Certified Technician with proficiency in diagnostics and repair of complex automotive systems. Consistently delivers quality customer service. Certifications include Jaguar Gold Certification, ASE Certifications, Toyota Certification.
Perform diagnostics and repair exclusively for Jaguar vehicles for the repair facility.Provide guidance to other mechanics pertaining to repair and parts replacement. Review work performed by fellow mechanics prior to road testing and warranty sealing to confirm repairs are properly completed.
Executed all aspects of diagnostics and repairs on Jaguar vehicles. Position required effective communication skills with service writers as well as customers regarding vehicle issues and recommended repairs. Strived at all times to maintain superior customer satisfaction.
Specialized in servicing brakes, tires, and oil changes, and other general maintenance on Toyota vehicles. Communicated with service writers regarding vehicle problems and resolutions to those issues. Maintained a 100% customer service satisfaction rating.
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