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diagnostic imaging director resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Driven Diagnostic Imaging Manager currently pursuing a Doctoral degree in Business, who is registered three imaging modalities and has a total eighteen years of healthcare experience. Accomplished in working with organizational leaders to establish business goals and devise strategies driving revenue generation and business growth. Proven track record in creating a harmonious work environment that promotes excellent customer service and high quality patient care.

Skills
  • Effective leadership and communication
  • Excellent organizational skill with attention to detail
  • Process & Quality improvement skills
  • Microsoft Office Suite, People Soft, Epic /EMR
  • Quality improvement skills
  • Budgeting expertise
  • Finance and accounting
  • Knowledge of medical billing, compensation and benefits
  • Conflict resolution, solution-based interventions and focused customer service
  • High quality performance goal achievement and return on investment understanding
  • Risk mitigation plans
  • Business policies and procedures
  • Process improvement strategies
  • Planning, development and implementation of action plans
  • Team building and leadership
Education
Grand Canyon University Phoenix, AZ Expected in Doctoral Of Business Administration : Business Administration - GPA :

Starting late October 2020

Grand Canyon University Phoenix, AZ, Expected in 2016 Master Of Business Administration : Business Administration - GPA :
Grand Canyon University Phoenix, AZ Expected in 2016 Master Of Health Systems Management : Health Systems Management - GPA :
Midwestern State University Wichita Falls, TX, Expected in 2010 Bachelor of Science : Radiologic Science - GPA :
Houston Community College Houston, TX, Expected in 2001 Associate of Applied Science : Radiologic Science - GPA :
  • American Registry of Radiologic Technologists (ARRT)-
    #356830-RT (RT), CT, MR
  • Texas Medical Board (TMB)
  • Basic Life Support (CPR)


Work History
Marquette University - Diagnostic Imaging & Cath Lab Manager
Milwaukee, WI, 11/2015 - 12/2019
  • • Identified process improvements in the day-to-day functioning of the imaging department
    • Managed and directed fiscal operations, including planning budgets, authorizing expenditures, accounting, establishing service rates and coordinating financial reporting
    • Maintains a working knowledge of registration, insurance verification(authorization process), payment collection, charge posting, daily cash reconciliation and bank deposits
    • Participated in facility surveys and inspections made by authorized governmental agencies
    • Consistently complied with applicable laws and regulations and ensured facility adhered to DMV, OSHA, JACHO and ACR regulations
    • Monitored Infection Control and Critical Incidents, Risk Management and Quality Improvement plans
    • Established and oversaw implementation of an effective budgeting and accounting system that improved efficiency, reduced costs, achieve operational goals and targets
    • Maintained good communication between department heads, medical staff and governing boards by attending board meetings and synchronizing interdepartmental functions
    • Coordinated the allocation imaging equipment and supplies within the facility and established guidelines for efficient, economical use
    • Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a positive work environment
    • Interpreted and communicated new or revised policies to staff
    • Encouraged creative thinking, problem solving, and empowerment as part of the facility leadership team to improve morale and teamwork
    • Established standards for selection, promotion and termination of staff
    • Conducted monthly staff meetings to educate staff and facilitate good communication
    • Assigned employee areas, scheduled staff breaks, maintained all employee time cards, vacation requests and authorized departmental overtime. Ensures all staff has resources needed to perform their job properly
    • Analyzed patient feedback to identify opportunities for staff recognition as well as areas for improvement
    • Administered job knowledge assessments and competency testing for certification-level training
    Identified opportunities for improved financial performance through cost reduction
Cascade Drilling Lp - Adjunct Professor
Waco, TX, 2013 - Current
  • • Monitor clinical training at various hospitals
    • Currently teaching introductory and upper level courses in Radiology and Magnetic Resonance Imaging courses to an all-ages in college classroom
    • Traditional and online setting
    • Developed courses in line with the curriculum requirements for Imaging and Business Operations programs
    • Wrote course materials such as syllabus, homework assignments, handouts, midterms and final examinations
    • Facilitate online discussions with students
    Developed and delivered engaging lectures to Imaging and Business students
Harris Health - Diagnostic Imaging Department Lead
City, STATE, 2013 - 2015
  • Manage, lead and enhance the daily operations of the Radiology Department to ensure cost efficiency while maintaining high quality patient care
  • Identify process improvements in the day-to-day functioning of the Radiology department, including planning budgets, authorizing expenditures, developing and implementing strategies to achieve high performance, superior quality, cost efficient, innovative compassionate care that enhances market growth
  • Maintains a working knowledge of registration, insurance verification(authorization process), payment collection, charge posting, daily cash reconciliation and bank deposits
  • Participated in facility surveys and inspections made by authorized governmental agencies
  • Consistently comply with applicable laws and regulations and ensured facility adhered to DMV, OSHA, JACHO and ACR regulations
  • Monitor Infection Control and Critical Incidents, Risk Management and Quality Improvement plans
  • Establish and oversee and implementation of an effective budgeting and accounting system that improved efficiency, reduced costs, achieve operational goals and targets
  • Maintain excellent and open communication between department heads, medical staff and governing boards by attending board meetings and synchronizing interdepartmental functions
  • Coordinate the allocation imaging equipment and supplies within the facility and established guidelines for efficient, economical use
  • Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a positive work environment
  • Devise, implement and communicated new or revised policies to staff
  • Encourage creative thinking, problem solving, and empowerment as part of the facility leadership team to improve morale and teamwork
  • Establish departmental standards for selection, promotion and termination of staff
  • Conducted monthly staff meetings to educate staff and facilitate excellent communication
  • Assign employee areas, scheduled staff breaks, maintained all employee time cards, vacation requests and authorized departmental overtime. Ensure all staff has resources needed to perform their job properly
  • Analyze patient feedback to identify opportunities for staff recognition as well as areas for improvement
  • Administer job knowledge assessments and competency testing for certification-level training
  • Identified opportunities for improved financial performance through cost reduction strategies
Memorial Hermann Healthcare Systems - Senior Technologist
City, STATE, 2001 - 2013
  • Training and guide new MRI technologist
  • Properly calibrated and adjusted MRI equipment to ensure precise quality images
  • Carefully review images to ensure all views obtains
  • Performed both routine and emergency diagnostic MRI procedures
  • Maintained current knowledge of developments in technical instrumentation
  • Coordinated daily outpatient and inpatient schedules with MRI staff

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Resume Overview

School Attended

  • Grand Canyon University
  • Grand Canyon University
  • Grand Canyon University
  • Midwestern State University
  • Houston Community College

Job Titles Held:

  • Diagnostic Imaging & Cath Lab Manager
  • Adjunct Professor
  • Diagnostic Imaging Department Lead
  • Senior Technologist

Degrees

  • Doctoral Of Business Administration
  • Master Of Business Administration
  • Master Of Health Systems Management
  • Bachelor of Science
  • Associate of Applied Science

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