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DevOps Engineer/ Azure Services Resume Example

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DEVOPS ENGINEER/ AZURE SERVICES
Summary

Systems Engineer/Architect with a strong technical background. Experience in systems design, Integration and administration. Expertise in managing projects within Information Systems. Solid background in directing programs to implement new technology into windows environments. Proven ability to bridge technology and business goals to provide productive solutions. Demonstrated success leading teams in multi-facility environments in order to maximize levels of productivity while minimizing downtime to production. Excellent organizational and analytical skills, Effective and successful in working with all levels of management as well as staff.

Skills
  • Microsoft Windows Operating Systems - 2003, 2008, 2012, 2016
  • Microsoft Azure
  • ServiceNow
  • VMware Engineering
  • Active Directory
  • Leadership
  • Customer Relations
  • Project Management
  • Team Lead
  • Information Technology Disaster Recovery
  • Process Improvement
  • Team Building
  • Active Directory
  • Communications skills
  • Microsoft Office 365
Experience
01/2019 - CurrentCompany NameCity, State
DevOps Engineer/ Azure Services
  • Consulting, Advisory, and Cloud Transformation
  • Expert in Client relations
  • Rapid delivery of Cloud Services requested by the clients and internal projects
  • Development and delivery of internal continuous improvement plans
  • Escalation point for advanced Azure Fabric and proof of concept support
  • Worked directly with Product Management teams to explore new product ideas and engineer solutions as new services are added to the Azure portfolio
  • Established excellent working relationships with clients and other professionals within Ensono
01/2014 - 01/2019Company NameCity, State
US MMC Data Center Team Lead
  • Globally managed day to day Data Center support operations team of 15 Engineers
  • Managed Client communications
  • Conducted proactive and reactive incident, event, and problem management solutions
  • Built strong client relationships and became main point of contact for 10 nationwide clients
  • Strong communications skills with internal departments to mitigate client concerns
  • Extensive development training for Service Desk, Support Level I and Level II Windows and Unix Engineers
  • Implemented and maintained ServiceNow event management application for company wide alerting, change, incident, and problem management systems
  • Implemented and maintained Data Center asset control, alerting, KB articles, AD Security, and Server remote control on Company propitiatory application.

04/1985 - 07/2014Company NameCity, State
Sr. Systems Engineer
  • Develop, maintain, and support a Windows/Linux environment of 1200+ servers for a fortune 500 corporations. Operating systems include Windows NT/2000/2003/2008/2012/2016
  • Proven ability to lead high visibility projects from start to finish and interface with business managers, developers, vendors, and facility technicians to define processes, timelines and work load expectations
  • Led a project to design, integrate, incorporate, and manage an alerting system for all Deluxe Corporation Intel servers to maintain alerting and monitoring in a 24x7 data center
  • Worked with the Event Management team to incorporate H.P. Systems Insight Management base application to work with Tivoli Tech architecture using C+, Perl, and VB scripting
  • Direct projects requested by the customer providing minimal impact to production using Change Management practices, and meeting Service Level Agreements
  • Eliminated hardware costs by leveraging VMware practices and migration of physical servers to virtual machines
  • Involved in the design, setup, and administration of a complete Citrix Farm, which houses all the tools, applications, and monitoring for all technical staff in the Acxiom environment supporting the Deluxe Corporation account
  • Work with Deluxe Corporation's IT Security team to incorporate on-going security design, implementation, and administration. Set-up policies in Active Directory to maintain a highly secure networking environment
  • Work with the Storage Area Network team to develop Network File System mounts on UNIX to Windows operating systems so that Windows application clients can successfully do data sharing between the different environments
  • Designed networks supporting 500+ users with firewalls, two-factor authentication and antivirus software.
  • Provided status updates to keep upper management informed and to reach goals
  • Streamlined procedures by automating arduous tasks to increase efficiency
  • Planned, implemented and integrated updated system-oriented projects
  • Performed root cause analysis and created corrective action strategies to mitigate risks
  • Handled troubleshooting tasks for Local Area Networks, Wide Area Networks to reduce network connectivity problems.
  • Created effective testing protocols and reports and submitted to clients for review
  • Researched and conceptualized data analysis methods to improve reliability and manufacturability of measurement tools
  • Analyzed systems performance data to identify inefficiencies
  • Suggested initiatives to improve remote access performance, including software and hardware upgrades
  • Developed procedures and standards for document control and aided in implementation
  • Liaised with clients to evaluate project needs and identify cohesive software and hardware solutions
  • Gathered and evaluated business requirements for diverse range of projects.
Education and Training
City
Some College (No Degree) in Computer Programming: Cobol, Fortran, RPG IIMinnesota School Of Business
Awards
  • Ensono Companywide Presidential Award for Excellent Client Collaboration - 2018
  • Innovators Award from Microsoft for migration of Global Clients into Azure Cloud - 2020
Volunteer Experience

Dwelling Place; Fridley, Minnesota

04/2014 - Present

Women's abuse shelter

Contact: Linda Wiza – 651-485-1894

Midwest Animal Rescue & Services (MARS); Brooklyn Park, Minnesota

09/2015 - 09/2019

Animal Fostering

Contact: 763-503-4990

Certifications
  • Certified MCSE, Microsoft Corporation
  • Azure Administration, Microsoft Corporation
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Resume Overview

School Attended

  • Minnesota School Of Business

Job Titles Held:

  • DevOps Engineer/ Azure Services
  • US MMC Data Center Team Lead
  • Sr. Systems Engineer

Degrees

  • Some College (No Degree) in Computer Programming: Cobol, Fortran, RPG II

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