Devops Engineer Azure Services resume example with 20+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
Systems Engineer/Architect with a strong technical background. Experience in systems design, Integration and administration. Expertise in managing projects within Information Systems. Solid background in directing programs to implement new technology into windows environments. Proven ability to bridge technology and business goals to provide productive solutions. Demonstrated success leading teams in multi-facility environments in order to maximize levels of productivity while minimizing downtime to production. Excellent organizational and analytical skills, Effective and successful in working with all levels of management as well as staff.
Skills
Microsoft Windows Operating Systems - 2003, 2008, 2012, 2016
Microsoft Azure
ServiceNow
VMware Engineering
Active Directory
Leadership
Customer Relations
Project Management
Team Lead
Information Technology Disaster Recovery
Process Improvement
Team Building
Active Directory
Communications skills
Microsoft Office 365
Education and Training
Minnesota School Of BusinessMinneapolis, MN, Expected in ā ā:Computer Programming: Cobol, Fortran, RPG II - GPA:
Certifications
Certified MCSE, Microsoft Corporation
Azure Administration, Microsoft Corporation
Experience
Leidos Holdings Inc. - DevOps Engineer/ Azure Services Apex, NC, 01/2019 - Current
Consulting, Advisory, and Cloud Transformation
Expert in Client relations
Rapid delivery of Cloud Services requested by the clients and internal projects
Development and delivery of internal continuous improvement plans
Escalation point for advanced Azure Fabric and proof of concept support
Worked directly with Product Management teams to explore new product ideas and engineer solutions as new services are added to the Azure portfolio
Established excellent working relationships with clients and other professionals within Ensono
Ensono - US MMC Data Center Team Lead City, STATE, 01/2014 - 01/2019
Globally managed day to day Data Center support operations team of 15 Engineers
Managed Client communications
Conducted proactive and reactive incident, event, and problem management solutions
Built strong client relationships and became main point of contact for 10 nationwide clients
Strong communications skills with internal departments to mitigate client concerns
Extensive development training for Service Desk, Support Level I and Level II Windows and Unix Engineers
Implemented and maintained ServiceNow event management application for company wide alerting, change, incident, and problem management systems
Implemented and maintained Data Center asset control, alerting, KB articles, AD Security, and Server remote control on Company propitiatory application.
Ensono - Sr. Systems Engineer City, STATE, 04/1985 - 07/2014
Develop, maintain, and support a Windows/Linux environment of 1200+ servers for a fortune 500 corporations. Operating systems include Windows NT/2000/2003/2008/2012/2016
Proven ability to lead high visibility projects from start to finish and interface with business managers, developers, vendors, and facility technicians to define processes, timelines and work load expectations
Led a project to design, integrate, incorporate, and manage an alerting system for all Deluxe Corporation Intel servers to maintain alerting and monitoring in a 24x7 data center
Worked with the Event Management team to incorporate H.P. Systems Insight Management base application to work with Tivoli Tech architecture using C+, Perl, and VB scripting
Direct projects requested by the customer providing minimal impact to production using Change Management practices, and meeting Service Level Agreements
Eliminated hardware costs by leveraging VMware practices and migration of physical servers to virtual machines
Involved in the design, setup, and administration of a complete Citrix Farm, which houses all the tools, applications, and monitoring for all technical staff in the Acxiom environment supporting the Deluxe Corporation account
Work with Deluxe Corporationās IT Security team to incorporate on-going security design, implementation, and administration. Set-up policies in Active Directory to maintain a highly secure networking environment
Work with the Storage Area Network team to develop Network File System mounts on UNIX to Windows operating systems so that Windows application clients can successfully do data sharing between the different environments
Designed networks supporting 500+ users with firewalls, two-factor authentication and antivirus software.
Provided status updates to keep upper management informed and to reach goals
Streamlined procedures by automating arduous tasks to increase efficiency
Planned, implemented and integrated updated system-oriented projects
Performed root cause analysis and created corrective action strategies to mitigate risks
Handled troubleshooting tasks for Local Area Networks, Wide Area Networks to reduce network connectivity problems.
Created effective testing protocols and reports and submitted to clients for review
Researched and conceptualized data analysis methods to improve reliability and manufacturability of measurement tools
Analyzed systems performance data to identify inefficiencies
Suggested initiatives to improve remote access performance, including software and hardware upgrades
Developed procedures and standards for document control and aided in implementation
Liaised with clients to evaluate project needs and identify cohesive software and hardware solutions
Gathered and evaluated business requirements for diverse range of projects.
Awards
Ensono Companywide Presidential Award for Excellent Client Collaboration - 2018
Innovators Award from Microsoft for migration of Global Clients into Azure Cloud - 2020
Volunteer Experience
Dwelling Place; Fridley, Minnesota
04/2014 - Present
Women's abuse shelter
Contact: Linda Wiza ā 651-485-1894
Midwest Animal Rescue & Services (MARS); Brooklyn Park, Minnesota
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