Telecom Detail Engineer - Lead Tech (All levels)- Restaurant Services
Experienced - Professional - Reliable - Driven - Versatile
"Integrity is doing the right thing when no one is looking. "
- Thank you so much for your time and your consideration of my resume and application. I am applying for this position because of the potential benefits that I can see for myself and for my family that your company offers. This position may not be directly related to my previous work experiences and skills. But I believe my professionalism, work ethic, attention to detail, integrity, and self motivation would be a good fit for your company. I am at the point in my life where i believe I have untapped potential and I am very optimistic where that can take me in my career. I want a position that will open doors and allow growth and opportunities for me. I am also very open and optimistic to furthering my education, getting certified, or anything necessary to maximize my knowledge, potential and income. I am available 24/7 via email, text, or phone. See referral list for more in depth and personal information.
Skills
Advanced knowledge to generate accurate job documentation and drawings with close attention to detail.
Advanced knowledge of telecommunication equipment Installation, associated cabling, and structured environment.
Strong multi-tasking skills
Works responsibly, independently, and remotely from home.
Works well in team environments, on job sites, or inside office settings.
Starting and finishing jobs using correct safety protocols and procedures.
Strong project site organization and cleanliness.
Ability to quickly and correctly problem solve
Advanced Customer Service Experience
Ability to work nights and weekend shifts if necessary.
Advanced Keyboarding - Typing speed: 60+ WPM
Ability to lift 50 lbs +
Advanced knowledge with delivery scheduling and logistics
Advanced knowledge utilizing Route Navigation
Responsibly handles companies and customer's currency
Proficient PC and IPAD knowledge
Work History
10/2013 to 11/2016
Detail EngineerLedcor – Costa Mesa, CA,
3+ years experience responsibly working remotely from home or office generating job documentation for installation including manufacturing processes, detail job specs, equipment drawings, CAD floor plans, labels, etc.
Proficient knowledge accurately ordering material and parts for jobs in the correct quantities and under budget.
Communicated and coordinated with senior engineers, quality, management, customers, and installation team members daily and promptly via email, phone, or video conferencing.
Proficient knowledge with numerous computer applications and software programs (CAD, Skype, Excel, Word, Powerpoint, Windows)
Advanced Keyboarding. Ability to type over 60+ words per minute.
Served as liaison between the customer and our company when making job related decisions.
Performed load calculation for sizing wire and circuit protection.
Designed and approved power distribution requirements for the construction of high tech manufacturing facilities.
08/2005 to 05/2018
Telecom Installation Lead Technician - All LevelsM.C.C.I./Butler/Telamon – City, STATE,
13.5 years experience installing and detail engineering up to date telecommunication network equipment remotely from home, at&t central offices, mobility offices, and onsite at various customer locations.
Consistently met customer specifications, quality standards, and job deadlines by assuming additional responsibilities, coordinating with associated team members, and working overtime, any day, or any shift necessary.
Supervised daily activities, assigned detailed tasks to specific personnel, and utilized techniques to cut work flow downtime and maximize revenues while recording each steps in a Method Of Procedure document.
Proficient in installing, transitioning, and/or removing of numerous types of Telecommunication equipment, ( Cisco, Flashwave, Juniper, Alcatel, Lucent, LiteSpans, etc.) associated cabling, and steele structure environments.
Proficient knowledge creating and labeling equipment and associated cabling to customer specifications and quality standards.
Proficient Knowledge with power methods of procedures. Ability to work any necessary shifts to safely install, transition, or remove DC power cabling terminations within power bays without disrupting customer's service.
Proficient in understanding and utilizing all job documentation (JSA, Drawings, SPEC, MOP, JCR) to perform all work activities. Also - ability to coordinate with engineering to correct any missing material or documentation.
Proficient knowledge installing, testing, and labeling FIBER OPTIC cabling.
Proficient in completing jobs with maximum quality expectations by coordinating with quality members and submitting daily virtual job logs if necessary via IPAD or other devices and software.
Maintained positive relationships with customers, management, and fellow co-workers. (See Referrals) Coordinated with OSWF, Engineering, Quality, and Warehousing daily.
Proficient knowledge and experience with numerous required hand tools, wire wrapping, punch-down, CAT-5/6, power tools, and testing equipment.
Trompeter Certified - Ability to install, test, and label DS3 circuits.
Hilti Certified - Ability to properly secure fire holes.
Ability to lift 50lbs+
12/2002 to Current
Food Service Driver/Server/Line CookMammas & Pappas/Eagle Pointe Golf Res/Papa Johns – City, STATE,
Collected customer payments for completed deliveries and services daily.
Interpreted maps and followed written and verbal directions.
Verified vehicle inspection stickers and registrations were current.
Reported customer questions, issues and complaints to management.
Followed all company policies and procedures during shift.
Maintained clean and orderly appearance while on shift.
Submitted receipts and money received from deliveries at end of each shift.
Completed rush deliveries on tight timetables to satisfy customer needs.
Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
Completed on-time deliveries by choosing best and most efficient routes.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Prepared beverages and filled food orders for customers.
Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
Education
Expected in 4 2002
High School Diploma: Bedford-North Lawrence High School - Bedford, IN GPA:
Skills
Advanced knowledge to generate accurate job documentation and drawings with close attention to detail.
Advanced knowledge of telecommunication equipment Installation, associated cabling, and structured environment.
Strong multi-tasking skills
Works responsibly, independently, and remotely from home.
Works well in team environments, on job sites, or inside office settings.
Starting and finishing jobs using correct safety protocols and procedures.
Strong project site organization and cleanliness.
Ability to quickly and correctly problem solve
Advanced Customer Service Experience
Ability to work nights and weekend shifts if necessary.
Advanced Keyboarding - Typing speed: 60+ WPM
Ability to lift 50 lbs +
Advanced knowledge with delivery scheduling and logistics
Advanced knowledge utilizing Route Navigation
Responsibly handles companies and customer's currency
3+ years experience responsibly working remotely from home or office generating job documentation for installation including manufacturing processes, detail job specs, equipment drawings, CAD floor plans, labels, etc.
Proficient knowledge accurately ordering material and parts for jobs in the correct quantities and under budget.
Communicated and coordinated with senior engineers, quality, management, customers, and installation team members daily and promptly via email, phone, or video conferencing.
Proficient knowledge with numerous computer applications and software programs (CAD, Skype, Excel, Word, Powerpoint, Windows)
Advanced Keyboarding. Ability to type over 60+ words per minute.
Served as liaison between the customer and our company when making job related decisions.
Performed load calculation for sizing wire and circuit protection.
Designed and approved power distribution requirements for the construction of high tech manufacturing facilities.
08/2005 to 05/2018
Telecom Installation Lead Technician - All Levels M.C.C.I./Butler/Telamon – Bedford, IN
13.5 years experience installing and detail engineering up to date telecommunication network equipment remotely from home, at&t central offices, mobility offices, and onsite at various customer locations.
Consistently met customer specifications, quality standards, and job deadlines by assuming additional responsibilities, coordinating with associated team members, and working overtime, any day, or any shift necessary.
Supervised daily activities, assigned detailed tasks to specific personnel, and utilized techniques to cut work flow downtime and maximize revenues while recording each steps in a Method Of Procedure document.
Proficient in installing, transitioning, and/or removing of numerous types of Telecommunication equipment, ( Cisco, Flashwave, Juniper, Alcatel, Lucent, LiteSpans, etc.) associated cabling, and steele structure environments.
Proficient knowledge creating and labeling equipment and associated cabling to customer specifications and quality standards.
Proficient Knowledge with power methods of procedures. Ability to work any necessary shifts to safely install, transition, or remove DC power cabling terminations within power bays without disrupting customer's service.
Proficient in understanding and utilizing all job documentation (JSA, Drawings, SPEC, MOP, JCR) to perform all work activities. Also - ability to coordinate with engineering to correct any missing material or documentation.
Proficient knowledge installing, testing, and labeling FIBER OPTIC cabling.
Proficient in completing jobs with maximum quality expectations by coordinating with quality members and submitting daily virtual job logs if necessary via IPAD or other devices and software.
Maintained positive relationships with customers, management, and fellow co-workers. (See Referrals) Coordinated with OSWF, Engineering, Quality, and Warehousing daily.
Proficient knowledge and experience with numerous required hand tools, wire wrapping, punch-down, CAT-5/6, power tools, and testing equipment.
Trompeter Certified - Ability to install, test, and label DS3 circuits.
Hilti Certified - Ability to properly secure fire holes.
Ability to lift 50lbs+
12/2002 to Current
Food Service Driver/Server/Line Cook Mammas & Pappas/Eagle Pointe Golf Res/Papa Johns – Bedford/Mitchell/Bloomington, IN
Collected customer payments for completed deliveries and services daily.
Interpreted maps and followed written and verbal directions.
Verified vehicle inspection stickers and registrations were current.
Reported customer questions, issues and complaints to management.
Followed all company policies and procedures during shift.
Maintained clean and orderly appearance while on shift.
Submitted receipts and money received from deliveries at end of each shift.
Completed rush deliveries on tight timetables to satisfy customer needs.
Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
Completed on-time deliveries by choosing best and most efficient routes.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Prepared beverages and filled food orders for customers.
Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
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