Desktop support technician with 8 years in technical and customer support roles. Effectively identifies problems using advanced troubleshooting skills in a timely manner.
Dean's List, Magna Cum Laude
Courses in Major: Programming, HTML, Oracle, Networking, Hardware,
Systems Analysis, and Information Technology 1 & 2
Courses in Major: Marketing, Small Business and Retail Management, Advertising, Economics, Principles of business, Accounting, Sales
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