deputy probation officer resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - - -

Accomplished Juvenile Probation Officer with 20 years’ experience working with juvenile offenders, their families, and outside agencies to implement effective rehabilitation utilizing a trauma informed approach. A dedicated team player skilled in case management, juvenile supervision, and report writing, with excellent communication, problem solving, and time management skills. Passionate Officer focused on reducing recidivism and encouraging offenders to rise above obstacles and accept life's challenges. Extensive training in motivational interviewing and investigations. Works well with limited supervision.

  • Supervision of juveniles
  • Report writing
  • Motivational interviewing
  • CPR certified
  • Investigation of incidents
  • Detail oriented documentation
  • Excellent verbal and written communication
  • Database searches
  • Proficient in Microsoft Office, Microsoft Outlook, Microsoft Excel, Adobe
  • Training and mentoring
  • Child abuse clearance
  • Trained in defensive tactics
  • Behavioral Counseling
  • Clerical Support
  • Case Planning
  • Community Resources
  • Suicide Assessment and Mental Illness Awareness
  • Juvenile Diversion Programs
  • Community Service Programs
10/2002 to Current
Deputy Probation Officer Fairmount Santrol Mcintyre, GA,
  • Conduct pre-sentence investigations by doing in-depth research and compiling data from various sources including police reports, Individualized Education Plans (IEP’s), and psychological evaluations
  • Respond daily to inquiries from parents, offenders, victims, court officials, local law enforcement agencies, psychologists, Child Protective Services, Educational Liasions, and fellow staff
  • Performs record keeping and clerical functions (i.e copying, faxing, generating reports, preparing mailings, filing, scanning) for the purpose of case management
  • Coordinate referrals for psychological evaluations on youth who have suffered trauma, abuse, or neglect, and/or struggle with severe behavioral challenges or mental health issue
  • Collaborate with staff, law enforcement, social services, attorneys, and treatment providers on a weekly basis
  • Complete lengthy detailed oriented time sensitive reports for Court on weekly basis
  • Interpret data from various assessment tools to determine appropriate level of supervision
  • Collaborate with senior leadership during decision-making processes regarding dispositional recommendations
  • Refer juvenile offenders to necessary community resources such as San Diego Regional Center, Achievement Center, San Diego Youth Servives
  • Conduct interviews with juvenile offenders
  • Maintain organized offender records and documentation in compliance with department and legal standards procedures
  • Prepares written materials and testifies under oath at court hearings
  • Child Protective Services liaison
  • Occasionally work shifts in juvenile detention center.
09/2003 to 09/2004
Correctional Probation Officer County Of San Diego Probation Department City, STATE,
  • Observed and supervised 40+ juvenile detainees in unit during visits, meal time, recreation, phone calls and nightly activities
  • Operated two-way radios
  • Coordinated weekly activities, recreation, and unit programming
  • Evaluated situations and monitored behavior of detainees individually and in groups
  • Led intake and processing of inmates by handling paperwork, searches, interviews and fingerprinting
  • Escorted inmates to and from cells, school, and court
  • Discussed with offender’s links between criminal behavior and anger management problems or drug and alcohol abuse
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
09/1995 to 08/2002
Operations Manager Circuit City City, STATE,
  • Delegated tasks to employees
  • Supervised over 50 employees' day-to-day activities
  • Maintained inventory and cash for entire store
  • Purchased supplies for store
  • Collaborated with assistant managers to open and close office
  • Scheduled employees for shift
  • Trained new employees on proper protocols and customer service standards
  • Monitored daily cash discrepancies and inventory loss due to theft
  • Addressed customer issues and maintained excellent customer service.
  • Interviewed potential new employees.
Education and Training
Expected in 05/1998 to to
Associate of Arts: Bachelor of Arts Degree: Child Psychology and Counseling
University of Saint Joseph - West Hartford, CT,
  • CPR certified every two years for the last 20 years
  • 40 + hours of mandated training per year pertaining to current drug trends, safety and hazards in workplace, ethnic, racial, and LGBTQ equality, sexual harassment prevention, trauma informed care, juvenile law updates, CSEC.
  • Awarded Chief's Award.
Additional Information
  • Certificate of Recognition in 2008 for contributions to the Department and commitment to staff. Chief's Award in 2013 for "Distinguished service, writing outstanding reports, dedicated employee, praised by judges and attorneys, for her efforts and exceptional work, and for mentoring staff." Achieved Above Standard reviews for 19 years. Collaborated with local juvenile justice partners and social services in the development of San Diego County's first ever Dual Jurisdiction Program in an effort to keep foster youth from crossing over into the juvenile justice system. Member of the Year Award in 2018 for dedicated service and commitment to fellow employees.

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Resume Overview

School Attended

  • University of Saint Joseph

Job Titles Held:

  • Deputy Probation Officer
  • Correctional Probation Officer
  • Operations Manager


  • Associate of Arts: Bachelor of Arts Degree

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