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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Driven Project Coordinator seeking to utilize advanced leadership and decision-making abilities in a Marketing/Sales position.
Skills
  • Microsoft Office Applications: Outlook, Word, Excel, PowerPoint, Publisher, Project
  • Adobe Photoshop and Acrobat Professional;
  • Notary with American Association of Notaries 
  • Strategic planning
  • Report generation
  • Standard operating procedures
  • Self-directed nature
  • Analytical problem solving
Experience
03/2015 to 02/2017
Deputy District Clerk II, 219th Criminal Court Clerk Equity Residential Alexandria, VA,
  • Process legal documents, schedule court cases, and audit files to ensure accuracy and consistency within the court records.
  • Prepare, file and forward court documents electronically.
  • Answer inquiries from the general public regarding judicial procedures, court appearances, trial dates, adjournments, outstanding warrants, subpoenas, witness fees, and payments.
  • Prepare and issue orders of the court, including release documentation and sentencing information.
  • Prepare documents recording the outcomes of court proceedings to local and state agencies.
03/2014 to 02/2015
Deputy District Clerk I Qualtek Philadelphia, PA,
  • Assisted the public at the front office counter, answered phones, and opened and directed mail.
  • Prepared documents for filing and entering the information into court records system.
  • Prepared related reports and correspondence such as cash bond releases, judgments and sentence requests.
  • Managed cash drawer, receipt money and balance at close of business.
  • Provided related clerical assistance to the department as requested by the supervisor.
09/2012 to 03/2014
Sales Lead / Style Expert Qualtek Pittsburgh, PA,
  • Consult with clients and recommend clothing that best fits their need and style.
  • Participate in seasonal and quarterly floor remodels.
  • Assist customers with sales transactions and returns/exchanges.
  • Follow-up with clients frequently via personal phone calls and notes to assure and continue pleasant relationship.
09/2008 to 11/2011
Customer Service Sales Rep Aeroflow Healthcare Peoria, IL,
  • Consult with clients and recommend clothing that best fits their need and style.
  • Participate in seasonal and quarterly floor remodels.
  • Assist customers with sales transactions and returns/exchanges.
  • Follow-up with clients frequently via personal phone calls and notes to assure and continue pleasant relationship.
03/2005 to 10/2006
Project Coordinator Fedex Cross Border Waite Park, MN,
  • Evaluated program performance against expectations.
  • Analyzed program effectiveness with standard metrics.
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
  • Designed electronic file systems and maintained electronic and paper files. 
  • Reviewed program needs and recruited qualified staff for training purposes.
  • Managed daily office operations and maintenance of equipment.
01/2002 to 02/2004
Project Coordinator Texas Instruments City, STATE,
  • Practiced exceptional organizational skills to keep work at an efficient level.
  • Communicated consistent information with internal and external customers through the use of MS Project, meetings and emails to keep projects on track.
  • Participated in meetings to capture important information and updated reports for communication.
  • Created and implemented more efficient processes and/or documentation for the teams.
  • Maintained documentation and made changes when necessary.
10/2000 to 01/2002
Regional Software Coordinator Nortel Networks City, STATE,
  • Developed processes documentation for ISO for accurate documents.
  • Monitored milestones for software upgrade processes for DMS phone switches, and working to resolve issues and ensure applications were successful.
  • Teamed with Sales, Engineering, Installation, and Prog.
  • Management.
  • to foster improved relationships and ensure customer needs were met.
09/1999 to 10/2000
Customer Account Representative Nortel Networks City, STATE,
  • Ultimate management contact for resolution of all customer/supplier issues.
  • Customer Service support prime interface for accurate Training and Documentation process for customers.
  • Used technical writing skills to update and maintain software upgrade documentation.
09/1997 to 09/1999
Administrative Assistant, VP Nortel Networks City, STATE,
  • Fully supported the VP of Customer Service-SBC, to minimize his time requirements for administrative matters.
  • Coordinated travel arrangements for Vice President and Senior Managers.
  • Made necessary arrangements for internal and customer meetings.
  • Ensured equipment, supplies, training materials, and guest speakers were in place.
  • Secured conference rooms and kept meeting moving as scheduled.
  • Worked with other Administrative Assistants to provide back-up phone coverage and other support when needed.
Education and Training
Expected in May 1997
Associate of Science Degree:
Collin College - Plano, TX
GPA:
Skills
Administrative, administrative support, Adobe Photoshop, back-up, balance, budgets, clerical, hardware, clients, Customer Service, directing, Documentation, Desktop Publishing Software: Photoshop, Illustrator, Professional Acrobat, filing, floor plan, forms, front office, ISO, legal documents, notes, management, materials, meetings, Excel, mail, money, Microsoft Office Applications, Outlook, PowerPoint, MS Project, Publisher, Word, organizational skills, prime, processes, Product Development, publications, publication, recording, Sales, scheduling, secretarial, supervisor, switches, technical writing, phones, phone, training materials, travel arrangements, upgrade
Activities and Honors
National Honor Society
Dean's List
American Association of Notaries
Project Coordinator Certification

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Resume Overview

School Attended

  • Collin College

Job Titles Held:

  • Deputy District Clerk II, 219th Criminal Court Clerk
  • Deputy District Clerk I
  • Sales Lead / Style Expert
  • Customer Service Sales Rep
  • Project Coordinator
  • Project Coordinator
  • Regional Software Coordinator
  • Customer Account Representative
  • Administrative Assistant, VP

Degrees

  • Associate of Science Degree

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