Deputy Court Administrator For Juvenile Services resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
10/2016 to Current
Deputy Court Administrator for Juvenile Services Res-Care, Inc. Kenosha, WI,
  • Oversight of all child welfare and juvenile justice operations with an emphasis on introducing innovative practices while maintaining emphasis on serving the needs of the families and children that come before the court
  • Communicated Family Division philosophies and policies, trained employees on best practices and protocols and documented performance
  • Analyzed and identified improvements to implement in Family Division systems and controls
  • Supported development of general fund and child care fund budgets and financial projections
  • Establish and maintain all service contracts for the Family Division
  • Responsible for writing all grants for the department, monitoring all grant programs, submitting grant reports, and submitting all grant data
  • Select and hire all staff, identify staff development needs, and assure that staff are trained
  • Assure proper labor relations and conditions of employment are maintained
  • Oversight of the probation department, the adoption department, the records department, and the Juvenile Justice Center facility, and direct the activities of 65 professional and non-professional staff in the Family Division
  • Develop and implement programs for court-involved youth including community-based programs and residential placements and monitor the efficacy of programs by analyzing data
  • Liaison to community stakeholder groups, the Board of Commissioners, Judicial and Court leadership
  • Review and analyze legislation and court rules as they pertain to the functions of the Family Division of the Court
09/2015 to 10/2016
Juvenile Services Supervisor Palomar Health Temecula, CA,
  • Administration of Adoption Department and Juvenile Records Departments
  • Handled all personnel matters for 20 staff
  • Ensured quality customer service
  • Monitored proper filing of all Family Division cases and case flow management according to State Court Administrative Office standards
  • Reviewed court orders for accuracy and Title IV-E compliance
  • Monitored monthly judicial time-guideline reports
  • Submitted monthly probation caseload data, defender program statistics and monthly reports to State Court Administrative Office
  • Worked closely with Michigan Department Health & Human Services (MDHHS) Court Liaison on Child Welfare processes
  • Resolved questions and complaints raised by Judges and Court personnel, attorneys, MDHHS, Juvenile Probation, and the public
07/2012 to 09/2015
Adoption Supervisor Atlas Technical Consultants, Inc. Boise, ID,
  • Administration of Adoption Department
  • Assigned all adoption cases to manage caseloads
  • Handled personnel issues for 4 staff
  • Conducted monthly staff meetings to ensure timely processing of adoption files
  • Reviewing all adoption reports for accuracy
  • Advised staff on case file recommendations
  • Development and Coordinated post-termination review dockets for Judge Barkey and Judge Gadola
  • Processed all state-ward adoptions to ensure timely finalization
  • Planned annual Adoption Day event
02/2009 to 06/2012
Executive Director Child Abuse Prevention Council Of Shiawassee County City, STATE,
  • Administration agency of programs including Prevention Programs, the Child Advocacy Center Program, and the Baby Pantry Program
  • Maintained financial operations, developed and monitored annual budget
  • Oversaw strategic planning to develop, enhance and enforce organization mission
  • Responsible for grant writing and grant administration
  • Handled all personnel issues for 4 staff
  • Developed new program initiatives including evidence-based practices
  • Responsible for community collaborations
  • Represented the agency at local, state and national conferences
  • Developed policies to maintain accreditation
  • Shared mission of organization with public through successful community outreach and marketing strategies
09/2006 to 06/2012
Forensic Interviewer Child, Child Abuse Prevention Council Of Shiawassee County City, STATE,
  • Conducted forensic interview of child victims of sexual and physical abuse for local law enforcement, Department of Human Services, and Prosecutor’s Office
  • Conducted multi-disciplinary team meetings before and after interview to establish interview protocol, plan of action, and make recommendations to multi-disciplinary team
  • Conducted monthly case review meetings
  • Provided family with assessment of interview and referrals for crisis counseling, on-going therapy, and emergency services
  • Maintained all paperwork and database to track children who received services.
  • Testified in court cases to back up case evidence and detail timelines
12/2004 to 10/2005
Site Supervisor/Therapist Training And Treatment Innovations, Inc City, STATE,
  • Supervised intensive mental health programs including Adult and Children’s Outpatient Therapy, Adult Casemanagement, Wraparound, Medication Clinic, and ACT program with over 300 clients and 30 staff
  • Responsible for supervision of all programs, all clinical staff, medical staff, office staff, billing staff and interns
  • Supervision of staff included interviewing, hiring, training, disciplining, firing, and performing performance reviews
  • Maintained fee for service and net/cost contracts for all programs and oversight of clinic budget
  • Conducted intake interviews, made psychological and substance abuse diagnostic determinations and subsequent level of care decisions
  • Coordinated with local Community Mental Health to insure clients receive services
  • Insured quality of services by reviewing all program charts
  • Acted as liaison with other systems of care and community organizations such as CMH, SF/SC, DHS and Community Collaborative Body
  • Attended monthly meetings with Administration Team, CMH, SF/SC, and Community Collaborative Body
  • Prepared monthly reports for Administration Team, TTI Finance Department, CMH, DHS and SF/SC
  • Carried a small caseload of therapy clients that included both children and adults and provided therapy services
09/2002 to 12/2004
Wraparound Facilitator/Supervisor Training And Treatment Innovations, Inc City, STATE,
  • Supervision of staff included interviewing, hiring, training, disciplining, firing, and performing performance reviews
  • Provided intensive home-based support for families with children who have been diagnosed with severe emotional disturbance and are at risk from removal from their home
  • Conducted initial assessment and completed service plan
  • Coordinated needs as identified in the service plan and acted as liaison with other systems of care including mental health, juvenile justice, local schools, SF/SC and DHHS
  • Prepared monthly reports for CMH, Community Team, SF/SC, and DHS
  • Provided crisis intervention services and assisted in linking families with emergency assistance when needed
03/2001 to 09/2002
Coordinator of Mentoring/Parent Coaching Training And Treatment Innovations, Inc. City, STATE,
  • Training and Treatment Innovations, Inc
  • Coordinated mentors/parent coaches for families with children who have been diagnosed with a severe emotional disturbance
  • Supervised mentors and parent coaches which included interviewing, hiring, training, disciplining, firing, and performing performance reviews
  • Conducted initial assessment and completed plans of service
  • Coordinated services for families and linked with services and resources that are outlined in the plan of service
  • Maintained all paperwork and files associated with services
  • Prepared bi-weekly payroll reports for finance department
  • Conducted monthly meetings with families and assigned mentor or parent coach
02/1999 to 03/2001
Training Coordinator Training And Treatment Innovations, Inc City, STATE,
  • Coordinated and conducted trainings for agency clinical and non-clinical staff
  • Prepared custom training course materials and presentations for corporate training
  • Managed training calendars to inform participants of upcoming training session topics and dates
  • Coordinated training session logistics by preparing equipment and securing facilities
  • Organized handbook and course documentation for participants
  • Evaluated effectiveness of training programs and recommended improvements to upper management
  • Enrolled employees in off-site training opportunities by registering staff in training courses
Education and Training
Expected in 01/2004
Masters of Art: Counseling
Oakland University - ,
Expected in 01/1992
Bachelors of Art: Psychology
Western Michigan University - ,
Activities and Honors

Board Member/Treasurer, Child Abuse Prevention Council of Shiawassee County

Trustee of Michigan Association of Family Court Administrators

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Resume Overview

School Attended

  • Oakland University
  • Western Michigan University

Job Titles Held:

  • Deputy Court Administrator for Juvenile Services
  • Juvenile Services Supervisor
  • Adoption Supervisor
  • Executive Director
  • Forensic Interviewer
  • Site Supervisor/Therapist
  • Wraparound Facilitator/Supervisor
  • Coordinator of Mentoring/Parent Coaching
  • Training Coordinator


  • Masters of Art
  • Bachelors of Art

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