Deputy Clerk, Marriage Department Resume Example Company Name

DEPUTY CLERK, MARRIAGE DEPARTMENT

Professional Summary

Motivated and experienced administration professional with a diverse and successful background in sales, customer service, and teaching. Skilled at building strong working relationships with fellow staff, customers, students and community members.

Skills

Troubleshooting
Administrative Oversight and Leadership
Public speaking and presenting
Strong technological skills
Audio/visual recording expertise
Building Effective Relationships
Writing
Sales/persuasion/influence

Social Media
Organization
Attention to detail
Strong independent worker
Excels with minimal supervision
Prompt and professional
Decisive

Work History

Deputy Clerk, Marriage Department | 03/2021 to Current
Company Name - City, State

Provide intense customer service.
Docket and track appropriate information in the Court's case management system in an accurate and timely
manner including selecting the correct document codes.
Process, certify, docket requests for certified marriage abstracts via online debits and credits requests/purchases.
Schedule and conduct Zoom hearings for clients/customers who cannot attend in-person hearings for marriage licenses.
Assist the public in person, answer multi-line telephone lines, transfer calls, take messages and schedule appointments.
Write "Single Status" letters.
Assist customers with filling out application if needed.
Complete the marriage license application with customer.
Give oath for marriage licenses
Review information and makes corrections as needed.
Enter officiant returns into computer.
Collect pre-determined fees on behalf of Franklin County and create a receipt.
Enter divorce decrees into case files.
Balance cashier sessions and submit receipts, cash, and checks to the cashier/finance manager.
Prepare case documents for scanning, and upload document images.
Perform other related duties for the judge, deputy clerks, or staff attorneys as requested or required.

Sales Associate | 11/2018 to Current
Company Name - City, State

Forge and nurture impactful relationships with customers to cultivate loyalty and customer satisfaction in fast-paced environment
Network at events and by phone to expand business profits
Follow up with written and verbal communication to ensure customer satisfaction
Train and mentor new hires
Regularly exceed daily sales and product add-on quotas
Assist customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations
Log reports, expenses, receipts and sales documents into digital database with Storis, Microsoft Office and Google Drive
Prepare and submit end-of-shift reports

English as a Second Language Teacher | 03/2014 to Current
Company Name - City, State

Develop and teach English as a Second Language curriculum to improve non-native students' English conversation and writing skills
Present online English and USA culture classes via Skype and Global LT Inc.'s online platform
Coordinate communication between students and Global LT administrators to create effective and culturally-sensitive curriculum and learning environment
Prepare progress status reports based on in-depth student evaluations
Utilize technology resources to develop immersive, informative lessons
Attend workshops to learn about student motivation and engaging learning activities

Sales Associate | 02/2012 to 06/2014
Company Name - City, State

Delivered exceptional customer service to at least 30 customers per day in fast-paced environment
Trained and developed sales associates in company processes, product knowledge, customer service and selling techniques
Applied security and loss prevention training toward recognizing risks and reducing store theft
Maintained organized, presentable merchandise to drive continuous sales
Prepared cash deposits up to $3,000 with zero discrepancies
Maintained records related to sales, returns and inventory availability

Other Relevant Experience

Family Services Coordinator and ESL Instructor

Honda Family Learning Center

Coordinated doctor visits and teacher conferences for parents from Japan employed at Honda
Managed American culture and English language programs for children and adults from Japan

Administrative Assistant

Madison and Serrott Law Offices

Scheduled office meetings and client appointments for team of two attorneys
Participated in meetings, transcribed meeting minutes
Routed incoming calls and faxes and drafted detailed messages to expedite response
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments
Arranged rapid office equipment repair and maintenance with vendors

Education

The Ohio State University - City | Bachelor of ArtsB.A. in English Language And Literature

English International - City | CELTA/Certificate in Teaching English To AdultsTeaching English As A Second Language

Resume Overview

School Attended

The Ohio State University
English International

Job Titles Held:

Deputy Clerk, Marriage Department
Sales Associate
English as a Second Language Teacher

Degrees

The Ohio State University - City | Bachelor of Arts
English International - City | CELTA/Certificate in Teaching English To Adults

Deputy Clerk, Marriage Department Resume Example

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