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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Motivated and experienced administration professional with a diverse and successful background in sales, customer service, and teaching. Skilled at building strong working relationships with fellow staff, customers, students and community members.

Skills
  • Troubleshooting
  • Administrative Oversight and Leadership
  • Public speaking and presenting
  • Strong technological skills
  • Audio/visual recording expertise
  • Building Effective Relationships
  • Writing
  • Sales/persuasion/influence
  • Social Media
  • Organization
  • Attention to detail
  • Strong independent worker
  • Excels with minimal supervision
  • Prompt and professional
  • Decisive
Work History
Deputy Clerk, Marriage Department, 03/2021 - Current
Six Flags, Inc. Marietta, GA,
  • Provide intense customer service.
  • Docket and track appropriate information in the Court’s case management system in an accurate and timely
    manner including selecting the correct document codes.
  • Process, certify, docket requests for certified marriage abstracts via online debits and credits requests/purchases.
  • Schedule and conduct Zoom hearings for clients/customers who cannot attend in-person hearings for marriage licenses.
  • Assist the public in person, answer multi-line telephone lines, transfer calls, take messages and schedule appointments.
  • Write "Single Status" letters.
  • Assist customers with filling out application if needed.
  • Complete the marriage license application with customer.
  • Give oath for marriage licenses
  • Review information and makes corrections as needed.
  • Enter officiant returns into computer.
  • Collect pre-determined fees on behalf of Franklin County and create a receipt.
  • Enter divorce decrees into case files.
  • Balance cashier sessions and submit receipts, cash, and checks to the cashier/finance manager.
  • Prepare case documents for scanning, and upload document images.
  • Perform other related duties for the judge, deputy clerks, or staff attorneys as requested or required.
Sales Associate, 11/2018 - Current
Yucaipa-Calimesa Jt. Unified Yucaipa, CA,
  • Forge and nurture impactful relationships with customers to cultivate loyalty and customer satisfaction in fast-paced environment
  • Network at events and by phone to expand business profits
  • Follow up with written and verbal communication to ensure customer satisfaction
  • Train and mentor new hires
  • Regularly exceed daily sales and product add-on quotas
  • Assist customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations
  • Log reports, expenses, receipts and sales documents into digital database with Storis, Microsoft Office and Google Drive
  • Prepare and submit end-of-shift reports
English as a Second Language Teacher, 03/2014 - Current
Six Flags, Inc. Austell, GA,
  • Develop and teach English as a Second Language curriculum to improve non-native students' English conversation and writing skills
  • Present online English and USA culture classes via Skype and Global LT Inc.'s online platform
  • Coordinate communication between students and Global LT administrators to create effective and culturally-sensitive curriculum and learning environment
  • Prepare progress status reports based on in-depth student evaluations
  • Utilize technology resources to develop immersive, informative lessons
  • Attend workshops to learn about student motivation and engaging learning activities
Sales Associate, 02/2012 - 06/2014
Second Chance Consignment Boutique City, STATE,
  • Delivered exceptional customer service to at least 30 customers per day in fast-paced environment
  • Trained and developed sales associates in company processes, product knowledge, customer service and selling techniques
  • Applied security and loss prevention training toward recognizing risks and reducing store theft
  • Maintained organized, presentable merchandise to drive continuous sales
  • Prepared cash deposits up to $3,000 with zero discrepancies
  • Maintained records related to sales, returns and inventory availability
Education
Bachelor of Arts: B.A. in English Language And Literature, Expected in
-
The Ohio State University - Columbus, Ohio,
GPA:
CELTA/Certificate in Teaching English To Adults: Teaching English As A Second Language, Expected in
-
English International - San Francisco, CA,
GPA:

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Resume Overview

School Attended

  • The Ohio State University
  • English International

Job Titles Held:

  • Deputy Clerk, Marriage Department
  • Sales Associate
  • English as a Second Language Teacher
  • Sales Associate

Degrees

  • Bachelor of Arts
  • CELTA/Certificate in Teaching English To Adults

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