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deputy clerk criminal division resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Efficiency-driven clerical team member with demonstrated abilities in managing files, organizing records and coordinating paperwork with Top-notch administrative skills and a solid background in customer service. Independently handle clerical tasks to keep business operations smooth and efficient. Devoted to enhancing team performance with administrative support. Proficient Microsoft Word user.

Skills
  • Telephone etiquette
  • Cash Handling
  • Organizational skills
  • Data Entry
  • Ability to manage multiple critical issues and interact with management.
  • Attention to details with a track record of working under pressure efficiently without supervision.
Work History
Deputy Clerk-Criminal Division, 06/2017 to Current
Chesterfield County, VaChesterfield, VA,
  • Track internal legal documents and verify submittal to Judges office for signature and execution to comply with predetermined guidelines.
  • Provide quality clerical support through data entry in COJ case management system. Establish email correspondence and oversee operation of office equipment.
  • Retrieve legal documents and court records.
  • Maintain mutually beneficial relationships with external partners and attorney's to facilitate efficient operations.
  • Interact with public professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Provide clerical support by copying, faxing and filing documents.
  • Verify cards, give change, collect and process bonds, restitution, court cost and supervision payments.
  • Review and handle all record request for Criminal Division and prepare invoices.
  • Distribute incoming and outgoing mail.
Store Manager, 06/2016 to 06/2017
Baby Bunting Group LimitedCannington, WA,
  • Optimized store displays and appearance via strategic merchandising.
  • Promoted business strategy by implementing improvements based on guest feedback.
  • Coordinated weekly conferences with store associates to communicate sales and customer service goals.
  • Helped customers locate appropriate store locations of specific styles of clothing, answered questions about products, and provided solutions for various issues.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
  • Managed day-to-day staffing and handled scheduling for all store employees.
  • Tightened security around store to reduce shrink and alleviate theft.
  • Maintained company's visual merchandise standards through general housekeeping.
  • Daily opening and closing procedures.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
Sr. 1st Assistant Manager & Acting Store Manager, 07/2014 to 06/2016
Tory BurchOrlando, FL,
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Monitored security and handled incidents calmly.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Recruited, interviewed and hired over 20 staff members who brought talent, enthusiasm and experience to skilled team of representatives.
  • Managed inventory control, cash control and store opening and closing procedures.
Assistant Store Manager, 12/2005 to 04/2014
Family Dollar Stores IncCity, STATE,
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised and evaluated staff of 8 including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Responded to customer concerns, working with manager to raise customer satisfaction ratings.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
Education
Associate of Applied Science: Computer Graphic Design, Expected in 08/2008 to Spencerian College - Lexington, KY,
GPA:
High School Diploma: , Expected in 06/1999 to Lewis County High School - Vanceburg, KY
GPA:

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Resume Overview

School Attended

  • Spencerian College
  • Lewis County High School

Job Titles Held:

  • Deputy Clerk-Criminal Division
  • Store Manager
  • Sr. 1st Assistant Manager & Acting Store Manager
  • Assistant Store Manager

Degrees

  • Associate of Applied Science
  • High School Diploma

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