deputy clerk resume example with 17+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Resourceful Deputy Clerk with a leadership and public service degree and proven public sector expertise. Managed local government motor vehicle department and greatly improved functional efficiency. Excellent organizational, communications and delegation skills enabled optimum outcomes.

  • Strong personal initiative and willingness to accept responsibilities.
  • Teamwork - Good interpersonal skills; ability to lead teamwork sessions; ability to develop and maintain effective working relationships with counterparts in multi-cultural, multi-ethnic environment with sensitivity and respect for diversity
  • Verbal and Writing Communication
  • Administrative Management
  • Quality Management
  • File and Database Management
  • Stocking and Replenishing
  • Critical Thinking
  • Professional Correspondence
  • Customer Satisfaction
  • Customer Relationship Management
Work History
04/2017 to Current
Deputy Clerk State Of North Carolina Franklin, NC, Nashville, TN
  • Track internal legal documents and verified submittal to Clerk's office for signature and execution to comply with predetermined guidelines.
  • Monitor office supplies and made arrangements for restocking of low-stock items.
  • Provided meeting support by taking minutes and dictations.
  • Perform variety of service delivery duties related to processing of applications for title and/or registration, issuance of tag renewals, issuance of Metro Decals, collection of State sales tax on automobiles and boats, and issuance of dealer tags.
  • Complete applications for vehicle titles and/or vehicle registration. Managed over 60 transactions per day.
  • Review and verify supporting documentation, record/verify liens, work with Dealers answering questions on titles and regulations and service delivery sundry.
  • Attended relevant board and committee meetings and work sessions and prepared minutes of assemblies to maintain transparency of office
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance
  • Interacted with customers by phone, email, or in-person to provide information
  • Produced high-quality communications for internal and external use
  • Maintained mutually beneficial relationships with external partners and vendors to facilitate efficient operations
  • Verified transactions, product orders and shipping dates and entered information into databases and reports
09/2012 to 11/2015
Project Manager Team Leader Fedex Cross Border Lewisville, TX, Nigeria
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Adhered to industry practices, company standards and safety protocols in work.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Recruited and oversaw personnel to achieve performance and quality targets.
  • Worked with team of 4 professional focused on meeting community playground need.
09/2009 to 09/2012
Service Delivery Officer Stratus Africa Ltd City, STATE,
  • Work in conjunction with Management to prepare all necessary SLA and appropriate agreements with all group companies to define all services/responsibilities and support provided.
  • Streamline and standardize process of quotation/authorization and invoicing to all companies.
  • Deliver customer satisfaction by ensuring that all services/products contracted/sold are delivered promptly and without error.
  • Develop process and structure to deliver product lifecycle of services and products.
  • Ensure that confirmed orders for installation of service or products are promptly executed and delivered to clients.
  • Remove and update all decommissioned service properly in all systems.
  • Develop automation methods and reproducible processes for error free delivery consistency.
08/2004 to 09/2009
Logistics/Procurement/Stores Supervisor SURCOMTEC Nig Ltd City, STATE,
  • Developing and implementing inventory control plans and reviewing its parameters
  • Responsible for efficient movement of goods ordered and receiving products delivered.
  • Inspecting product specifications and conditions of materials being delivered
  • Managing all logistical arrangements, ensure proper quality control, specification compliance, monitoring and verification of deliveries, plus timely delivery to final recipient.
  • Preparing regular reports o status of overall project procurement process and funds available,
  • Proved successful working within tight deadlines and fast-paced environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Adaptable and proficient in learning new concepts quickly and efficiently
  • Developed strong communication and organizational skills through working on group projects
Expected in 12/2018 to to
Master of Arts: Leadership And Public Service
Lipscomb University - Nashville, TN,
Expected in 01/1994 to to
BA: History
University of Port Harcourt - Port Harcourt, Nigeria,
  • Toastmasters

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Resume Overview

School Attended

  • Lipscomb University
  • University of Port Harcourt

Job Titles Held:

  • Deputy Clerk
  • Project Manager Team Leader
  • Service Delivery Officer
  • Logistics/Procurement/Stores Supervisor


  • Master of Arts
  • BA

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