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deputy clerk resume example with 17+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Resourceful Deputy Clerk with a leadership and public service degree and proven public sector expertise. Managed local government motor vehicle department and greatly improved functional efficiency. Excellent organizational, communications and delegation skills enabled optimum outcomes.

Accomplishments
Skills
  • Strong personal initiative and willingness to accept responsibilities.
  • Teamwork - Good interpersonal skills; ability to lead teamwork sessions; ability to develop and maintain effective working relationships with counterparts in multi-cultural, multi-ethnic environment with sensitivity and respect for diversity
  • Verbal and Writing Communication
  • Administrative Management
  • Quality Management
  • File and Database Management
  • Stocking and Replenishing
  • Critical Thinking
  • Professional Correspondence
  • Customer Satisfaction
  • Customer Relationship Management
Work History
04/2017 to Current
Deputy Clerk State Of North Carolina Franklin, NC, Nashville, TN
  • Track internal legal documents and verified submittal to Clerk's office for signature and execution to comply with predetermined guidelines.
  • Monitor office supplies and made arrangements for restocking of low-stock items.
  • Provided meeting support by taking minutes and dictations.
  • Perform variety of service delivery duties related to processing of applications for title and/or registration, issuance of tag renewals, issuance of Metro Decals, collection of State sales tax on automobiles and boats, and issuance of dealer tags.
  • Complete applications for vehicle titles and/or vehicle registration. Managed over 60 transactions per day.
  • Review and verify supporting documentation, record/verify liens, work with Dealers answering questions on titles and regulations and service delivery sundry.
  • Attended relevant board and committee meetings and work sessions and prepared minutes of assemblies to maintain transparency of office
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance
  • Interacted with customers by phone, email, or in-person to provide information
  • Produced high-quality communications for internal and external use
  • Maintained mutually beneficial relationships with external partners and vendors to facilitate efficient operations
  • Verified transactions, product orders and shipping dates and entered information into databases and reports
09/2012 to 11/2015
Project Manager Team Leader Fedex Cross Border Lewisville, TX, Nigeria
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Adhered to industry practices, company standards and safety protocols in work.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Recruited and oversaw personnel to achieve performance and quality targets.
  • Worked with team of 4 professional focused on meeting community playground need.
09/2009 to 09/2012
Service Delivery Officer Stratus Africa Ltd City, STATE,
  • Work in conjunction with Management to prepare all necessary SLA and appropriate agreements with all group companies to define all services/responsibilities and support provided.
  • Streamline and standardize process of quotation/authorization and invoicing to all companies.
  • Deliver customer satisfaction by ensuring that all services/products contracted/sold are delivered promptly and without error.
  • Develop process and structure to deliver product lifecycle of services and products.
  • Ensure that confirmed orders for installation of service or products are promptly executed and delivered to clients.
  • Remove and update all decommissioned service properly in all systems.
  • Develop automation methods and reproducible processes for error free delivery consistency.
08/2004 to 09/2009
Logistics/Procurement/Stores Supervisor SURCOMTEC Nig Ltd City, STATE,
  • Developing and implementing inventory control plans and reviewing its parameters
  • Responsible for efficient movement of goods ordered and receiving products delivered.
  • Inspecting product specifications and conditions of materials being delivered
  • Managing all logistical arrangements, ensure proper quality control, specification compliance, monitoring and verification of deliveries, plus timely delivery to final recipient.
  • Preparing regular reports o status of overall project procurement process and funds available,
  • Proved successful working within tight deadlines and fast-paced environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Adaptable and proficient in learning new concepts quickly and efficiently
  • Developed strong communication and organizational skills through working on group projects
Education
Expected in 12/2018 to to
Master of Arts: Leadership And Public Service
Lipscomb University - Nashville, TN,
GPA:
Expected in 01/1994 to to
BA: History
University of Port Harcourt - Port Harcourt, Nigeria,
GPA:
Affiliations
  • Toastmasters

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Resume Overview

School Attended

  • Lipscomb University
  • University of Port Harcourt

Job Titles Held:

  • Deputy Clerk
  • Project Manager Team Leader
  • Service Delivery Officer
  • Logistics/Procurement/Stores Supervisor

Degrees

  • Master of Arts
  • BA

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