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Dept. of Transportation Clerk Training Coordinator Resume Example

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DEPT. OF TRANSPORTATION CLERK TRAINING COORDINATOR
Professional Summary

Enthusiastic experienced Office support staff eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the Transportation industry and employment training in all aspects of transportation needs . Motivated to learn, grow and excel in any administrative office setting.

Skills
  • Professional development training
  • Certified Field Training Officer
  • On-the-job training proficiency
  • Software training
  • Advanced training in LSO and SAP
  • Complaint resolution
  • Report preparation
  • Technical support
  • Quick learner
  • Money handling abilities
  • Recordkeeping strengths
  • Route dispatch
  • MS Office proficiency
  • Training development aptitude
  • Data entry
  • Professional telephone demeanor
  • Computer proficient
  • Administrative support
  • Staff education and training
  • Creative problem solving
  • Regulatory compliance
  • Quality standards adherence
  • Reference research
  • Ledger and journal entries
  • Commercial equipment operations
  • Account payable and receivable
  • Scheduling and calendar management
  • Safety and compliance
Work History
Dept. of Transportation Clerk Training Coordinator, 08/2011 to 10/2020
Department Of Transportation Bradford County – Towanda , PA
  • Kept physical files and digitized records organized for easy updating and retrieval of County Maintenance organization fleet, equipment, bulk fuel and credit card accounts. Completed accurate and efficient monthly reports and spreadsheets for internal needs using EXCEL from SAP and LSO programs. and resolved discrepancies
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements for the County Equipment Manager.
  • Enhanced collaboration between team members for meeting materials and taking clear notes for Safety Committee staff members.
  • Maintained composure in stressful situations during extreme weather conditions for calling out crews and continued to provide helpful and kind informational services for fantastic customer satisfaction.
  • Helped staff complete special projects for Safety committee by organizing documentation to handle District demands.
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of garage and maintenance of fleet and equipment files, pre-trip inspections, driver training requirements, workforce development information, mileage reports, PM records .
  • Provided clerical support to office staff and CDL drivers by posting, copying, faxing and filing documents needed . Processed new hire paperwork, scheduling and documents needed for required training.
  • IT support for all employees and new hires with the use of computers for completing training requirements.
  • Checked documentation for accuracy and validity on CDL Driver training, equipment certifications, state licence requirements, hazmat and non hazmat physicals.
  • Processed data entry and payroll time management for garage employees and back up for field employees, run error reports maintaining and balancing leave time reports. Researched and resolved time discrepancies.
  • Traveling SEMP Auditor (Sound Environmental Maintenance Practices). Ensuring compliance for environmental practices throughout the entire district.
  • Completed and maintained County Fleet, Equipment and Personnel accidents for timely reporting to District and State Administration. Handled Insurance claims and Employee injury needs for in network claims.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Operated and maintained 10-key calculators, computers, fax machines, copy machines and other office equipment to produce reports and documents.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
Dept. of Transportation Clerk 1 Winter Dispatch, 10/2006 to 04/2011
PA Department Of Transportation, Sullivan County – Laporte, PA
  • Worked with County Management to resolve winter condition road problems, improve operations and provide exceptional customer service.
  • Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision.
  • Sorted incoming mail and faxes and expedited urgent correspondence for immediate attention.
  • Monitored weather reports and online resources for detection of severe road conditions.
  • Assisted Management in severe conditions with calling crews and maintaining public safety during storms.
  • Performed tasks for office staff as needed
  • Cleaned and maintained office and garage areas when weather permitted
  • Maintained call out sheets for management and crew members
  • Setting up and maintaining conference rooms for management meetings
  • Compiled daily logs of crew members call outs and public complaints
Laboratory Technician Team Leader , 09/2004 to 10/2006
Staff Management Group LLC – Mehoopany , PA
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
  • Boosted efficiency by coordinating projects and assignments for 6-8 team members for the completion of routine and custom testing of product.
  • Collaborated with team to define requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
  • Adhered to established policies, procedures and compliance for satisfactory audit rating.
  • Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele.
  • Coordinated with all other lab teams in developing project plans for prioritized initiatives.
  • Maintain and report testing results and laboratory records to Line leaders and members of management for diaper production lines for Proctor and Gamble.
Administrative Office Manager, 09/1991 to 04/2004
R.G.Brown Refuse Removal – Laceyville, PA
  • Managed payroll processing for 15-17 employees.
  • Processed employee W-9 and I-9 forms and managed benefits and leave time.
  • Adjusted employee tax status along with information regarding withholding.
  • Developed reports by compiling summaries for earnings, taxes, deductions, nontaxable wages, disability and leave.
  • Generated financial statements and reports detailing accounts receivable status
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Disbursed petty cash by recording entries and verifying documentation.
  • Assessed and improved compensation packages to attract highly qualified applicants for organizational vacancies.
  • Directed and controlled various benefit programs, including medical, dental and vision.
  • Developed strategy for recruitment and hiring.
  • Scheduled repair and preventive maintenance of vehicles and other equipment.
  • Ensured that drivers transported loads safely and complied with state DOT laws.
  • Maintained and verified time, transportation, financial, inventory and personnel records. Certified DOT Drug and Alcohol Supervisor.
  • Established long-term customer relationships through prompt and courteous service.
Education
High School Diploma: 06/1990
Wyalusing Valley High School - Wyalusing, PA
Certifications
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Resume Overview

Companies Worked For:

  • Department Of Transportation Bradford County
  • PA Department Of Transportation, Sullivan County
  • Staff Management Group LLC
  • R.G.Brown Refuse Removal

School Attended

  • Wyalusing Valley High School

Job Titles Held:

  • Dept. of Transportation Clerk Training Coordinator
  • Dept. of Transportation Clerk 1 Winter Dispatch
  • Laboratory Technician Team Leader
  • Administrative Office Manager

Degrees

  • High School Diploma : 06/1990

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