Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Detail-oriented worker dedicated to best-in-class organization, productivity and office management. I have some knowledge about road construction, but willing to learn more and I learn quickly. Proficient in Microsoft programs, and I posses great communication skills. Proven history of enhancing office settings with personality, and knowledge of computer/office machines.
Skills
Maintaining high levels of customer satisfaction
Excellent Communication
Money management
Time Management
Multitasking
Work driven
Great Organization skills
Good phone etiquette
Great Time Management skills
Great multitasking skills
Spreadsheets/Microsoft Office software
Experience
Deposit Operations Specialist, 02/2020 to Current American National Bank – Lincoln, NE,
Handled any chargebacks and refunds Documented, reported, and followed up on discrepancies.
Responded efficiently to customer queries and complaints to find solutions and diffuse tension.
Maintained customer data confidentiality while inputting information into system using Optima and IMS.
Compiled information regarding new accounts and entered information into computers and file related forms.
Learned how to complete adjustments and more about IMS to support office needs.
Improved operations by working with team members and customers to find workable solutions.
Earned reputation for good attendance and hard work.
Secertary/Medical Billing Clerk, 01/2019 to 01/2020 Artesia Medical Supply – City, STATE,
Facilitated payment of invoices due by sending bill reminders and contacting clients.
Prepared monthly and year-end closing statements, financial documents, and invoices.
Gathered information to produce accounts payable reports for review.
Maintained accounting ledgers by verifying and posting account transactions.
Utilized BrightTree to compile data gathered from various sources.
Earned reputation for good attendance and hard work.
Learned how to keep a calm demeanor while dealing with others and learned how to input data into BrightTree data base to support office needs.
Provided Artesia Medical Supplies to local customers.
Improved customer satisfaction by finding creative solutions to problems.
Handled all delegated tasks, including billing and filing
Office Secretary/Receptionist Texas, 01/2013 to 01/2019 Road Boring Inc – City, STATE,
Maintained office safety by screening visitors, updating logs and issuing temporary passes.
Produced and distributed team newsletters, email updates and other forms of communication.
Received and routed incoming calls and correspondence to promote timely communication.
Generated shipment invoices, prepared packages and set up courier deliveries.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Assisted with administrative tasks, including filing, and answering phones.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Handled all incoming calls and directed callers to appropriate department or employee.
Proofed and edited letters and other correspondence to correct grammar and spelling errors.
Supported office operations, managed client correspondence, ensured record tracking and handled internal communications.
Wrote email messages, memos and business letters, and bids for jobs for management and proofread all documentation to provide error-free correspondence.
Cashier, Dairy Queen, 01/2011 to 01/2013 Dairy Queen – City, STATE,
Assisted with purchases, locating items and signing up for rewards programs.
Processed returned items in accordance with store policy.
Helped customers find specific products, answered questions and offered advice.
Read weekly sales inserts and monitored price changes.
Processed customer payments quickly and returned exact change and receipts.
Welcomed customers, offering assistance to help find necessary store items.
Monitored sales events to protect products, added new merchandise and rang up purchases.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Inspected items for damage and obtained replacements for customers.
Assisted customers with account updates, new service additions and promotional offers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Education and Training
Bachelor of Science: Biology, Expected in 2018 Tarleton State University - Stephenville, Texas GPA:
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