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department coordinator ii personnel payroll resume example with 9+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • Data Analysis
  • Critical Thinking
  • Prioritizing and Planning
  • Risk Assessment
Work History
11/2019 to Current Department Coordinator II - Personnel/Payroll Specialists On Call | Reston, VA,
  • Communicated with managers of other departments to maintain transparency, by setting, enforcing and optimizing internal policies to maintain responsiveness to demands.
  • Processed payrolls on regular basis for more than 480 employees, bi-weekly.
  • Maintained payroll information by calculating, collecting and entering data, and researching and resolving time discrepancies, whilst checking accrued hours against listed hours for leave time.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Updated employee files with new details such as changes in address or salary levels.
  • Processed employee forms and managed benefits and leave time.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Processed new hire paperwork and documents.
  • Coordinated department master schedule, including appointments with employees, department heads and outside representatives.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Responsible for creating and maintaining COVID tracking system for Police Department that would provide insight into risk, multi-exposure, and effects on time worked.
11/2018 to 11/2019 Credentialing Specialist Healthpartners | Amery, WI,
  • Responsible for national medical group credentialing with major payors including BCBSTX, UHC, Cigna, Medicaid, Medicare, Worker's Comp, etc.
  • Worked with member management to conduct weekly, virtual update meetings, keeping our members in the loop.
  • Responsible for ensuring payouts to providers and being provider advocate in resolving any unpaid claims.
  • Received and evaluated Physician Credentialing Applications to look for missing and inaccurate information & conducted primary source verifications such as background checks and board certifications.
  • Enrolled providers and Medicaid, Medicare, state, national, and private insurance plans.
  • Obtained NPI numbers for providers and facilities and updated existing profiles.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
  • Acted as staff member advocate, encouraging and supporting payors to identify and resolve conflicts.
  • Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
  • Improved office efficiency by effectively managing internal communications and correspondence.
04/2016 to 11/2018 Provider Enrollment Coordinator Leaderpromos | Columbus, OH,
  • Responsible for entire company's reporting to payor systems, adding/removing/updating physician information.
  • Weekly reporting to payors
  • Assisted in resolving claim issues and ensuring payouts to credentialed physicians and groups.
  • Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
  • Reviewed and verified data, including addresses, phone numbers, names, ages, and values.
  • Conducted primary source verifications such as background checks and board certifications.
  • Received and evaluated applications to look for missing and inaccurate information.
  • Enrolled providers and Medicaid, Medicare and private insurance plans.
  • Prepared records for site visits and file audits.
  • Obtained NPI numbers for providers and facilities and updated existing profiles.
  • Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
01/2014 to 02/2016 Human Resource Manager CommunityMed Urgent Care Systems | City, STATE,
  • Implemented performance review and motivational strategies to elevate HR team results.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 50 new employees.
  • Devised hiring and recruitment policies for 50-employee company.
  • Liaised between multiple business divisions to improve communications.
  • Initiated the start of, directed, and controlled various benefit programs, including 401K, medical, dental and vision packages.
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Collaborated with senior management and performed helpful tasks, including benefits analysis, corrective action planning and big-picture data capturing.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Leveraged cost-effective digital systems to manage payroll and benefit programs.
  • Coordinated ongoing technical training and personal development classes for staff members.
  • Reduced workers' compensation claims by instituting corporate safety training program.
  • Recruited top talent to maximize profitability.
  • Supported management in developing and implementing personnel policies and procedures.
  • Received and evaluated applications to look for missing and inaccurate information.
  • Conducted primary source verifications such as background checks and board certifications.
  • Enrolled providers and Medicaid, Medicare and private insurance plans.
  • Obtained NPI numbers for providers and facilities and updated existing profiles.
Education
Expected in 12/2015 to to BBA | Management Stephen F. Austin State University, Nacogdoches, TX, GPA:
  • Relevant Coursework Completed: Human Resource Management
  • Received Academic Excellence Scholarship
  • Attendee of Society for Advancement of Management
Expected in 06/2012 to to High School Diploma | Rockwall Heath High School, Heath, TX, GPA:
  • Member of Leaders of Life
  • Graduated in top 25%
  • Completed Dual-Credit courses through Collin College

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Resume Overview

School Attended

  • Stephen F. Austin State University
  • Rockwall Heath High School

Job Titles Held:

  • Department Coordinator II - Personnel/Payroll
  • Credentialing Specialist
  • Provider Enrollment Coordinator
  • Human Resource Manager

Degrees

  • BBA
  • High School Diploma

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