Results-focused professional with over fifteen years higher education academic office management experience with proven knowledge of customer service and workflow prioritization. Accustomed to working in fast-paced environments while multi-tasking between several projects with strict deadlines. Excellent written and oral communicator with strong people skills and the ability to work in team environments. Diversified skill-set covering administrative operations, client relations, human resources, accounts payable, and project management.
Higher Learning Office Management
The Society for Human Resource Management (SHRM)
Association of Certified Fraud Examiners (ACFE)
· Leadership Certificate of professional development within the University of Houston Management Leadership Institute Program in May 2006. The Management Leadership Institute aspired mid-career staff to broaden academic, professional, and administrative leadership roles within the university.
· Linkedin Learning
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