Dentist Receptionist with experience in patient care and front office procedures. Possessing knowledge of dental terminology, familiar with insurance companies and their coverage plans. Friendly to all customers and staff.
Superior customer service
Proper telephone etiquette
Organized file management
Dentrix system knowledge
Insurance and patient billing
Keeping patients comfortable
Dental materials knowledge
Sterilization techniques familiarity
Full mouth radiographs
Advancements In Dental CareDentist Receptionist | 9224 Broadway Avenue, Brookfield, IL 60513 | January 2000 - June 2008
Politely answered phones, scheduled and confirmed office appointments.
Checked in patients gathering all personal and insurance information and entered into Dentrix system.
Pulled and updated patient files after each appointment.
Contacted insurance companies regarding coverage and payment plans.
Received and processed payments made by patients and insurance companies.
Checked the status of insurance claims and sent additional information when needed.
Advancements In Dental CareDental Assistant | 9224 Broadway Avenue, Brookfield, IL | August 1996 - January 2000
Set up examination room and dental trays in preparation for examinations and procedures.
Worked closely with patients before, during and after dental procedures.
Prepared dental materials including cements, amalgams and composites.
Diligently cleaned instruments and work areas in accordance with sterilization and disinfectant protocol
Took impressions for retainers and appliances.
Competently exposed, developed and mounted dental x-rays (both intraoral and extraoral).
Maintained proper universal precautions and infection control procedures at all times.
Successfully completed OSHA, ADA and HIPAA compliance trainings.
Certificate Professional Medical And Dental Assistant ProgramProfessional Career Development InstituteAtlanta, Georgia, USA | 1996
High School DiplomaHigh SchoolLviv, Ukraine | 1989