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dentention officer resume example with 7+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Reliable Detention Officer skilled handling and managing activities of offenders in assigned cell block. Sound knowledge of constitutional rights and ethical standards of conduct. Experience detaining and processing inmates, preparing and serving meals to inmates and monitoring overall facility security. Trustworthy with 2 years of experience. Talented at quickly deescalating conflicts and maintaining superior levels of levelheadedness. Intelligent and agile with remarkable security awareness. Resourceful and dedicated with motivational leadership, training and employee supervision experience.

Skills
  • Critical Thinking
  • Medical Emergency Response
  • Good Communication
  • Behavior Control
  • Conflict De-Escalation
  • Rule Enforcement
  • First Aid Certification
  • Ethics
  • Self-Discipline
  • organization
  • multitasking
  • prioritization
Work History
11/2019 to Current Dentention Officer Philips | Durham, NC,
  • Maintained a shift lead status, meaning I supervised the entire jail including staff when administration or a jail sargent were not present.
  • Wrote daily reports and maintained logs of inmate activities and behaviors.
  • Attended to feeding, housing and physical well-being of inmates.
  • Conducted physical searches of prisoners and premises in search of weapons and contraband.
  • Regularly conducted security and sanitation checks.
  • Transported prisoners throughout facility and off-site to medical appointments and court appearances.
  • Supervised and controlled behavior of up to two units of inmates that can range up to 30+ inmates per unit.
  • Took custody of prisoners from arresting officers to begin processing into detention facility.
  • Processed inmates by taking photographs and fingerprints.
  • Maintained security and welfare of prisoners up to 100+ inmates.
  • Verified identification using specialized databases and methods such as fingerprinting.
  • Established positive working relationships and maintained boundaries with resident offenders.
  • Supervised and controlled behavior of [Number] inmates.
03/2017 to 06/2018 Customer Service Representative Macom | Hillsboro, OR,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
07/2012 to 03/2015 Quality Control Inspector Scheels Sports | Fargo, ND,
  • Communicated with production team members about quality issues.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Monitored performance and generated reports detailing quality of product and defect rates.
  • Over saw up to 25 lines of up to 6 employees each. Making sure all products where being properly packaged, labeled and sent down the line at accurate and fast rates.
  • Made sure that each line had the proper product, envelopes and packaging before the line of employees began to package.
  • Used computer programs to document the products I verified were being sent out.
  • Operated heavy machinery inside the wear house
  • Picked product for the packaging lines
02/2011 to 03/2012 Cashier Mcdonalds | City, STATE,
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
Education
Expected in to to No Degree | Criminal Justice Rasmussen College St Cloud , St Cloud, GPA:

I have been slowly working on my degree in Criminal Justice. The classes involved in this degree focus on communication skills. While in school I have made the Dean's listed by maintaining grades as high or higher than a B.

Expected in 05/2014 to to High School Diploma | Technical Senior High School, Saint Cloud, MN GPA:

I graduated through Tech High school but actually went to ALC in Waite Park. I utilized their pace program which offered a business and finance class. I also received a collage credit in typing while in this class. While going to school here I was also able to maintain a full time job.

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Resume Overview

School Attended

  • Rasmussen College St Cloud
  • Technical Senior High School

Job Titles Held:

  • Dentention Officer
  • Customer Service Representative
  • Quality Control Inspector
  • Cashier

Degrees

  • No Degree
  • High School Diploma

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