dental referral coordinator resume example with 18+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Skilled Dental Referral Coordinator with 8 years of experience managing referrals for over 100 providers with additional front desk experience. Reputation for skillfully communicating with providers, staff, and patients. Thrive in fast paced environments that foster learning opportunities, value experience, and encourage growth.
Skills
Patient Scheduling
Administrative Support
Patient Education
Meeting patients where they are at and helping them to achieve their oral health goals
Commended for timeliness and accuracy in all documentation, from initial contact to account closeout.
Scheduled patients according to availability, urgency and insurance authorization guidelines.
Selected by supervisor to train new hires on departmental processes and software.
Verified documents and associated records to catch and resolve discrepancies.
Helped patients navigate healthcare system and care options by educating on relevant subject areas and answering questions throughout treatment process.
Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Provided education and support to patients' family members.
Communicated with relatives of patients about diagnoses and treatment programs.
Guided clients in development of skills and strategies for dealing with individual problems.
Collaborated with interdisciplinary team of professionals as well as patients and families to determine appropriate treatment options.
Sole dental records provider for Cherry Health.
Program Assistant/Event Coordinator, 04/2009 - 06/2010 Salvation Army – City, STATE,
Assist Program Directors in a variety of functions.
Scholarship qualifier.
Provide assistance and information to parents inquiring about various youth programs.
Program coach for Girls on the Run.
Co-Manager for the Kroc Adventures Day Camp.
Responsible for receiving program payments and applications.
Event coordinator for community events and outreach.
Support Tech Analyst, 09/2007 - 09/2008 Adtegrity.com – City, STATE,
Manage daily discrepancy reports.
Submit new campaigns for approval.
Responsible for loading new campaigns, with proper pixel placement, geo targeting, and ad placement.
Manage publisher and creative optimization.
Track all components of new campaign load including, but not limited to, Yahoo Submissions, creative modifications, and global pixel placements.
Provide support to Account Manager with completion of daily projects and excel spread sheets.
Provided composition of daily procedure instructions for company wide use.
Ensured that all projects were completed in a timely fashion.
Area Supervisor, 08/1999 - 05/2007 I Wireless – City, STATE,
Monitored employee work and determined benchmarks for performance indicators.
Generated documentation and processed orders.
Coordinated inventory transfers with related departments by scheduling materials to be moved to and from warehouse.
Secured company assets by verifying and auditing outbound shipments and returns.
Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager.
Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
Increased sales on consistent basis by developing key customer relationships.
Managed daily operations of three corporate stores overseeing 12 employees.
Responsible for screening, hiring, and training all applicants.
Manage and create all schedules and time sheets.
Created and implemented all sales and customer service training meetings as well as sales coaching in the field.
Provided support to sales consultants through monthly developments and one on one's by making clear and concise goals with an action plan for achievement.
Developed and drove assistant managers in growth of the business by empowering them to make good decisions and work as a team.
Ensured that all clients receive excellent service that meets/exceeds their expectations and resolve any concerns or escalated issues.
Completed all reports in a detailed and timely fashion.
Responsible for ensuring company goals are met and exceeded.
Reconciled all daily business involving cash and inventory via reports and physical counts.
Attended all corporate meetings and effectively apply policies and procedures in a productive manner.
Attended all seminars and drew applicable knowledge to effectively utilize in the field.
Education and Training
High School Diploma: , Expected in 06/1987 - Davenport Central High School - Davenport, IA, GPA: Status -
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