To secure and maintain a full time position within a company, that will allow opportunity for growth as well as utilize my skills and learned abilities.
Highlights
Microsoft Office proficiency
Excellent communication skills
Self-directed
Computer-savvy
Strong problem solver
Strong interpersonal skills
Pleasant demeanor
Customer service-oriented
Critical thinker
Strong organizational skills
Active listening skills
Energetic work attitude
Telecommunication skills
Adaptive team player
Punctual and reliable
Courteous and polite demeanor
Education
Full Sail UniversityWinter Park, FLExpected in 2011 ā āSome College:Film - GPA:
Hazelwood Central High School Florissant, MissouriExpected in 2009 ā āHigh School Diploma: - GPA:
Accomplishments
Customer Interface
Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, product, promotions and orders.
Winner of the āOld Navy" Employee of the Quarterā Award.Protective Services
Applied safety procedures and policies as outlined in Department Safety Manual.
Creative Problem Solving:
Resolved product issue through consumer testing.
Experience
Penn National Gaming - Delivery Service Rep (DSR) Kansas City, KS, 12/2013 - Current
Providing exceptional customer service to all customers, delivering product timely and professionally, pulling and putting away all stock, take phone orders and wait on walk-in customers, if necessary.
Supervisor: Gwen Tutt Telephone Number (XXX) 427-1089.
Ameristar Casino - EVS Attendant City, STATE, 2013 - 06/2013
Maintains cleanliness in all public areas of the Casino, guest and team member restrooms and team member restaurant as well as responds to guest requests while working on the Casino floor.
Works closely with the EVS Manager, and/or EVS Supervisor on duty.
Follows the basic quality and cleanliness standards for Ameristar Casino Hotel.
Supervisor: Mike Dennison Telephone Number (XXX) 239 7060.
Old Navy Store - Logistics Associate Visual, customer service rep City, STATE, 05/2012 - 02/2013
Maintains work area and sales floor standards to minimize customer.
Distractions, and promote a safe working and shopping environment, supports Old Navy customer service standard by responding to customer needs. Adheres to all company policies and procedures actively participates in the shipment and receiving process, including scanning boxes, sorting and movement of merchandise, flexing and placement of merchandise to the sales floor.
Consistently executes the visual presentation and brand standards to place product appropriately on the sales floor, making all necessary flexing of product fixture moves and adjustments.
Replenishes the sales floor ensuring all sizes and colors are represented for the customer.
Maintains organization and maintenance of upstock / backstock merchandise to easily locate for the customer.
Executes the sales floor replenishment from upstock / backstock ensuring all customer sizes are represented Supervisor: Stephanie McCaleb Telephone Number (XXX) 227 5564.
Old Navy Store - Logistics Associate Visual, customer service rep City, STATE, 09/2010 - 04/2012
Maintains work area and sales floor standards to minimize customer.
Distractions, and promote a safe working and shopping environment, supports Old Navy customer service standard by responding to customer needs. Adheres to all company policies and procedures Actively participates in the shipment and receiving process, including scanning boxes, sorting and movement of merchandise, flexing and placement of merchandise to the sales floor.
Consistently executes the visual presentation and brand standards to place product appropriately on the sales floor, making all necessary flexing of product fixture moves and adjustments.
Replenishes the sales floor ensuring all sizes and colors are represented for the customer.
Maintains organization and maintenance of upstock / backstock merchandise to easily locate for the customer.
Executes the sales floor replenishment from upstock / backstock ensuring all customer sizes are represented Supervisor: Shannon Blattel Telephone Number (XXX) 909 0664.
Heritage Care Center - Dishwasher/ Cook / Server City, STATE, 07/2009 - 01/2010
Talking to patients about their food preferences Discuss dietary requirements and develop menus and nutritional care plans.
Assists the cook in determining the amount and type of food and supplies required for daily meals.
Assists in the preparation and serving of residents.
Check the special diet trays, and make sure that it follows the dining guidelines.
Keep a complete food supply in the kitchen.
Check stock and helps in obtaining them then record the data on flow sheets and other documentation.
Cleaning duties in the kitchen and dining rooms Supervisor: William Murphy Telephone Number (XXX) 521 7471.
Skills
Audio Engineering, basic, interpersonal skills, computer literacy, Customer Service, documentation, Editing, Film and Production, leadership, Listening, Microsoft Programs, Windows, Works, Navy, Photography, policies, problem solving, quality, receiving, sales, scanning, sorting, Supervisor, teamwork, Telephone, phone, type, Video
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