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Delivery Driver/Warehouse Associate Resume Example

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DELIVERY DRIVER/WAREHOUSE ASSOCIATE
Summary
Skills
  • Delivery truck direction
  • Labor and delivery guidance
  • Product delivery reconciliation
  • Delivery timeline management
Experience
Delivery Driver/Warehouse Associate | 04/2015 to Current
Lansing Building Products - Charlotte, NC
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Located and selected merchandise to verify against delivery sheet specifications.
  • Picked up and delivered cargo in tractor-trailer with expert knowledge of roads, highways and interstates.
  • Notified branch management of any vehicle safety concerns and issues.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Went [Number] days operating motor vehicles without accident.
  • Verified contents of [Number] daily inventory loads against Bills of Lading with [Number]% accuracy.
  • Selected and adjusted routes to maximize vehicle fuel economy and decrease delivery times by [Number]%.
  • Coordinated with [Job title] to get delivery route information and changes.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Avoided delivery delays by carefully planning best routes with GPS.
  • Conducted vehicle inspections prior to and after every trip and performed minor repairs, including [Type] and [Type] to keep truck functional.
  • Operated and maintained heavy equipment safely, including forklifts, stair climbers and pallet jacks.
  • Notified customers of potential late deliveries, which resulted in [Number]% decrease in calls to company support line.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Verified loads against shipping papers.
  • Consulted with customers to gain feedback and address concerns with products or services.
  • Reported [Type] and [Type] incidents to [Job title] for recommendations for assistance and resolution.
  • Reviewed over [Number] daily delivery documents and orders and reported any errors found on delivery documents to supervisor.
  • Navigated and operated [Number]-foot truck to deliver [Number] deliveries per day.
  • Pulled and reviewed [Number] daily customer tickets to successfully fulfill orders.
  • Handled merchandise in accordance with product handling standards.
  • Loaded and unloaded merchandise at stores and vendor locations.
  • Exceeded productivity goals by [Number]% through effective routing and planning.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Verified sales orders before loading and unloading merchandise.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Loaded and unloaded [Number] trailers each day.
  • Unloaded packages from [Type] trucks for delivery to customers, taking care to prevent damage to merchandise and goods.
  • Directed efficient product loading and checked load balance to prevent on-the-road incidents.
  • Drove up to [Number] miles daily using [Type] vehicle to deliver [Product or Service].
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.
  • Completed daily pre-trip inspection checklist before first delivery with [Number]% accuracy rate.
  • Completed [Number] pre- and post-trip truck inspections to report and record any defects or malfunctions.
Delivery Driver/Warehouse Worker | 03/2006 to 05/2013
Lansing Building Products - Charlotte, NC
  • Directed efficient product loading and checked load balance to prevent on-the-road incidents.
  • Navigated and operated [Number]-foot truck to deliver [Number] deliveries per day.
  • Loaded and unloaded [Number] trailers each day.
  • Operated delivery vehicles [Number] days per week, averaging [Number] miles on road and [Number] customers served.
  • Completed daily pre-trip inspection checklist before first delivery with [Number]% accuracy rate.
  • Pulled and reviewed [Number] daily customer tickets to successfully fulfill orders.
  • Operated and maintained heavy equipment safely, including forklifts, stair climbers and pallet jacks.
  • Selected and adjusted routes to maximize vehicle fuel economy and decrease delivery times by [Number]%.
  • Verified loads against shipping papers.
  • Verified contents of [Number] daily inventory loads against Bills of Lading with [Number]% accuracy.
  • Avoided delivery delays by carefully planning best routes with GPS.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Unloaded packages from [Type] trucks for delivery to customers, taking care to prevent damage to merchandise and goods.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Located and selected merchandise to verify against delivery sheet specifications.
  • Loaded and unloaded merchandise at stores and vendor locations.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Completed [Number] pre- and post-trip truck inspections to report and record any defects or malfunctions.
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Resolved customer complaints and adjusted orders.
Delivery Driver | 03/1992 to 09/2006
Queen City Appliances - Charlotte, NC
  • Operated delivery vehicles [Number] days per week, averaging [Number] miles on road and [Number] customers served.
  • Unloaded packages from [Type] trucks for delivery to customers, taking care to prevent damage to merchandise and goods.
  • Drove up to [Number] miles daily using [Type] vehicle to deliver [Product or Service].
  • Resolved customer problems and complaints effectively by [Action].
  • Directed efficient product loading and checked load balance to prevent on-the-road incidents.
  • Presented customers with bills and receipts and collected $[Amount] worth of payments for goods delivered.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Notified customers of potential late deliveries, which resulted in [Number]% decrease in calls to company support line.
  • Navigated and operated [Number]-foot truck to deliver [Number] deliveries per day.
  • Reviewed over [Number] daily delivery documents and orders and reported any errors found on delivery documents to supervisor.
  • Coordinated with [Job title] to get delivery route information and changes.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Went [Number] days operating motor vehicles without accident.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Reported [Type] and [Type] incidents to [Job title] for recommendations for assistance and resolution.
  • Processed payments by accepting cash, checks and credit card payments.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Handled merchandise in accordance with product handling standards.
  • Notified branch management of any vehicle safety concerns and issues.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Located and selected merchandise to verify against delivery sheet specifications.
  • Obtained signatures needed to complete and process all paperwork efficiently.
Education and Training
East Mecklenburg High School - Charlotte, NC
High School Diploma
06/1988
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Resume Overview

Companies Worked For:

  • Lansing Building Products
  • Queen City Appliances

School Attended

  • East Mecklenburg High School

Job Titles Held:

  • Delivery Driver/Warehouse Associate
  • Delivery Driver/Warehouse Worker
  • Delivery Driver

Degrees

  • High School Diploma

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