Delivery Driver, Shipping Resume Example
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DELIVERY DRIVER, SHIPPING
Summary
Hardworking Delivery Driver with experience in warehouse shipping and receiving, including forklift operation, merchandise loading and maintaining on-time deliveries. Detail-oriented self-starter and team player familiar with DOT regulations and order verification processes. Accuracy-first approach to delivery.
Skills
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Experience
04/2019 to Current
Delivery Driver, ShippingCounty Of Gwinnett － Lawrenceville , GA
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Exceeded productivity goals through effective routing and planning.
- Checked vehicle's fluid levels and tire pressure and scheduled any required repairs.
- Verified loads against shipping papers.
- Reviewed over daily delivery documents and orders and reported any errors found on delivery documents to supervisor.
- Went 18 months operating motor vehicles without accident.
- Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
- Contacted customers prior to delivery to coordinate delivery times.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Consulted with customers to gain feedback and address concerns with products or services.
- Avoided delivery delays by carefully planning best routes with Rabbit Application.
- Unloaded packages from delivery vans for delivery to customers, taking care to prevent damage to merchandise and goods.
- Unloaded merchandise at stores and vendor locations.
- Conducted vehicle inspections prior to and after every trip.
- Handled merchandise in accordance with product handling standards.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
07/2013 to 04/2019
Manager Motel Desk ClerkNampa Inn And Suites － City , STATE
- Managed team of two front desk agents, supervising personnel in issue resolution.
- Booked large groups of people for seminars, conferences and other events and offered the best available room rates.
- Cultivated long-lasting relationships with outside vendors including restaurants so that guests could secure valuable deals on services and meals.
- Handled guest complaints in most effective manner possible and offered complimentary services for hardship cases.
- Mentored all new employees, demonstrating best methods for servicing clients and guests.
- Assisted guests at check-in, providing information on various services within the hotel.
- Prepared invoices for customers.
- Improved operations by working with team members and customers to find workable solutions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Handled all delegated tasks, including checking supplies, lobby clean and attractive.
- Improved customer satisfaction by finding creative solutions to problems.
09/2012 to 01/2013
Correctional OfficerCCAP － City , STATE
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Supervised inmates during day-to-day activities.
- Maintained communications with staff and inmate body to maintain safe, effective prison environment.
- Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Maintained appropriate control, security and well-being over those detained.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Conducted random searches of common areas.
- Maintained correct physical head count at all times.
- Observed and directed inmates during recreation, visits, telephone and shower time.
- Detected potential threats and quickly defused conflicts.
- Maintained daily logs of shift activity.
- Maintained records and logs of man hours, materials and equipment used.
- Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
Education and Training
01/1999
CDL Class A, Drivers License: Truck DriverSage Technical Services － City
Certifications
- Certified in operating forklift
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Resume Overview
School Attended
- Sage Technical Services
Job Titles Held:
- Delivery Driver, Shipping
- Manager Motel Desk Clerk
- Correctional Officer
Degrees
- CDL Class A, Drivers License : Truck Driver
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