Delivery Driver Helper Resume Example
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DELIVERY DRIVER HELPER
Professional Summary
Proactive and Flexible Hospitality Specialist bringing over 6 years of customer-facing experience in fast-paced environment. Handles multiple responsibilities simultaneously while providing exceptional customer service. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty. Seeking to advance career with growing organization.
Skills
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Work History
Delivery Driver Helper / / Sysco - New Braunfels , TX / 11.2019 - Current
- Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment
- Maintained positive attitude and diplomacy when dealing with customers and other team members
- Maintained solid connections with established customers to promote new products
- Coordinated with Dispatcher to get delivery route information and changes
- Entered customer orders in to document sales software
- Resolved customer problems and complaints effectively by active listening skills
- Completed order forms and collected payments to keep customer accounts current
- Identified prospective customers by using business directories and following leads from existing clients
- Drove up to 200 miles daily using truck vehicle to deliver packages
- Increased sales 100% by determining customer needs and offering specific desirable items
- Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions
Landscape Technician / / American Homes 4 Rent - Atlanta , GA / 03.2018 - 09.2019
- Performed upkeep work for garden areas and landscaping greenery to enhance property appearance and plant health
- Turned potential leads into paying customers by using top notch customer service, Positive Attitude and Attentiveness , exceeding sales quotas for monthly goal
- Read and followed landscaping plans to install plants and fixtures for residences and businesses
- Cleared pathways of overgrowth and debris or hazards such as snow
- Attended seminars and workshops to learn about natural products, which delivered successful pest control results with zero chemicals
- Trimmed shrubbery and trees and carried out general garden maintenance
- Deployed sprinkler systems to give grass, flowers and other landscaping adequate water for growth needs
- Created landscape designs to be presented to clients
- Diagnosed plant-related problems and diseases to treat disease and prevent further infestation
- Responded quickly to inquiries and concerns from customers, typically returning messages within 24 hour time frame, improving client retention by 100%
Banquet Server / / Constellation Brands - Madera , CA / 09.2016 - 07.2018
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options and answered questions about events
- Updated repeat customers on menu changes and updates to maintain quality service relationships
- Recorded orders and partnered with team members to efficiently serve food and beverages
- Set up for events with up to 200 attendees, preparing serving and appetizer trays and setting tables
- Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols
- Verified food tray contents and transported each from kitchen to banquet hall
- Managed closing duties, including restocking items and reconciling cash drawer
- Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination
- Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests
Line Cook / / Torque Grill & Cantina - Burleson , TX / 08.2015 - 10.2016
- Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections
- Maintained consistent quality and high accuracy when preparing identical dishes every day
- Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food
- Kept stations stocked and ready for use to maximize productivity
- Delivered soiled dishes and pots and pans to washing areas and assisted in cleaning and drying all items
- Maximized efficiency of kitchen operation by overseeing daily product inventory, purchasing and receiving
- Interacted professionally and effectively with wait staff regarding special orders for customers, including those with food allergies and gluten intolerance
- Operated fryers and grills according to instructions to maintain safety and food quality
- Maintained hygienic kitchen by regularly mopping, disinfecting work space and washing all utensils and glassware
- Prepared more than 100 dishes per day in fast-paced hospitality environment while maintaining high customer satisfaction rate
Education
North Carolina State University - City, State / 2017Bachelor of Arts: Business Administration
Wake Technical Community College - City, State / 2015Associate of Arts: Hospitality Administration and Management
Hillside High School - City, State / 2011High School Diploma
Additional Information
References Available Upon Request
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Resume Overview
School Attended
- North Carolina State University
- Wake Technical Community College
- Hillside High School
Job Titles Held:
- Delivery Driver Helper
- Landscape Technician
- Banquet Server
- Line Cook
Degrees
- Bachelor of Arts : Business Administration
Associate of Arts : Hospitality Administration and Management
High School Diploma
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