Delivery Driver Helper Resume Example UPS

DELIVERY DRIVER HELPER

Professional Summary

Proactive and Flexible Hospitality Specialist bringing over 6 years of customer-facing experience in fast-paced environment. Handles multiple responsibilities simultaneously while providing exceptional customer service. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty. Seeking to advance career with growing organization.

Skills

Organizational strengths
Customer relationship management
Conflict mediation
Clerical support
Safety regulations
Coordinating events
Communicating with clients

Self-starter
Providing customer support
Proficient communicator
Microsoft Office expertise
Freight operations
Shipping and receiving understanding
Transportation solution development

Work History

Delivery Driver Helper / / UPS - Durham, NC / 11.2019 - Current

Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment
Maintained positive attitude and diplomacy when dealing with customers and other team members
Maintained solid connections with established customers to promote new products
Coordinated with Dispatcher to get delivery route information and changes
Entered customer orders in to document sales software
Resolved customer problems and complaints effectively by active listening skills
Completed order forms and collected payments to keep customer accounts current
Identified prospective customers by using business directories and following leads from existing clients
Drove up to 200 miles daily using truck vehicle to deliver packages
Increased sales 100% by determining customer needs and offering specific desirable items
Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions

Landscape Technician / / Belton Professionals - Durham, NC / 03.2018 - 09.2019

Performed upkeep work for garden areas and landscaping greenery to enhance property appearance and plant health
Turned potential leads into paying customers by using top notch customer service, Positive Attitude and Attentiveness , exceeding sales quotas for monthly goal
Read and followed landscaping plans to install plants and fixtures for residences and businesses
Cleared pathways of overgrowth and debris or hazards such as snow
Attended seminars and workshops to learn about natural products, which delivered successful pest control results with zero chemicals
Trimmed shrubbery and trees and carried out general garden maintenance
Deployed sprinkler systems to give grass, flowers and other landscaping adequate water for growth needs
Created landscape designs to be presented to clients
Diagnosed plant-related problems and diseases to treat disease and prevent further infestation
Responded quickly to inquiries and concerns from customers, typically returning messages within 24 hour time frame, improving client retention by 100%

Banquet Server / / Washington Duke Inn - Durham, NC / 09.2016 - 07.2018

Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options and answered questions about events
Updated repeat customers on menu changes and updates to maintain quality service relationships
Recorded orders and partnered with team members to efficiently serve food and beverages
Set up for events with up to 200 attendees, preparing serving and appetizer trays and setting tables
Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols
Verified food tray contents and transported each from kitchen to banquet hall
Managed closing duties, including restocking items and reconciling cash drawer
Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination
Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests

Line Cook / / Forest at Duke - Durham, NC / 08.2015 - 10.2016

Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections
Maintained consistent quality and high accuracy when preparing identical dishes every day
Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food
Kept stations stocked and ready for use to maximize productivity
Delivered soiled dishes and pots and pans to washing areas and assisted in cleaning and drying all items
Maximized efficiency of kitchen operation by overseeing daily product inventory, purchasing and receiving
Interacted professionally and effectively with wait staff regarding special orders for customers, including those with food allergies and gluten intolerance
Operated fryers and grills according to instructions to maintain safety and food quality
Maintained hygienic kitchen by regularly mopping, disinfecting work space and washing all utensils and glassware
Prepared more than 100 dishes per day in fast-paced hospitality environment while maintaining high customer satisfaction rate

Education

North Carolina State University - Raleigh, NC / 2017Bachelor of Arts: Business Administration

Wake Technical Community College - Raleigh, NC / 2015Associate of Arts: Hospitality Administration and Management

Hillside High School - Durham, NC / 2011High School Diploma

Additional Information

References Available Upon Request

Resume Overview

Companies Worked For:

UPS
Belton Professionals
Washington Duke Inn
Forest at Duke

School Attended

North Carolina State University
Wake Technical Community College
Hillside High School

Job Titles Held:

Delivery Driver Helper
Landscape Technician
Banquet Server
Line Cook

Degrees

Bachelor of Arts : Business Administration
Associate of Arts : Hospitality Administration and Management
High School Diploma

Delivery Driver Helper Resume Example

Resume Score: 80%

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