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Delivery Driver Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Skills
  • Dependability and Honesty
  • Customer Relationships
  • Problem Solving
  • Payment Processing
  • Payment Collection
  • Customer Service
  • Database Management
  • Multitasking
  • Cash Handling
  • Proficient in Microsoft Office
  • Written and Verbal Communication
  • Customer-Oriented
Work History
10/2020 to Current Delivery Driver Surterra Holdings | Pensacola, FL,
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Fostered positive working relationships with regular customers.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Delivered packages to customer doorsteps and business offices.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.
  • Planned delivery routes and most efficient methods of distribution.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Checked loads against documentation before completing final delivery at destinations.
  • Maintained organized, clean and professional vehicle to protect company reputation with customers.
09/2019 to 08/2020 Quality Control Inspector Springs Window Fashions | Cedar Rapids, IA,
  • Streamlined QA processes by working closely with development teams and staying abreast of changing product demands.
  • Created and deployed best practices to improve efficiency and reduce defects.
  • Monitored performance and generated reports detailing quality of product and defect rates.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Monitored production processes to gain understanding of problematic steps and rectify issues.
  • Communicated with production team members about quality issues.
  • Completed precise measurements using special tools.
  • Checked color, shape, texture and grade of products and materials against established templates, charts and samples.
  • Performed daily inspection rounds throughout facilities to check on all equipment and machinery.
  • Disposed of unsound and unsafe materials, products and equipment to prevent inappropriate reuse.
  • Conducted tests and diagnostic procedures using tools such as analyzers, multimeters and power supplies.
  • Evaluated items to assign grades and marked quality level, rejection status or acceptance.
  • Used hand tools, instruments, gauges and equipment to complete accurate measurements and noted results for official records.
08/2017 to 07/2019 Customer Sales Associate Bed Bath & Beyond | Jenkintown, PA,
  • Provided information on company offerings to promote products and services to customers.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained specialized knowledge of departmental merchandise to support customer questions and inform buying decisions.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Logged reports, expenses, receipts and sales documents into digital database.
  • Issued receipts and processed refunds, credits or exchanges.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Greeted customers and helped with product questions, selections and purchases.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Trained new associates on cash register operations, including opening, conducting customer transactions and balancing drawer.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
01/2015 to 08/2015 Customer Sales Associate Bed Bath & Beyond | Laguna Niguel, CA,
  • Provided information on company offerings to promote products and services to customers.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Helped customers complete purchases, locate items and join reward programs.
  • Adhered to all company safety policies regarding floor management and customer interactions.
  • Answered questions about store policies and addressed customer concerns.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Logged reports, expenses, receipts and sales documents into digital database.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Issued receipts and processed refunds, credits or exchanges.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Greeted customers and helped with product questions, selections and purchases.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Supported efficient and timely replenishment of sales floor merchandise.
Education
Expected in | Social Work UNC Greensboro, Greensboro, NC GPA:
Expected in 06/2015 High School Diploma | Williamston High School, Williamston, MI GPA:

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Resume Strength

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  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
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Resume Overview

School Attended
  • UNC Greensboro
  • Williamston High School
Job Titles Held:
  • Delivery Driver
  • Quality Control Inspector
  • Customer Sales Associate
  • Customer Sales Associate
Degrees
  • Some College (No Degree)
  • High School Diploma