delivery driver resume example with 2+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Flexible hard worker ready to learn and contribute to team success. Dedicated Key Holder skilled in coordinating employee scheduling and resolving conflict with tact and diplomacy. Proven history of success in maintaining store operations and visual merchandising standards. Understands customer needs to make meaningful suggestions for additional purchases to achieve company goals.
Skills
Customer Relationships
Communication and Interpersonal Skills
Flexible Work Schedule
Decision Making
Customer Service Management
Merchandise Quality Assurance
Merchandise Promotion and Display
Retail Operations
Inventory Management
Superior Work Ethic
Willingness to Learn
Service-Oriented
Creativity and Originality
Positive and Upbeat
Education and Training
Riverview High SchoolRiverview, FLExpected in 05/2019 ā āHigh School Diploma: - GPA:
Experience
Waste Pro Usa, Inc. - Delivery Driver Doraville, GA, 11/2020 - Current
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Delivered rush merchandise on tight schedules to meet customer targets.
Handled merchandise in accordance with product handling standards.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Notified customers of delays, decreasing calls to support.
Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
Processed payments by accepting cash, checks and credit card payments.
Located and selected merchandise to verify against delivery sheet specifications.
Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
Operated and maintained heavy equipment safely, including forklifts, stair climbers and pallet jacks.
Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
Educated new employees at orientation meetings.
Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
Maintained telephone and radio contact with supervisor to receive delivery instructions.
Answered customer questions regarding products and resolved issues with order accuracy and quality.
Communicated effectively with dispatch regarding delivery progress and route detours.
Renown Health - Sandwich Artist Reno, NV, 01/2020 - 10/2021
Kept customer and food preparation areas clean and well-organized.
Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
Organized food preparation stations and regularly replenished supplies.
Stored food properly to prevent spoilage, cross-contamination and illnesses.
Delivered superior customer service focused on quality and meeting customer needs.
Completed opening, closing and shift change tasks following company guidelines.
Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Communicated with customer to provide menu offering details and assist with decision-making.
Used POS system and cash register to receive payments by cash, check, credit card and voucher.
Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
Trained sandwich artists to apply attention to detail and commitment to quality.
Took orders, prepared foods and processed payments in full-service establishment.
Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
Monitored and counted food stock and supplies to reorder on time.
Skechers Usa Inc. - Retail Keyholder Orlando, FL, 05/2019 - 12/2020
Operated cash register.
Maintained store in clean and neat manner.
Supported and supervised store opening and closing procedures, including bank deposits and security procedures.
Performed store opening and closing tasks to comply with preset store operations guidelines.
Signed for incoming shipments in manager's absence.
Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
Maintained updated brand and product knowledge to deliver optimum customer shopping experience.
Completed point of sale opening and closing functions to enable accurate transaction processing and accounting operations.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Stocked and merchandised products in compliance with Plan-o-Grams and company guidelines to facilitate organized, attractive store layout.
Taught junior employees how to meet operational and sales goals with proactive strategies.
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