Dependable and service-focused Delivery Driver motivated to deliver consistent, prompt and courteous service. Reliable and energetic professional provides prompt, seamless access to supply. Veteran driver over more than [Number] years delivers energetic approach to meeting expectations. Hardworking Delivery Driver with [Number] years of experience in warehouse shipping and receiving, including forklift operation, merchandise loading and maintaining on-time deliveries. Detail-oriented self-starter and team player familiar with DOT regulations and order verification processes. Accuracy-first approach to delivery. Talented [Job Title] with great skills in relationship building, communication and mechanical maintenance. Accomplishes performance targets consistently and maintains clean, professional vehicle. Physically fit for challenging work.
Skills
Customer Service
DOT Compliance
GPS Navigation
Problem-Solving
Lifts up to [Number] Pounds
Valid Driver's License
Vehicle Cleaning and Maintenance
Route Management
Delivery Verification
Excellent Sense of Direction
Efficiency and Time Management
Vehicle Safety and Maintenance
Communication and Interpersonal Skills
Local Delivery
Shopping Orders
Experience
02/2021 to 11/2022
Delivery DriverTech Air – Placentia, CA,
Carried food in insulated bags to maintain hot or cold temperature.
Communicated with restaurant staff to coordinate deliveries and obtain destination address.
Navigated urban and rural delivery routes and delivered food items at or before quoted times.
Helped recruit and train new team members.
Maintained clean traffic record and kept vehicle clean and in top operating condition.
Collected tips from customers through hands-free electronic methods.
Maintained vehicle according to company and state safety requirements.
Offered customers information about restaurant menu items or special promotions.
Presented customers with bills and receipts to collect payment for delivered food.
Navigated local streets and highways with ease using GPS system.
Maintained positive relationships with customers to promote further business opportunities.
Delivered fresh food to customers across local area.
Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
Recorded weekly hours and mileage for accurate payment.
03/2022 to 09/2022
Ride OperatorLandry's – Clifton, NJ,
Checked seatbelts of riders to maximize safety and manage risk.
Pulled down safety bars and secured riders according to specified attraction details.
Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Operated attraction equipment precisely to concur with operational procedures.
Screened guests for specific ride criteria, refusing patrons for not meeting height requirements.
Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
Trained new employees on ride operations, pointing out safety mechanisms and features.
Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
Communicated with manager to discuss ride maintenance or repair issues.
Inspected equipment to detect wear and tear and noted parts needing immediate repair.
Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
Assisted patrons with unloading and loading to remain compliant with safety regulations.
Remained up to date on emergency practices and procedures to guide patrons to safety if necessary.
Monitored patrons and equipment during rides to prevent accidents.
12/2020 to 08/2022
Sales AssociateTempur-Pedic – Dickson, TN,
Ticketed items with pricing and markdowns and restocked sales floor according to merchandising plan.
Performed stock processing by filling and stocking floor racks and backstock racks.
Processed sales transactions using POS system and returned receipts and payment cards to customers.
Communicated item availability with retail team members and shoppers.
Coordinated and merchandised seasonal collections and designs based on trending styles.
Implemented store visual standards with proper product placement and advertisement displays.
Achieved personal and store sales goals with sound customer service and sales protocol.
Followed company standards for merchandise presentation and planograms of best apparel and displays.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Greeted customers to determine wants or needs.
Recommended, selected and located merchandise based on customer desires.
Answered store and merchandise questions and led customers to wanted items.
01/2018 to 12/2021
Delivery DriverAirgas Inc – Ankeny, IA,
Transported and safely delivered items to prevent damage or loss.
Navigated routes with relevant map programs and GPS systems.
Handled merchandise in accordance with product handling standards.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Verified deliveries against shipping instructions prior to delivering to customers.
Inspected vehicle and maintained gas, oil and water levels.
Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Reviewed and verified invoices and purchase requests to confirm accuracy.
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