LiveCareer-Resume

delivery driver and sales associate resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Skills
  • Money Handling
  • Energetic Self-Starter
  • Time Management
  • Customer Needs Assessment
  • Problem-Solving
  • Policy and Procedure Adherence
  • Superb Time Management
  • Verbal and Written Communication
  • Outgoing Personality
  • Reliable and Punctual
  • Excellent Communication Skills
  • Stockroom Upkeep
  • Customer Service
  • Credit Card Payment Processing
  • Understanding Customer Needs
  • Responding to Difficult Customers
  • Inbound and Outbound Calling
  • Microsoft Office Expertise
  • Order and Refund Processing
  • Multitasking and Prioritization
  • Calm and Professional Under Pressure
  • Stockroom Procedures
  • Creative Problem Solving
  • Customer Data Confidentiality
  • Building Customer Trust and Loyalty
Experience
Delivery Driver and Sales Associate, 02/2015 - 11/2017
Ace Hardware Columbia, MO,
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Worked with fellow sales team members to achieve group targets.
  • Developed trusting relationships with customers by making personal connections.
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Used technology resources to assist customers in locating and selecting items.
  • Answered incoming telephone calls to provide store, products and services information.
  • Produced sales documents, finalized deals and filed records.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Listened to customer needs to identify and recommend best products and services.
Photo Technician, 08/2008 - 11/2011
Pinnacle Technical Resources Inc Chicago, IL,
  • Printed and packaged requests, contacted customers regarding order availability and personally completed transactions with customers.
  • Mastered traditional and digital photographic processes and handled, mixed and replenished chemicals.
  • Enlarged, refocused and retouched photographs to clarify specific image areas to meet customer needs and preferences.
  • Operated and maintained photograph processing equipment and processed digital film into photographic hard copies.
  • Greeted and assisted customers, suggested and promoted products and services and processed and packaged photo orders.
  • Tagged merchandise, updated signs and built displays for new and promotional products.
  • Received and processed face-to-face and online orders for photo prints and specialty items.
  • Resolved customer problems with speed and professionalism to maintain high satisfaction ratings.

Custodian, 01/2005 - 02/2006
City Of Seattle, Wa Seattle, WA,
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Operated industrial cleaning equipment to quickly complete custodial tasks.
  • Checked and stocked inventory throughout facility to meet expected demands.
  • Maintained building interiors with routine deep cleaning of high-traffic areas.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
  • Stripped, sealed, finished and polished floors to maintain longevity and health.
  • Moved equipment and furniture to thoroughly clean space.
  • Notified building managers about needed repairs to maintain public safety.
  • Handled, labeled and stored various hazardous chemicals and solutions safely to prevent injuries.
  • Discarded cardboard boxes and trash in compactors and balers.
  • Followed company uniform, performance and security policies with every job.
  • Followed safety processes for all manual and electric cleaning equipment.
CNA, 01/2005 - 12/2006
Senior Lifestyle Corporation Chicago Heights, IL,
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Helped residents walk with or without self-help devices.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Assisted residents in preparing for activities and social programs.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Education and Training
High School Diploma: , Expected in 05/2006
-
COLUMBIA HIGH - WEST COLUMBIA,
GPA:
Status -
: Business, Expected in
-
PHOENIX UNIVERSITY - Houston, TX,
GPA:
Status -

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Resume Overview

School Attended

  • COLUMBIA HIGH
  • PHOENIX UNIVERSITY

Job Titles Held:

  • Delivery Driver and Sales Associate
  • Photo Technician
  • Custodian
  • CNA

Degrees

  • High School Diploma
  • Some College (No Degree)

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