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Delivery Driver Resume Example

Resume Score: 80%

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DELIVERY DRIVER
Professional Summary

Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.

Skills
  • Knowledge of state roads and highways
  • Map reading and navigation skills
  • Safe driver training
  • Heavy hauling
  • Order Picking and Processing
  • Logistics Knowledge
  • GPS and Route Planning
  • Vehicle Systems Expertise
  • Strong Math Aptitude
  • Safety and compliance
  • Fluent in Spanish and some knowledge on English.
  • Safety-conscious
  • Customer-oriented
Work History
Delivery Driver, 03/2020 to Current
Company Name – City, State
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Kept detailed records of sales, payments and completed or in-progress deliveries.
  • Fostered positive working relationships with customers by responding to questions and concerns.
  • Loaded truck and properly secured items to prevent damage.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
Food Delivery Driver, 11/2019 to Current
Company Name – City, State
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Secured food to prevent loss and maintain freshness during transport.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Stayed in constant communication with dispatching team to quickly respond to delivery updates.
  • Planned efficient routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Served customers promptly by efficiently collecting and delivering as many as possible orders per hour.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Maintained consistent on-time delivery record with 95% of all orders arriving ahead of schedule.
  • Reviewed routes and expected delivery time frames to determine order of deliveries.
  • Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.
Picker, 08/2019 to 10/2020
Company Name – City, State
  • Prepared orders accurately by processing requests, pulled materials from warehouse, packing boxes, and prepared shipments.
  • Quickly and properly wrapped and boxed items, maintaining uniformity to meet fulfillment targets.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment.
  • Inspected products before shipment and upon arrival to maintain best-in-class service quality and high standards of customer service.
  • Checked packing slips and other documentation to appropriately box items requested by clientele.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Quickly created and checked shipment labels.
  • Quickly replenished items taken from shelves.
  • Printed labels
  • Exceeded goals through effective task prioritization and great work ethic.
Service Advisor, 02/2009 to 08/2010
Company Name – City, State
  • Suggested add-on services that would be helpful to customers and improve bottom line.
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Provided onboarding and guidance to other sales representatives to meet sales goals while growing opportunities for business.
  • Applied highly effective selling skills while properly engaging and presenting solutions to customers.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Recorded actions taken, issues resolved and information to effectively manage customer accounts.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
  • Educated customers about billing, payment processing and support policies and procedures.
Education
Associate of Science: Human Resources Management, 06/2016
Universidad Nacional Experimental Simon Rodriguez - City
High School Diploma: 08/2006
Liceo Privado Libertador - City
Additional Information

Office knowledge

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Universidad Nacional Experimental Simon Rodriguez
  • Liceo Privado Libertador

Job Titles Held:

  • Delivery Driver
  • Food Delivery Driver
  • Picker
  • Service Advisor

Degrees

  • Associate of Science : Human Resources Management , 06/2016
    High School Diploma : 08/2006

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