Delivery Driver Resume Example
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DELIVERY DRIVER
Summary
I am a hard working Dad from NJ who is eager to succeed in a new career. I can offer not only a helping hand but a deep sense of dedication and knowledge. Whatever task I am given I will complete. Whatever order I am given I shall fulfill. Through my years of work I've always made sure I provided my best to each company. That has not stopped.
Skills
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Experience
05/2019 to 10/2019
Delivery DriverNicholas － Bozeman , MT
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
- Selected and adjusted routes to maximize vehicle fuel economy and decrease delivery times.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Contacted customers prior to delivery to coordinate delivery times.
- Operated delivery vehicles 4 days per week, averaging about 50 miles on road and 180+ customers served.
- Directed efficient product loading and checked load balance to prevent on-the-road incidents.
- Conducted vehicle inspections prior to and after every trip.
- Coordinated with Amazon to get delivery route information and changes.
- Loaded and unloaded van each day.
- Resolved customer complaints and adjusted orders.
06/2016 to 06/2019
Food ServerNewport Hospitality Group － Frederick , MD
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Collected empty plates and glasses to minimize bussing requirements between customers.
- Calculated charges, issued table checks and collected payments from customers.
- Inventoried food supplies to determine needs and replenish stations.
- Set up tables and counters to prepare dining and serving areas.
- Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
- Completed final preparations of dishes and quickly delivered items to customers.
- Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
- Placed dishes, utensils and beverages on food trays for delivery to rooms and confirmed that individuals received ordered meals.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Provided exceptional service to 50 customers per day at establishment.
- Reset tables between guests, including refilling condiments and wiping down all surfaces.
- Collaborated with host, bus person and cook to efficiently serve food and beverage options.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to Manager immediately.
- Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
11/2013 to 11/2015
LoaderNorsk Hydro Asa － Delhi , LA
- Loaded and unloaded materials by hand or with equipment such as hand truck and gloves to help team meet work demands.
- Corrected pallets of damaged or mislabeled products.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Handled all delegated tasks, including cart return and key making.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Used ladders and pallet jacks to load and unload merchandise weighing up to 70 pounds.
11/2013 to 11/2015
CashierSchwan's Company － Key Largo , FL
- Helped customers find specific products, answered questions and offered advice.
- Scanned customer purchases, supporting transactions to streamline sales process.
- Assisted with purchases, locating items and signing up for rewards programs.
- Processed returned items in accordance with store policy.
- Welcomed customers, offering assistance to help find necessary store items.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Resolved issues with cash registers, card scanners and printers.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Processed customer payments quickly and returned exact change and receipts.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Education and Training
Associate of Science: PsychologyPassaic County Community College － City, State
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Resume Strength
- Word choice
- Strong summary
Resume Overview
School Attended
- Passaic County Community College
Job Titles Held:
- Delivery Driver
- Food Server
- Loader
- Cashier
Degrees
- Associate of Science : Psychology
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