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Delivery Driver Resume Example

Resume Score: 80%

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DELIVERY DRIVER
Summary

I am a hard working Dad from NJ who is eager to succeed in a new career. I can offer not only a helping hand but a deep sense of dedication and knowledge. Whatever task I am given I will complete. Whatever order I am given I shall fulfill. Through my years of work I've always made sure I provided my best to each company. That has not stopped.

Skills
  • HAZMAT endorsement
  • Tractor-trailer driving
  • Excellent sense of direction
  • Cargo handling
  • Good time keeping
  • Excellent verbal and written communication
  • Computer skills
  • Organizational skills
  • Knowledge of websites platforms
  • Knowledge of excel, word, PowerPoint
  • Reliable
  • Able to take initiative and be a problem solver
  • Professional approach to assignment
  • Approachable
Experience
05/2019 to 10/2019
Delivery DriverAmazon - Elizabeth, NJ
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Selected and adjusted routes to maximize vehicle fuel economy and decrease delivery times.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Operated delivery vehicles 4 days per week, averaging about 50 miles on road and 180+ customers served.
  • Directed efficient product loading and checked load balance to prevent on-the-road incidents.
  • Conducted vehicle inspections prior to and after every trip.
  • Coordinated with Amazon to get delivery route information and changes.
  • Loaded and unloaded van each day.
  • Resolved customer complaints and adjusted orders.
06/2016 to 06/2019
Food ServerFriendlys - Hillsdale, NJ
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Collected empty plates and glasses to minimize bussing requirements between customers.
  • Calculated charges, issued table checks and collected payments from customers.
  • Inventoried food supplies to determine needs and replenish stations.
  • Set up tables and counters to prepare dining and serving areas.
  • Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
  • Placed dishes, utensils and beverages on food trays for delivery to rooms and confirmed that individuals received ordered meals.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Provided exceptional service to 50 customers per day at establishment.
  • Reset tables between guests, including refilling condiments and wiping down all surfaces.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to Manager immediately.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
11/2013 to 11/2015
LoaderLowes - Paterson , NJ
  • Loaded and unloaded materials by hand or with equipment such as hand truck and gloves to help team meet work demands.
  • Corrected pallets of damaged or mislabeled products.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Handled all delegated tasks, including cart return and key making.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Used ladders and pallet jacks to load and unload merchandise weighing up to 70 pounds.
11/2013 to 11/2015
CashierLowes - Paterson, NJ
  • Helped customers find specific products, answered questions and offered advice.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Processed returned items in accordance with store policy.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Resolved issues with cash registers, card scanners and printers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Processed customer payments quickly and returned exact change and receipts.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Education and Training
Associate of Science: PsychologyPassaic County Community College - Paterson, NJ

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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Amazon
  • Friendlys
  • Lowes

School Attended

  • Passaic County Community College

Job Titles Held:

  • Delivery Driver
  • Food Server
  • Loader
  • Cashier

Degrees

  • Associate of Science : Psychology

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