Delivery Driver Resume Example

DELIVERY DRIVER

Professional Summary

Focused and committed [Job Title] with [Number] years of delivering and promoting [Product or Service]. First-class team member with strong sales and delivery performance. Safe, cautious and observant at all times to avoid accidents or incidents. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Motivated [Job Title] specializing in operating dry-boxes, reefers, box trucks and semi tractor-trailer combinations. Current [Type] license with [Type] endorsement, as well as certifications in pallet jack and forklift operation.

Skills

Map reading and navigation skills
Safe driver training
Knowledge of state roads and highways
Heavy hauling
Logistics Knowledge
Customer-oriented

Route logs
Safety-conscious
Equipment monitoring
Fluent in [Language]
Safety and compliance

Work History

Delivery Driver01/2021 to CurrentCompany Name, City, State

Communicated customer complaints, requests and feedback to company management for swift resolution.
Completed on-time deliveries by choosing best and most efficient routes.
Verified over [Number] daily deliveries against shipping instructions before delivering to customers.
Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
Logged hours, mileage and order-related activities with company's app to maintain detailed records.
Secured food to prevent loss and maintain freshness during transport.
Collaborated with customer service teams and management to resolve order issues or customer complaints.
Drove as many as [Number] miles over [Timeframe] and consistently achieved high customer satisfaction ratings.
Served customers promptly by efficiently collecting and delivering as many as [Number] orders per hour.
Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
Partnered with multiple local restaurants to handle delivery needs across [Location].
Stayed in constant communication with dispatching team to quickly respond to delivery updates.
Kept delivery vehicle clean and neat to maintain company's professional reputation.
Planned efficient routes to deliver multiple orders per trip and achieve strong performance ratings.

Customer Service Representative01/2018 to 03/2020Company Name, City, State

Cultivated customer loyalty, promoted repeat customers and improved sales.
Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
Evaluated account and service histories to identify trends, using data to mitigate future issues.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Provided primary customer support to internal and external customers in fast-paced environment.
Suggested new procedure to persuade cancelling customers to stay with company, resulting in [Number]% decrease in cancellations.
Regularly exceeded daily sales and product add-on quotas.
Boosted sales revenue by skillfully promoting diverse [Product or Service] options.
Provided information to customers regarding charge accounts and loyalty program and helped to open and activate new accounts.
Offered advice and assistance to customers, paying attention to special needs or wants.
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Responded to customer requests for products, services and company information.
Communicated with vendors regarding back order availability, future inventory and special orders.

Instructor09/2016 to 10/2017Company Name, City, State

Implemented and optimized new curriculum and day-to-day instruction to align educational strategies with industry best practices.
Monitored student progress through test administration and adapted learning plans to optimize progress.
Defined and articulated learning outcomes, including measurements, performance metrics and changes to improve student learning.
Evaluated and revised lesson plans and course content to facilitate and moderate classroom discussions and student-centered learning.
Provided clear, informative lectures on [Area of expertise] to classes of [Number] students.
Initiated new learning methods, promoting total student comprehension while curbing learning time.
Educated students on [Area of study] and [Area of study] applying variety of instructional techniques, including hands-on curriculum.
Reviewed class and student records to look for areas in need of improvement and implement plans of action.
Assisted adults in professional development by creating and facilitating training on grammar and composition skills for business writing.
Wrote reading lists to optimize student experience and enhance understandings of [Area of study].
Administered exams and [Type] assignments to monitor student understanding and progress, implementing systems to fix blocks in comprehension or learning.
Earned positive feedback from parents regarding classroom instruction and student learning success.

Education

ADAMA SCIENCE AND TECHINOLOGY UNIVERSITY , CityAssociate of Science, Civil Engineering, 12/2016

Northern Virginia Community College, City, StateAssociate of Science, CLOUD COMPUTING , Expected in 12/2021

Certifications

Licensed [Job Title] - [Timeframe]
Certified [Job Title], [Company Name] - [Timeframe]

Resume Overview

School Attended

ADAMA SCIENCE AND TECHINOLOGY UNIVERSITY
Northern Virginia Community College

Job Titles Held:

Delivery Driver
Customer Service Representative
Instructor

Degrees

Associate of Science , Civil Engineering 12/2016
Associate of Science , CLOUD COMPUTING Expected in 12/2021

Resume Score: 80%

DISCLAIMER

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