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Delivery Driver Resume Example

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DELIVERY DRIVER
Professional Summary

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and Task and training in Skill. Motivated to learn, grow and excel in Industry.

Work History
Delivery Driver, 06/2019 to 06/2020Napolis Italian Restaurant - Nacogdoches, TX
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Fostered positive working relationships with customers by responding to questions and concerns.
  • Maintained accurate financial records by collecting and documenting timely and past-due customer payments.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Updated routes based on weather and road conditions in real time to decrease delivery times by Number%.
  • Loaded truck and properly secured items to prevent damage for over Number deliveries.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Followed all company policies and procedures during shift.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained clean and orderly appearance while on shift.
  • Handled customer concerns and issues effectively by Action.
  • Kept warehouse and associated outside areas neat and clean at all times.
  • Submitted receipts and money received from deliveries at end of each shift.
Barista Trainer, 09/2018 to 03/2019Nekter Juice Bar - The Woodlands, TX
  • Elevated customer loyalty by using strong Skill and Skill abilities to resolve customer problems.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Created over Number drinks in average shifts with consistently positive customer satisfaction scores.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas every Timeframe.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Accurately took Number to-go and special orders via phone daily.
  • Upsold Type and Type items with beverages, increasing store sales to $Amount within Timeframe.
  • Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
  • Memorized recipes for Number specialty coffee beverages and seasonal offerings.
  • Maintained Type equipment and performed minor repairs to keep coffee machines functioning properly.
  • Controlled line and crowd with quick, efficient service.
  • Engendered customer loyalty by remembering personal preferences and allergy information.
  • Memorized ingredients and recipes for Number specialty drinks.
  • Trained Number employees over Number months.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Complied with standards for merchandising, stocking and storing product.
  • Prioritized drink requests while managing interruptions.
  • Educated coworkers and customers about new products.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Logistics Coordinator, 04/2018 to 09/2018Nordstrom - The Woodlands, TX
  • Liaised between warehouse personnel and customer to facilitate account and operational needs.
  • Processed and entered all customer orders into database and provided proactive customer service for all accounts.
  • Reported customer feedback to management, including any signs of customer dissatisfaction.
  • Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
  • Maintained damaged goods records, backorder logs, and any applicable regulatory reporting.
  • Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
  • Maintained department procedures manual detailing processing requirements for each individual account.
  • Ensured accurate account invoicing through collaboration with accounting department.
  • Tracked orders and notified customers of status or potential delays.
  • Completed timely data entry of new orders, labeled containers and placed in accurate storage locations.
  • Produced weekly status reports detailing logistic operations and problems.
  • Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
Education
High School Diploma, 06/2017
The Woodlands High School - The Woodlands, TX
Master of Finance, Business Economics, Expected in 05/2021
Oklahoma State University - Stillwater, OK
Associate of Business Administration, Business Management, Expected in 12/2020
Angelina College - Lufkin, TX
Skills
  • Logistics Knowledge
  • Inventory Management Procedures
  • Operational Efficiency
  • Logistics
  • Shipping Documentation
  • Customer service skills
  • Equipment redistribution
  • Project organization
  • Customer service
  • Operational improvement
  • Communications
  • Smoothie Making
  • Product Displays
  • Point of Sale Knowledge
  • Ordering Procedures
  • Menu Memorization
  • Food Preparation and Safety
  • Exceptional Customer Service
  • Cleaning
  • Table Setting Knowledge
  • Excellent Memory
  • Employee training
  • Opening and closing duties
  • Food preparation
  • Cash Handling
  • Performance improvement
  • Order Picking and Processing
  • Familiarity with DOT Regulations
  • GPS and Route Planning
  • Map reading and navigation skills
  • Heavy hauling
  • Safe driver training
  • Knowledge of state roads and highways
  • Customer-oriented
  • Safety and compliance
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Resume Overview

Companies Worked For:

  • Napolis Italian Restaurant
  • Nekter Juice Bar
  • Nordstrom

School Attended

  • The Woodlands High School
  • Oklahoma State University
  • Angelina College

Job Titles Held:

  • Delivery Driver
  • Barista Trainer
  • Logistics Coordinator

Degrees

  • High School Diploma , 06/2017
    Master of Finance , Business Economics Expected in 05/2021
    Associate of Business Administration , Business Management Expected in 12/2020

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