Delivery Driver Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Hardworking Delivery Driver with 15 years of experience in warehouse shipping and receiving, including forklift operation, merchandise loading and maintaining on-time deliveries. Detail-oriented self-starter and team player familiar with DOT regulations and order verification processes. Accuracy-first approach to delivery.

  • Tractor-trailer driving
  • Excellent sense of direction
  • Cargo handling
  • Pallet jack and hand truck operation
Delivery Driver, 06/2020 to Current
EatstreetMelrose, WI,
  • Handled merchandise in accordance with product handling standards.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Completed daily pre-trip inspection checklist before first delivery.
  • Resolved customer complaints and adjusted orders.
  • Notified customers of delays, decreasing calls to support.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Processed payments by accepting cash, checks and credit card payments.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Answered customer questions regarding shipments.
  • Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
  • Conferred frequently with dispatch to meet delivery schedule targets and incorporate late adjustments.
  • Completed order forms and collected payments to keep customer accounts current.
Delivery Courier, 01/2020 to Current
AaronsSparks, NV,
  • Delivered items to customers and presented invoices for payments.
  • Answered customer questions regarding products and resolved issues with order accuracy and quality.
  • Inspected and monitored delivery vehicle and performed basic maintenance.
  • Created delivery routes based on destinations and timelines to maintain efficiency.
  • Communicated effectively with dispatch regarding delivery progress and route detours.
  • Greeted customers with pleasant demeanor, answered questions and responded to inquiries, effectively improving business relationships.
  • Immediately processed all customer payments by accepting cash, credit and debit cards and business checks.
  • Answered questions from customers regarding shipments and deliveries and provided updated estimated times of arrival.
  • Used strong time management skills to coordinate parcels for prompt delivery.
  • Developed understanding of most efficient routes to take for deliveries to avoid high traffic and construction areas.
  • Maintained accurate documentation for pickups and deliveries and handed in reports after each shift.
  • Communicated with all partners, including dispatchers, upper management and colleagues.
  • Alerted customers regarding weather-related delays to pickup or delivery.
  • Greeted customers with cordial attitude to promote establishment of lasting relationships.
Wildland Firefighter, 09/2016 to 01/2020
Viejas EnterprisesAlpine, CA,
  • Rescued fire victims and administered emergency medical aid.
  • Extinguished flames and embers to suppress fires using shovels and engine- or hand-driven water or chemical pumps.
  • Operated pumps connected to high-pressure hoses.
  • Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
  • Employed systematic search and rescue procedures and location and excavation devices to safely locate and evacuate victims.
  • Assessed nature and extent of fire, condition of buildings, danger to adjacent buildings and water supply status to determine crew or company requirements.
  • Checked all equipment, including hoses and breathing masks after fire calls to determine proper functionality.
  • Addressed emergency calls and fire alarms using job-specific equipment, including operating pumps, aerial ladders and auxiliary equipment.
  • Located victims trapped by fires, extricated and rendered first aid.
  • Responded directly to residential and business emergency situations to serve community.
  • Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
  • Set up and operated hydraulic, pneumatic, manual and power tools in emergency situations.
Dispatcher/Yard Manager, 02/2005 to 01/2016
FreightCo.City, STATE,
  • Planned and prioritized day-to-day shipments and billing in collaboration with warehouse and sales team.
  • Attended to incoming trucks and used forklifts to move pallets to staging areas.
  • Used equipment such as balers and pallet jacks in stockroom and on sales floor.
  • Complied with all standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
  • Met incoming trucks to unload product and used equipment such as forklifts and pallet jacks to transport boxes to storage areas.
  • Observed yard traffic to determine track availability to accommodate inbound and outbound traffic.
Education and Training
GED: , Expected in 06/1997
South High - Torrance, CA,
Associate of Arts: Psychology, Expected in
Santa Monica College - Santa Monica, CA

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Resume Strength

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Resume Overview

School Attended
  • South High
  • Santa Monica College
Job Titles Held:
  • Delivery Driver
  • Delivery Courier
  • Wildland Firefighter
  • Dispatcher/Yard Manager
  • GED
  • Associate of Arts