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Delivery Driver Resume Example

Resume Score: 80%

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DELIVERY DRIVER
Summary
Skills
  • Local Delivery
  • Time management skills
  • Goods Transport
  • Menu knowledge
  • Service prioritization
  • Relationship management
  • Liquor, wine and food service
  • Sales Techniques
  • Dining customer service
  • Safe food handling
  • Menu memorization
  • Effective customer upselling
  • Merchandise stocking
  • Store opening and closing
  • Equipment troubleshooting
  • Payment processing
  • Customer relations
  • Hard-working
  • Training and coaching
  • Cash management
  • Coin counting
  • Credit and cash transactions
  • Cash drawer balancing
  • Customer assistance
Experience
Company Name | City, StateDelivery Driver07/2020 - Current
  • Located and selected merchandise to verify against delivery sheet specifications.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Processed payments by accepting cash, checks and credit card payments.
  • Resolved customer complaints and adjusted orders.
Company Name | City, StateWaiter11/2018 - 03/2020
  • Calculated charges, issued table checks and collected payments from customers.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Upsold customers and optimized table-turns to outperform average sales
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Company Name | City, StateDelivery Driver/Restaurant Waiter10/2017 - 11/2018
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Processed payments by accepting cash, checks and credit card payments.
Company Name | City, StateCashier Team Lead04/2016 - 09/2017
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Helped customers find specific products, answered questions and offered product advice.
  • Greeted customers promptly and responded to questions.
  • Maintained work area in clean and neat manner.
  • Counted and balanced cashier drawers.
  • Resolved issues with cash registers, card scanners and printers.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Assisted with purchases, locating items and signing up for rewards programs.
Education and Training
Nassau Community College | City, StateSome College (No Degree) in Business Management
H Frank Carey High School | City, StateHigh School Diploma06/2018
Internship

Worked as a volunteer on a movie set directed

Internship

Worked as a volunteer on a movie set to help set up lighting for each scene, transport equipment and talent safely and efficiently, helped with day to day assistance and cleanups. 5 days a week 12/hours for 20 days in August of 2019.

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Resume Overview

School Attended

  • Nassau Community College
  • H Frank Carey High School

Job Titles Held:

  • Delivery Driver
  • Waiter
  • Delivery Driver/Restaurant Waiter
  • Cashier Team Lead

Degrees

  • Some College (No Degree) in Business Management
    High School Diploma

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