LiveCareer-Resume

delivery driver resume example with 11+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Hardworking Delivery Driver with 25 years of experience in warehouse shipping and receiving, including forklift operation, merchandise loading and maintaining on-time deliveries. Detail-oriented self-starter and team player familiar with DOT regulations and order verification processes. Accuracy-first approach to delivery. Courteous Delivery Driver and accomplished company ambassador builds lasting customer relationships. Supplies consistent and friendly services. Deadline-focused approach to completing deliveries on time. Dependable and service-focused Delivery Driver motivated to deliver consistent, prompt and courteous service. Reliable and energetic professional provides prompt, seamless access to supply. Veteran driver over more than 25 years delivers energetic approach to meeting expectations.

Skills
  • Route management
  • Tractor-trailer driving
  • Defensive driver training
  • Skilled forklift operator
  • Cargo handling
  • Excellent sense of direction
  • Pallet jack and hand truck operation
  • Retail Logistics
  • Local routes understanding
  • Responsible driver
  • Customer Service
  • Defensive Driving
  • Local Delivery
  • Courteous and polite demeanor
  • Dependable and reliable
Experience
Delivery Driver, 07/2017 - 11/2021
Nuco2 Inc. Grandview, MO,
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Handled merchandise in accordance with product handling standards.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Notified customers of delays to decrease calls to support.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Answered customer questions regarding shipments.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Processed payments by accepting cash, checks and credit card payments.
  • Located and selected merchandise to verify against delivery sheet specifications.
  • Directed product loading and checked load balance to prevent on-road incidents.
  • Positioned blocks and ties around items to secure cargo during transit.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Inspected vehicle prior to and after completing shifts, noting damage or issues in detailed logs.
  • Verified order details at distribution center and customer locations to prevent errors.
  • Delivered items to customers and presented invoices for payments.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Created delivery routes based on destinations and timelines to maintain efficiency.
  • Educated new employees at orientation meetings.
Delivery Driver, 12/2016 - 06/2017
Nuco2 Inc. Harrisburg, PA,
  • Monitored traffic conditions and applied defensive strategies to avoid accidents.
  • Achieved consistently high customer scores due to exceptional service.
  • Positioned lifting devices under or around loaded pallets and boxes to secure materials for transport.
  • Conducted cold calls to offer services to potential customers.
  • Collected donations and correctly secured load in order to uphold safety standards and reduce damage.
  • Checked vehicle after shift for damage.
  • Inspected vehicle before and after every trip to assess performance and maintenance requirements.
  • Demonstrated professional conduct with clients to deliver outstanding customer service.
  • Interacted with customers pleasantly to meet needs and drive satisfaction.
  • Loaded and unloaded merchandise efficiently to meet demanding route targets.
Delivery Driver, 06/2014 - 12/2016
Nuco2 Inc. Imperial, MO,

Supervised and assisted the loading of delivery truck. Delivery and pick-up of parcels in a fast pace work environment.

Security Guard, 08/2009 - 05/2014
Bmi Hospitality Management Bremerton, WA,
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Responded to and thoroughly investigated reported incidents to protect company assets.
  • Warned persons of rule infractions or violations and evicted violators from premises.
Licensing Specialist, Department Manager, 02/2001 - 12/2004
Contractor Licensing Service Inc. City, STATE,
  • Supervised 10 full-time and 3 part-time employees.
  • Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Balanced workloads to meet targets without overtaxing employees.
  • Employed process improvement initiatives within department.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Hired, trained and coached employees to deliver world-class customer service.
  • Enforced departmental policies, procedures and state and federal laws.
Education and Training
Certificate: Heating, Air Conditioning, And Refrigeration Installation And Repair, Expected in 04/1999
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Albuquerque Technical Vocational Institute - Albuquerque, NM,
GPA:
Status -
Certifications

New Mexico Private Investigation & Polygraph Board, Security Guard Registration Level 1 License, Santa Fe, NM. Nov. 2009

New Mexico Private Investigation & Polygraph Board, Security Guard Registration Level 2 & 3 License, Santa Fe, NM. July 2011

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Resume Overview

School Attended

  • Albuquerque Technical Vocational Institute

Job Titles Held:

  • Delivery Driver
  • Delivery Driver
  • Delivery Driver
  • Security Guard
  • Licensing Specialist, Department Manager

Degrees

  • Certificate

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