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Delivery Driver Resume Example

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DELIVERY DRIVER
Summary

Self motivated soon-to-graduate student seeking a position as a Deputy Sheriff for the Jefferson County Sheriff's Office. Possess current Police Academy certification, strong people and communication skills. Prepared to apply natural leadership and knowledge of criminal law to better protect and serve public.

Skills
  • Route management
  • Customer Service
  • Dependable and reliable
  • Local routes understanding
  • Exceptional written and verbal communication skills
  • Time management skills
  • Dispute mediation
  • Customer- and service-oriented
  • Team player mentality
  • Energetic self-starter
  • Listening and Observational skills
  • Criminal law knowledge
  • Defensive tactics
Experience
Delivery Driver, DoorDash, November 2020-CurrentWintersville , OH
  • Conferred frequently with dispatch to meet delivery schedule targets and incorporate late adjustments.
  • Completed daily pre-trip inspection checklist before first delivery.
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Resolved customer complaints and adjusted orders.
  • Notified customers of delays, decreasing calls to support.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Delivered rush merchandise on tight schedules to meet customer targets.
Sales Associate, Kroger, December 2017-October 2020Steubenville, OH
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Communicated effectively with members of public in often crowded and noisy environments.
  • Verified invoices against delivered merchandise to check shipment accuracy.
  • Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
  • Assisted customers based on currently available product, promotional and policy information.
  • Assisted customers by carrying packages and bags and securing purchases in vehicles.
Server, Zalenski Family Eatery & Pub, March 2017-September 2017Wintersville, OH
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking photo identification.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Greeted newly seated guests quickly and efficiently.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Education and Training
Associate of Applied ScienceCriminal Justice , , , Eastern Gateway Community College, , SteubenvilleOHExpected in May 2021
Police Academy Certification Eastern Gateway Community College, , SteubenvilleOHOctober 2020
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Resume Overview

Companies Worked For:

  • DoorDash
  • Kroger
  • Zalenski Family Eatery & Pub

School Attended

  • Eastern Gateway Community College

Job Titles Held:

  • Delivery Driver
  • Sales Associate
  • Server

Degrees

  • Associate of Applied Science
    Police Academy Certification

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