delivery associate resume example with 7 years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Experienced jack of all trades with over eight years of experience in the home improvement, automotive repair, and customer service industries. Excellent reputation for resolving problems and improving customer satisfaction. Quick to learn and excel in any position.
Skills
Advanced planning
Safety-conscious
Logging Paperwork
Strong Math Aptitude
Equipment operation
Customer Response
Sales expertise
Complaint resolution
Conflict Resolution
Telephone etiquette
Customer Relations
Excellent written and oral communication
Creative problem solving
Technical Support
Recordkeeping strengths
Maintenance Procedures
Installing Equipment
Troubleshooting and Diagnostics
Inventory organizing
Service Scheduling
Construction experience
Clean driving record
Work History
Delivery Associate, 04/2016 to 05/2021 Downeast Outfitters – Orem, UT,
Operated with safety and skill to avoid accidents and delays.
Delivered, loaded and unloaded and installed home appliances.
Applied mechanical skills to perform maintenance on equipment and appliances.
Educated customers on use, care and adjustments of appliances.
Completed on-time deliveries by choosing best and most efficient routes.
Completed rush deliveries on tight timetables to satisfy customer needs.
Adhered to all company guidelines and road regulations.
Operated equipment such as hand trucks, forklifts, reach lifts and order picker forklifts to efficiently load and unload vehicles, consistently maintaining tight timetables.
Offered every customer outstanding service, promoting high satisfaction and cementing loyalty.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Fostered positive working relationships with regular customers.
Communicated customer complaints, requests and feedback to company management for swift resolution.
Completed delivery paperwork and daily logs in full.
Loaded truck and properly secured items to prevent damage for deliveries.
Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Educated customers on use, care and adjustments of appliances.
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