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daycare provider resume example with 15+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Hardworking Customer Service Representative with 3 years of experience working with GrandPad's and a wide range of system software . Trained in project and time management with extensive knowledge of GPME, Rabbit, Partner Portal, Daily Connect Dashboard and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results. I am also an outgoing child caregiver with more than 10 years of experience caring for children while providing encouragement. Expert at guiding playtime, organization and teaching rules. Creative planner with gift for keeping children engaged long-term with fun activities.

Skills
  • Early childhood development
  • Meal planning and preparation
  • Scheduling
  • Meal Preparation
  • Complaint resolution
  • Sales expertise
  • Creative problem solving
  • Technical Support
  • Strategic sales knowledge
  • Relationship development
  • Multitasking
  • Activities planning
  • Group leadership
  • Bookkeeping
  • Inbound and Outbound Calling
  • Report preparation
  • International sales support
  • Professional telephone demeanor
  • Good listening skills
  • Organization
  • Understanding of Microsoft programs (word, excel, office, etc.)
Work History
08/2020 to Current
Daycare Provider Avera Health Lake Andes, SD,
  • Create and implement diverse educational strategies to boost development.
  • Prepare healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Observe play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Meet with parents about daily activities, positive developments and issues.
  • Maintain effective schedule balance between rest periods, active play and instruction.
  • Apply positive behavior management techniques to enhance social interactions and emotional development.
  • Enforce rules and manage behavior through developmentally appropriate discipline.
  • Maintain group discipline through positive reinforcement, behavior modeling and collaboration with parents.
  • Work with children individually and in groups to teach social, communicative and problem-solving skills.
  • Help children develop motor skills in preparation for preschool and kindergarten.
07/2017 to 07/2020
Daily Connect Specialist Avera Health Milbank, SD,
  • Used company troubleshooting softwear to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
  • Recommended GrandPad's to customers, thoroughly explaining details.
  • Entered customer interaction details in GPME to track requests, document problems and record solutions offered.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Educated customers on promotions to enhance sales.
  • Answered constant flow of customer calls as well as live chats with up to 4 chats in queue per minute.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Evaluated daily tracking of customers steps, sleep, and daily responses.
  • Used Rabbit to mirror customers tablets to help troubleshoot issues
11/2006 to 08/2016
Daycare Provider Self Employed City, STATE,
  • Created and implemented diverse educational strategies to boost development.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Met with parents about daily activities, positive developments and issues.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
  • Worked with children individually and in groups to teach social, communicative and problem-solving skills.
  • Offered top-notch care to 8+ children at once, ranging in age from 0 to 12.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
Education
Expected in 05/2008 to to
High School Diploma:
Crestwood High School - Cresco, IA
GPA:

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Resume Overview

School Attended

  • Crestwood High School

Job Titles Held:

  • Daycare Provider
  • Daily Connect Specialist
  • Daycare Provider

Degrees

  • High School Diploma

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