LiveCareer-Resume

daycare provider resume example with 8 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Seeking an Administrative and/or a Management Position where I can utilize my experience and skills to obtain professional and personal satisfaction, as well as advancement into the corporate environment.
Skills
  • Microsoft Office
  • Payroll
  • Personnel supervising
  • Cold calling
  • Managing multiple client accounts
  • Building client portfolio
  • Account Management, Team Player
  • Accounts payable
  • Administrative Assistant
  • Advertising
  • Scheduling appointments
  • Child Care
  • Cold calling
  • Clientele
  • Client
  • Clients
  • Staff Training
  • Equity
  • Funds
  • Human Resource
  • Inside Sales
  • Team Building
  • Team Leadership
  • Managing
  • Microsoft Office
  • Office
  • Office Manager
  • Organizational Skills
  • Outside Sales
  • Payroll
  • Personnel
  • Public Relations
  • QuickBooks
  • Sales
  • Sales Support
  • Staffing
  • Supervising
  • Supervision
  • Taxes
  • Teacher
Education and Training
Crowder College Neosho, MO Expected in Diploma : - GPA :
Diamond High School , MO Expected in Diploma : - GPA :
Certifications
  • Microsoft office (10+ years)
  • Sales Support (10+ years)
  • Management (10+ years)
  • Sales (10+ years)
  • Office Manager (10+ years)
  • Staff Training (10+ years)
  • Staffing (10+ years)
  • Human Resource (10+ years)
  • Administrative Assistant (10+ years)
  • Organizational Skills (10+ years)
  • Public Relations (10+ years)
  • Team Player (10+ years)
  • Team Leadership (10+ years)
  • Team Building (10+ years)
  • Account Management (10+ years)
  • Payroll (10+ years)
  • Child Care (10+ years)
  • Day Care (10+ years)
  • Teacher Assistant (5 years)
  • Childcare Provider (10+ years)
  • Outside Sales
  • QuickBooks
  • Inside Sales
  • Personal Assistant Experience
  • Experience
    Avera Health - Daycare Provider
    Flandreau, SD, 08/2015 - 12/2020
    • Local in home.
    • Discussed new developments, misbehavior and concerns with parents or guardians.
    • Secured indoor and outdoor premises to protect children under care.
    • Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
    • Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
    • Improved group and individual behavior with positive management strategies.
    • Organized and planned age-appropriate lessons involving reading, crafts, [Type] and [Type].
    • Cared for up to [Number] children ranging in age from [Number] to [Number].
    • Enforced rules to teach manners and maintain safe environment.
    • Led children in tidying up, handwashing and [Task] to teach responsibility.
    • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
    • Balanced schedules to provide optimal rest, play and educational periods.
    • Provided exceptional care to groups of up to [Number] children between ages [Number] and [Number].
    • Implemented and oversaw activities centered on promoting learning and imaginative play.
    • Assisted children in development of social, communication and problem-solving skills.
    • Communicated with parents or guardians about daily activities, behaviors and upcoming events.
    • Encouraged positive behaviors, including patience with teachers and fellow kids.
    • Used techniques such as positive reinforcement and behavior modeling with instill discipline in children.
    • Assisted children in developing fine motor skills in preparation of preschool and kindergarten.
    • Kept children safe and secure at all times.
    • Cleaned up spills promptly and conducted thorough sanitizing every [Timeframe] to control infections.
    • Engaged groups of culturally diverse children in creative, safe and focused setting.
    • Incorporated music and art activities to encourage creativity and expression.
    • Taught children how to complete basic crafts such as paintings, drawings and decorations.
    • Provided nurturing and appropriate environment for children ranging in age from [Age] to [Age].
    • Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
    Cooper Pest Solutions - Branch Manager
    Saint Louis Park, MN, 03/2013 - 06/2015
    • See Resume Accomplishments See Resume.
    Tata Consultancy Services - Customer Service Agent
    Memphis, TN, 01/2020 - Current
    • Evaluated customer account information to assess current issues and determine potential solutions.
    • Responded to customer requests for unavailable products and suggested other suitable options.
    • Educated clients on how to navigate company systems and work within established frameworks to obtain desired services.
    • Managed high-volume of inbound and outbound customer calls.
    • Investigated and solved routine, complex and long-standing customer issues each day.
    • Assisted [Number]+ callers per week in fast-paced environment.
    • Utilized active listening and communication skills to address customer inquiries and escalate issues to supervisor.
    • Resolved common and complex issues by determining need of customer and immediately offering favorable solutions, increasing customer satisfaction scores from [Number]% to [Number]%.
    • Consulted with customers regarding [Product or Service] needs, addressing [Type] concerns.
    • Shared detailed information regarding [Product or Service] options to help customers make decisions.
    • Reviewed files, records and other obtained documents to respond to customer requests.
    • Took over [Number] inbound calls per day attentively listening to customers' questions and concerns and increasing customer base [Number]%.
    • Asked probing questions to determine service needs and accurately input information into electronic systems.
    • Documented conversations with customers to track requests, problems and solutions.
    • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
    • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
    • Processed customer account changes.
    • Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction.
    • Upsold services and products to [Number] customers daily, exceeding sales goals [Number]% per [Timeframe].
    Activities and Honors
    Willing to relocate to: Joplin
    Additional Information
    • Willing to relocate to: Joplin, , MO , Authorized to work in the US for any employer

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    Resume Overview

    School Attended

    • Crowder College
    • Diamond High School

    Job Titles Held:

    • Daycare Provider
    • Branch Manager
    • Customer Service Agent

    Degrees

    • Diploma
    • Diploma

    By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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