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daycare director resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Diligent Childcare Director with 13 years of experience directing enrichment activities, curriculum and caring for children in licensed childcare facility. Oversees staff and operations to meet California licensing standards and contract requirements resulting in successful inspections and monitoring reviews. Cultivates safe and nurturing environment for children while maintaining profitability and business growth. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills
  • Good listening skills
  • Microsoft Office
  • Teamwork
  • Responsible
  • Interpersonal Communication
  • Customer service
  • Computer skills
  • Leadership
  • Multitasking abilities
  • Adaptability
  • Good telephone etiquette
Education
Panama Canal College Panama City Panama, Expected in 04/1991 Associate of Arts : Business Administration - GPA :
Certifications
  • Certified CPR and First Aid Instructor , American Red Cross and American Heart Association - for over 10 years
Work History
Community Care Of Rutherford County - Daycare Director
Mount View Estates, TN, 09/2013 - Current
  • Recruited, selected and retained quality administrators, teachers and support staff.
  • Organized and engaged in recreational activities such as games and puzzles.
  • Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
  • Recruited, selected and retained high-quality staff to reduce turnover and foster stability.
  • Identified signs of potential emotional or developmental concerns in children and brought to parent or guardian attention.
  • Communicated with owners, board members and support team concerning personnel matters.
  • Brought center into full compliance with licensing and safety regulations for fire and disaster preparedness, Department of Public Health codes and USDA nutritional guidelines.
Pacific Office Automation - Dispatcher
Medford, OR, 02/2007 - 08/2013
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Processed orders, ran bulk pick sheets, processed and printed invoices and created daily shipping logs.
  • Evaluated and adjusted over 100 routes based on daily needs, available workers, traffic hazards and weather conditions.
  • Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures and goals.
  • Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Directed dispatching, routing and tracking of 10 fleet vehicles.
Ascend Learning - International Sales Executive
Green Bay, WI, 03/2000 - 01/2007
  • Collaborated with Regional Sales Managers to make strategic sales decisions.
  • Developed relationships with clients and potential clients to improve business growth.
  • Negotiated with [Job title]s from [Type] companies to achieve advantageous deals for company.
  • Documented transactions and managed high-value accounts using Microsoft excel.
  • Traveled from Panama to Caribbean to reach customers in international markets.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Devised sales strategies to increase points of distribution, shelf space, product positioning, consumer awareness, trial, conversion and user acquisition.
Endeavour Air - Flight Attendant
Hebron, KY, 03/1992 - 02/2000
  • Answered passengers' questions and provided solutions to issues arising during flights.
  • Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
  • Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
  • Ensure safety and comfort of customers onboard aircraft.
  • Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
  • Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
  • Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers.
  • Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements.
Languages
Spanish :
Full Professional
Negotiated :
English :
Full Professional
Negotiated :

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Resume Overview

School Attended

  • Panama Canal College

Job Titles Held:

  • Daycare Director
  • Dispatcher
  • International Sales Executive
  • Flight Attendant

Degrees

  • Associate of Arts

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