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daycare director resume example with 3+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach.

Skills
  • Team building
  • Supervision & leadership
  • Organizational skills
  • Problem resolution
  • Multitasking
  • Computer skills
  • Good work ethic
  • People skills
  • Customer service
  • Friendly, positive attitude
  • Communication
  • Relationship building
  • Reliable & trustworthy
  • Decision-making
  • Active listening
  • Store operations oversight
  • Employee supervision and motivation
  • Program implementation
  • Accurate cash handling
  • Operational budgeting
  • Retail inventory management
  • Employee training
  • Customer retention
  • Recruiting and hiring
  • Compensation/benefits administration
  • Profit and loss accountability
  • Schedule management
  • Financial administration
  • Policy/program development
Experience
09/2022 to Current Daycare Director Community Care Of Rutherford County | Mount View Estates, TN,
  • Communicated with parents and fostered strong professional relationships.
  • Monitored compliance with state, federal and company regulations, standards and requirements.
  • Hired, mentored and monitored qualified childcare staff.
  • Inspected facility and activities to monitor safety, sanitation and procedures.
  • Oversaw daily activities and programs to educate and socialize participants.
  • Created and updated records to document employee and participant information.
  • Managed school's social media accounts to promote positive image to area families.
  • Launched marketing campaigns and events to attract community members and increase enrollment.
  • Developed multilingual and multicultural staff and curriculum to serve families from diverse backgrounds.
  • Established and enforced modern educational standards to support student needs.
  • Determined allocations of funds for staff, equipment and authorized purchases.
  • Worked with parents and staff to improve student behavioral and learning issues with proactive approaches.
  • Monitored student progress and assisted students and teachers with resolving problems.
  • Maintained current knowledge of applicable codes and required procedures to optimize learning environments.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
03/2022 to 09/2022 Front End Operations Manager Giant Eagle, Inc. | Bainbridge, OH,
  • Tackled issues swiftly, improving customer satisfaction ratings
  • Proactively identified and solved complex problems that impacted operations management
  • Managed customer complaints and rectified issues to complete satisfaction
  • Delivered consistent training and close mentoring support to front end employees in operations and customer service strategies
  • Emphasized customer service excellence through ongoing training of front-line team members to improve customer service ratings
  • Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods
  • Delegated work to 200+ employees based on shift requirements, individual strengths and unique training.
07/2021 to 02/2022 Daycare Owner Giant Eagle, Inc. | Frederick, MD,
  • Ran successful at-home daycare operation serving 8 children, teaching basic skills, including feeding, dressing and manners
  • Prepared meals, snacks and refreshments for children according to dietary needs and restrictions
  • Organized and planned age-appropriate reading, crafts and music lessons
  • Balanced schedules to promote optimal rest, play and educational periods
  • Communicated with parents about daily activities and any concerning behaviors
  • Observed and monitored children to identify developmental strengths and
  • Summary
  • Skills
  • Experience target enrichment activities
  • Recorded child behavior, food and medication information for supervisors
  • Maintained organized and clean classroom and play areas
  • Established and maintained safe, supportive and welcoming environments for children of all backgrounds
  • Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities
  • Implemented and oversaw activities centered on promoting learning and imaginative play
  • Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
01/2019 to 07/2021 Store Manager FedEx Office | City, STATE,
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits
  • Managed inventory tracking and physical inventory counts to minimize loss
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day
  • Strengthened work flow productivity by hiring, managing and developing top talent
  • Answered product questions with up-to-date knowledge of sales and promotions
  • Monitored employee performance and identified performance gaps for corrective action
  • Updated and maintained store signage and displays
  • Established store tactics and strategies to achieve operational performance and sales goals
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving
  • Trained and mentored associates to teach daily tasks and procedures
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
Education and Training
Expected in 12/2022 MBA | Business Administration MidAmerica Nazarene University, Olathe, KS GPA:
Expected in 03/2020 Bachelor of Arts | Organizational Leadership MidAmerica Nazarene University, Olathe, KS GPA:
GPA: 7

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Resume Overview

School Attended

  • MidAmerica Nazarene University
  • MidAmerica Nazarene University

Job Titles Held:

  • Daycare Director
  • Front End Operations Manager
  • Daycare Owner
  • Store Manager

Degrees

  • MBA
  • Bachelor of Arts

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