Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

To obtain long terms employment with a well established organization where I may fully utilize my skills and abilities.

Motivated and results-driven Analyst with a proven track record in data analytics and process mapping. Proven ability to identify business needs and develop valuable solutions to drive accuracy and process efficiency. Seeking an opportunity to drive business effectiveness through making recommendations based on data findings.


    MS Office (access, excel, word, PowerPoint, outlook) SQL, Relational DBMS Computer and Internet literate; typing abilities


  • Excellent problem-solving abilities
Work History
Data Quality Assurance Specialist, 03/2014 to 02/2016
KrogerFairborn, OH,
  • Review data loaded into the database for accuracy. Recommend maintenance enhancements to data acquisition processes to improve accuracy of data and data integrity. Make recommendations to operational support for enhancements to systems of record to improve accuracy of operational data. Review referential integrity of data and review historical integrity of data contain in database.
  • Coordinated with systems partners to finalize designs and confirm requirements.
  • Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.
  • Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.
  • Designed strategic plan for component development practices to support future projects.
  • Designed Sharepoint masterpage and page layouts, serving as company's main Sharepoint support for all technical complications.
  • Consistently met deadlines and requirements for all production work orders.
  • Managed creative projects from concept to completion while managing outside vendors.
  • Recommended network security standards to management.
  • Advocated for end-users to perform testing and problem analysis for server, desktop and IT infrastructure work.
  • Established compatibility with third party software products by developing program for modification and integration.
Senior Benefeds Customer Care Consultant, 06/2011 to 03/2014
Long Term Care PartnersCity, STATE,
  • Responsible for responding to a variety of in-bound telephone calls Postal inquiries and enrollment requests for the Federal benefits programs Make outbound calls to existing customers to obtain, verify, and/or update customers' demographic, eligibility, enrollment, and billing/payroll information Assist federal employees with their billing inquires, discrepancies, premium deductions following federal payroll schedules.
Certified Long Term Care Consultant, 02/2010 to 06/2011
  • Consult with Federal Employees about Long Term Care Insurance Plans Very strong time management and multitask ability.
Dairy Clerk, 09/2002 to 04/2010
Demoulas Market BasketCity, STATE,
  • Maintain activities and services of the dairy department.
  • Manage time effectively and provide service on schedule.
  • Quick decision making skills.
  • Learning and getting familiar with new products.
  • Working with vendors for clientele.
  • Keeping track of all inventory.
  • Making orders of all products for the department.
  • Assisting customers with anything they need.
  • Marketing for the department.
Associate of Science: Computer Science, Expected in
New Hampshire Technical Institute - Concord, NH
Bachelor of Science: Business Administration, Expected in
Plymouth State University - Plymouth, NH
Business Administration

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Resume Overview

School Attended

  • New Hampshire Technical Institute
  • Plymouth State University

Job Titles Held:

  • Data Quality Assurance Specialist
  • Senior Benefeds Customer Care Consultant
  • Certified Long Term Care Consultant
  • Dairy Clerk


  • Associate of Science
  • Bachelor of Science

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