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Data Quality Assurance Specialist Resume Example

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DATA QUALITY ASSURANCE SPECIALIST
Professional Summary

To obtain long terms employment with a well established organization where I may fully utilize my skills and abilities.

Motivated and results-driven Analyst with a proven track record in data analytics and process mapping. Proven ability to identify business needs and develop valuable solutions to drive accuracy and process efficiency. Seeking an opportunity to drive business effectiveness through making recommendations based on data findings.

Skills

    MS Office (access, excel, word, PowerPoint, outlook) SQL, Relational DBMS Computer and Internet literate; typing abilities

  • Excellent problem-solving abilities
Work History
04/2014 to 03/2016
Data Quality Assurance SpecialistLong Term Care Partners – Portsmouth, NH
  • Review data loaded into the database for accuracy. Recommend maintenance enhancements to data acquisition processes to improve accuracy of data and data integrity. Make recommendations to operational support for enhancements to systems of record to improve accuracy of operational data. Review referential integrity of data and review historical integrity of data contain in database.
  • Coordinated with systems partners to finalize designs and confirm requirements.
  • Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.
  • Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.
  • Designed strategic plan for component development practices to support future projects.
  • Designed Sharepoint masterpage and page layouts, serving as company's main Sharepoint support for all technical complications.
  • Consistently met deadlines and requirements for all production work orders.
  • Managed creative projects from concept to completion while managing outside vendors.
  • Recommended network security standards to management.
  • Advocated for end-users to perform testing and problem analysis for server, desktop and IT infrastructure work.
  • Established compatibility with third party software products by developing program for modification and integration.
07/2011 to 04/2014
Senior Benefeds Customer Care ConsultantLong Term Care Partners – Portsmouth, NH
  • Responsible for responding to a variety of in-bound telephone calls Postal inquiries and enrollment requests for the Federal benefits programs Make outbound calls to existing customers to obtain, verify, and/or update customers' demographic, eligibility, enrollment, and billing/payroll information Assist federal employees with their billing inquires, discrepancies, premium deductions following federal payroll schedules.
03/2010 to 07/2011
Certified Long Term Care ConsultantCLTC
  • Consult with Federal Employees about Long Term Care Insurance Plans Very strong time management and multitask ability.
10/2002 to 05/2010
Dairy ClerkDemoulas Market Basket – Portsmouth, NH
  • Maintain activities and services of the dairy department.
  • Manage time effectively and provide service on schedule.
  • Quick decision making skills.
  • Learning and getting familiar with new products.
  • Working with vendors for clientele.
  • Keeping track of all inventory.
  • Making orders of all products for the department.
  • Assisting customers with anything they need.
  • Marketing for the department.
Education
Associate of Science: Computer ScienceNew Hampshire Technical Institute - Concord, NH
Bachelor of Science: Business AdministrationPlymouth State University - Plymouth, NH
Business Administration
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Resume Overview

Companies Worked For:

  • Long Term Care Partners
  • CLTC
  • Demoulas Market Basket

School Attended

  • New Hampshire Technical Institute
  • Plymouth State University

Job Titles Held:

  • Data Quality Assurance Specialist
  • Senior Benefeds Customer Care Consultant
  • Certified Long Term Care Consultant
  • Dairy Clerk

Degrees

  • Associate of Science : Computer Science
    Bachelor of Science : Business Administration

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