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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Education and Training
Associate of Science: Nursing Awarded, Expected in May 2014
Mattia College - Miami, Florida
GPA:
Nursing Awarded
Associate of Arts: , Expected in 2010
Miami Dade College - Miami, Florida
GPA:
Certified Medical Biller and Coder BLS (CPR/AED) ACLS PALS OSHA HIV/AIDS Infection Control and Barrier Precautions Biomedical Hazards Crisis Prevention Intervention Certified Medical Errors Prevention Alzheimer's and Dementia Domestic Violence HIPPA General Clinical Research Training SOP Reading Good Clinical Practices (GCP) Informed Consent Process Good Documentation Practices (GDP): , Expected in
- ,
GPA:
Skill Highlights
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Professional Experience
Data Entry Associate, Quality Control, Research Clinical Coordinator, 12/2014 to Present
Abercrombie & Fitch Co.Elizabeth, NJ,
  • Work with computerized patient records and clinical trial data to ensure it is precisely sorted and recorded.
  • Inputting data, answer Data Management queries, transcribe and code information according to specifications.
  • Retrieve the information for the research team to assess for completeness, accuracy and errors.
  • Perform data integrity checks and follow up with any discrepancies as appropriate.
  • Maintain organization and tracking of all information and data.
  • Performs quality assurance review of subject sources following study protocol.
  • Ensures the content, format, and professional appearance of the source documents charts are of the highest quality and in compliance with company standards and Sponsor's request.
  • Ensures the provider credentials and signature are adhered to the final report and are in proper documentation standard.
  • Identifies any inconsistencies within the report and contacts the clinical staff to obtain clarification, modification or correction as needed.
  • Participate in various educational and or training activities as required.
  • Submitting regulatory documents to IRB and Sponsor.
  • Attending investigator meeting(s) and study initiation meetings.
  • Preparing for study initiation.
  • Recruiting subjects.
  • Screening and scheduling subjects.
  • Getting voluntary subject consent.
  • Teaching subjects about protocol expectations.
  • Performing study/protocol procedures in a detailed, accurate manner.
  • Maintaining study files.
  • Tracking subjects, avoiding lost-to-follow-up.
  • Documenting an adverse event's.
  • Processing and shipping lab work.
  • Maintaining communication and correspondence (by telephone, email, fax, etc.) with subjects, sponsor, monitor and other site study personnel.
  • Helping study monitors with CRA corrections.
  • Preparing for study closure and archiving.
Front Desk Coordinator, 12/2011 to 12/2012
Miami Vascular Surgery/South Miami Baptist HospitalCity, STATE,
  • Oversaw front-office operations, and provided impeccable customer service.
  • Handled patient scheduling, insurance verification, medical billing and coding.
  • Clearly communicated medical concepts to patients and verified their understanding.
  • Communicated patient rights and confidentiality / HIPAA regulations.
Behavioral Health Department Secretary, 01/2011 to 12/2011
Kendall Regional Medical Center/HCACity, STATE,
  • Oversaw front-office operations and provided impeccable customer service.
  • Handled patient scheduling, patient orders and next-level of care arrangements.
  • Answered department telephone, responded to inquiries, directed calls or took messages.
PBX Hospital Communications Operator, 05/2009 to 01/2011
Kendall Regional Medical Center/HCACity, STATE,
  • Answered multi-line telephone system, screened and directed calls as appropriate.
  • Responded to inquiries and provided excellent customer service to callers.
  • Consistently represented the hospital in a courteous and professional manner.
Health Service Administrative Assistant, 03/2008 to 05/2009
Oxy Care Of Miami IncCity, STATE,
  • Managed all aspects of day-to-day operations of medical supply business Created delivery orders for busy office averaging 40 appointments weekly Conducted accounts payable/receivable, invoicing, insurance billing, and budgeting Handled complaints and concerns with confidence and reassurance Hired and trained office staff, as needed Performed secretarial duties; re-typed, edited and maintained organization's policies.
Languages

Bilingual: fluent in Spanish and English

Skills
accounts payable, billing, budgeting, charts, Clinical Research, Strong communication skills, interpersonal skills, content, CPR, excellent customer service, customer service, Data Management, delivery, Documentation, email, English, fax, front-office, GCP, HIPAA regulations, Infection Control, insurance, invoicing, medical billing, medical terminology, meetings, office, monitors, multi-line telephone, next, personnel, policies, coding, quality, quality assurance, Reading, Recruiting, regulatory documents, research, scheduling, secretarial, Self-motivated, shipping, SOP, fluent in Spanish, Teaching, telephone

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Resume Overview

School Attended

  • Mattia College
  • Miami Dade College

Job Titles Held:

  • Data Entry Associate, Quality Control, Research Clinical Coordinator
  • Front Desk Coordinator
  • Behavioral Health Department Secretary
  • PBX Hospital Communications Operator
  • Health Service Administrative Assistant

Degrees

  • Associate of Science
  • Associate of Arts
  • Certified Medical Biller and Coder BLS (CPR/AED) ACLS PALS OSHA HIV/AIDS Infection Control and Barrier Precautions Biomedical Hazards Crisis Prevention Intervention Certified Medical Errors Prevention Alzheimer's and Dementia Domestic Violence HIPPA General Clinical Research Training SOP Reading Good Clinical Practices (GCP) Informed Consent Process Good Documentation Practices (GDP)

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