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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Ambitious and results-driven Information Technology professional with eleven years experience providing results-oriented leadership. Project management specialist effective at developing and implementing operational processes and systems. An individual who quickly grasps business priorities to identify optimal IT solutions. Professional who provides critical thinking, business analysis and project development. Consultant who works to enhance efficiency and collaboration between technical staff and program managers providing end-to-end solutions to customers.

Skills
  • Information Security
  • Data Analysis
  • Project Management
  • SDLC
  • Agile Development
  • Risk Assessment & Mitigation
  • Government Contracts & Funding
  • Process Improvement
  • Cost Engineering & Estimating
  • Technology Evaluation
  • Time Management
  • Leadership
  • Problem-solving
  • Critical Thinking
  • Adaptability
  • Effective Communication
Education
West Virginia University Morgantown, WV, Expected in 2010 Bachelor of Arts : Psychology - GPA :
Work History
Scientific Games - Cybersecurity Officer/IT Manager
Bismarck, ND, 07/2018 - Current
  • Information Security: Develop and implement comprehensive reports, assessments, and procedures for network security while educating colleagues about information security and software applications.
  • Core Application Security Administration: Monitoring network usage and controls to ensure compliance with security policies; IT helpdesk for user technical support issues and troubleshooting; Patch management and compliance; Data storage and virtualization from cloud.
  • Risk Mitigation and Risk Assessment: Develop security strategies that integrate technology, policies, procedures, and training to mitigate information security and financial institution risk; Address complexity and concepts of technology risk management to include external dependencies, third party management, incident response, and resilience; Assess evolving cyber threats and threat intelligence.
  • Threat Monitoring: Develop and implement strategic security awareness plans by reviewing cyber intelligence reports for data breaches, fraudulent activity, scam advisories, phishing campaigns, and physical security events.
  • Vendor Management: Work with vendors to implement, upgrade, and maintain hardware and software.
  • Training: Implement security awareness training for employees and board members; Develop quarterly phishing activities to increase staff awareness of persistent threats associated with email/spam, safe web browsing, link manipulation, malicious attachments, spear phishing, SMS phishing, malware, ransomware, and social engineering.
  • Physical Security: Implement Business Continuity plan, Business Impact Analysis, and Incident Response plan; New hire procedure and policy training.
KeyLogic Systems, Inc - Business Analyst
City, STATE, 05/2010 - 09/2017
  • Contractor to Department of Energy (DOE) - National Energy Technology Laboratory (NETL).
  • Directed, monitored and supported Department of Energy (DOE) solicitations by awarding projects with over $250 million dollars in government funding, including Funding Opportunity Announcements, Recovery Act Field Projects, and Smart Grid Investment Grants.
  • Directed and facilitated DOE Peer Reviews and Funding Opportunity Announcement Consensus meetings with DOE directors and project managers, industry field experts, federal and local government officials, and vendor contractors in various assigned locations throughout North America.
  • Managed and monitored Department of Energy proposals and projects awarded through Funding Opportunity Announcements in offices of "Energy Efficiency and Renewable Energy" and "Electricity Delivery and Energy Reliability".
  • Developed 21 Best Practice Guides and Standard Operating Procedures for reoccurring tasks and deliverables for use in Department of Energy's Project Management Center.
  • Developed software tools and macros to reduce contractual cost by 7.5% while increasing product efficiency.
  • Performed cost engineering/estimating to identify savings opportunities and potential product enhancements driving KeyLogic to Capability Maturity Model Integration (CMMI), Level 3.
  • Conducted knowledge sharing sessions per fiscal year to capture “Lessons Learned” and streamlined the product improvement process through best practice manuals and standard operating procedures. Developed process activities to rectify operational inefficiencies.
  • Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending cost/time efficient changes.
  • Conducted interviews and evaluations with key business users to collect information on business processes and user requirements.
  • Assisted in developing 2015 Solid State Lighting Multi-Year Program Plan and 2015 Solid State Lighting Manufacturing R&D Roadmap for Light Emitting Diode (LED) and Organic Light Emitting Diode (OLED) technologies.

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Resume Overview

School Attended

  • West Virginia University

Job Titles Held:

  • Cybersecurity Officer/IT Manager
  • Business Analyst

Degrees

  • Bachelor of Arts

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