Customs Clearance Manager resume example with 15+ years of experience
Jessica Claire
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Professional Summary
Motivated individual focused on increasing efficiency while reducing costs. Resourceful and forward-thinking with hard-working and dedicated mindset.
Skills
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Work History
CUSTOMS CLEARANCE MANAGER , 06/2005 - 07/2008
Live Nation Entertainment Inc – Charlotte, NC,
Live Nation Entertainment Inc – Charlotte, NC,
- Gathered, logged and monitored all shipping data.
- Translated business needs and priorities into actionable logistics strategies.
- Determined the most cost-effective procedures and routes for shipments.
- Monitored work assignments for 9 employees.
- Communicated with shipping lines, dispatchers, warehouses and customers regarding incoming and outgoing shipments.
- Helped customers in knowledge of Incoterms, harmonize Tariff schedule, customs regulations, and other relevant government requirements/regulations.
- Prioritized order security, accuracy and on-time pickup and delivery.
- Received all imported goods after processing the customs clearance and delivered at customer's door.
- Conducted research on logistics operations, including literature reviews, interviews and site visits.
AIR AND OCEAN OPERATIONS EXECUTIVE , 09/2008 - 07/2011
Catholic Charities – Saint Petersburg, FL,
Catholic Charities – Saint Petersburg, FL,
- Customer Service
- Supply Chain
- Inventory Control
- Carrier Schedule Changes
- Necessary Customs Documents
- Air Transportation
- Liaise with governmental authorities such as the TSA / FMC to ensure compliance with statutory requirements regarding movement of Cargo
- Met with an average of 3 clients per week consistently, resulting in a 95% client retention rate.
- Monitored market activity and quoted pricing to maintain healthy profit margins.
- Negotiated prices, terms of sale and service agreements.
- Checked air cargo against documentation to identify and resolve any discrepancies.
- Led warehouse improvement initiatives to advance operational efficiency.
OPERATIONS SUPERVISOR , 06/2011 - 06/2013
FLORIDA TRADE CONSOLIDATORS INC. – City, STATE,
FLORIDA TRADE CONSOLIDATORS INC. – City, STATE,
- Established operational objectives and work plans and delegated assignments to subordinates.
- Supervised a team of 10 Air and Ocean operation executives
- Container Planning & Tracking
- Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
- Oversaw hiring and training of new employees.
- Tracked time spent on assignments each day for productivity reporting.
- Identified and implemented supply chain improvement opportunities such as night and weekend shifts.
- Coordinated quarterly business reviews alongside senior management.
- Assigned and recorded job numbers for 45 jobs per shift.
- Developed standard operating procedures for all operations employees.
- Sourced vendors for special project needs and negotiated contracts.
- Recruited and hired qualified candidates for vacant and new positions.
- Coordinated special projects and managed schedules.
OPERATIONS MANAGER , 06/2013 - Current
COMPASS LOGISTICS INTERNATIONAL LLC – City, STATE,
COMPASS LOGISTICS INTERNATIONAL LLC – City, STATE,
- Supervised a team of 8 employees.
- Customer Service
- Shipment Status Information
- Hazardous Materials
- Trained new employees on proper protocols and customer service standards.
- Established operational objectives and work plans and delegated assignments to the staff.
- Ensure proper loading of the containers to achieve optimum space utilization
- Responsible for planning, supervising front and back office team to ensure the smooth functioning of ocean operations.
Education
BBA: INTERNATIONAL BUSINESS ADMINISTRATION, Expected in Current
MIAMI DADE COLLEGE - MIAMI-DADE, FL
MIAMI DADE COLLEGE - MIAMI-DADE, FL
High School Diploma: , Expected in 2000
UEMS - GUAYAQUIL, EC
UEMS - GUAYAQUIL, EC
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Resume Overview
School Attended
- MIAMI DADE COLLEGE
- UEMS
Job Titles Held:
- CUSTOMS CLEARANCE MANAGER
- AIR AND OCEAN OPERATIONS EXECUTIVE
- OPERATIONS SUPERVISOR
- OPERATIONS MANAGER
Degrees
- BBA
- High School Diploma
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