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Customs Clearance Manager resume example with 15+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Motivated individual focused on increasing efficiency while reducing costs. Resourceful and forward-thinking with hard-working and dedicated mindset.
Skills
  • Customer service awareness
  • Documentation
  • Warehouse and manufacturing operations
  • Current Forklift Certification
  • HAZMAT training
  • Detail-oriented
  • CARGOTRACK, MAGAYA, CARGO SMART, INTTRA, CARGOWIZ software
  • Strong multi-tasking
  • Excellent work ethic
  • Team building expertise
  • Multi-operations management
  • Logistics management
  • Strong multi-tasking
  • Dependable and reliable
Work History
CUSTOMS CLEARANCE MANAGER , 06/2005 - 07/2008
Live Nation Entertainment Inc Charlotte, NC,
  • Gathered, logged and monitored all shipping data.
  • Translated business needs and priorities into actionable logistics strategies.
  • Determined the most cost-effective procedures and routes for shipments.
  • Monitored work assignments for 9 employees.
  • Communicated with shipping lines, dispatchers, warehouses and customers regarding incoming and outgoing shipments.
  • Helped customers in knowledge of Incoterms, harmonize Tariff schedule, customs regulations, and other relevant government requirements/regulations.
  • Prioritized order security, accuracy and on-time pickup and delivery.
  • Received all imported goods after processing the customs clearance and delivered at customer's door. 
  • Conducted research on logistics operations, including literature reviews, interviews and site visits.


AIR AND OCEAN OPERATIONS EXECUTIVE , 09/2008 - 07/2011
Catholic Charities Saint Petersburg, FL,
  • Customer Service
  • Supply Chain
  • Inventory Control
  • Carrier Schedule Changes
  • Necessary Customs Documents
  • Air Transportation
  • Liaise with governmental authorities such as the TSA / FMC to ensure compliance with statutory requirements regarding movement of Cargo
  • Met with an average of  3 clients per week consistently, resulting in a 95% client retention rate.
  • Monitored market activity and quoted pricing to maintain healthy profit margins.
  • Negotiated prices, terms of sale and service agreements.
  • Checked air cargo against documentation to identify and resolve any discrepancies.
  • Led warehouse improvement initiatives to advance operational efficiency.



OPERATIONS SUPERVISOR , 06/2011 - 06/2013
FLORIDA TRADE CONSOLIDATORS INC. City, STATE,
  • Established operational objectives and work plans and delegated assignments to subordinates.
  • Supervised a team of 10 Air and Ocean operation executives
  • Container Planning & Tracking
  • Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
  • Oversaw hiring and training of new employees.
  • Tracked time spent on assignments each day for productivity reporting.
  • Identified and implemented supply chain improvement opportunities such as night and weekend shifts.
  • Coordinated quarterly business reviews alongside senior management.
  • Assigned and recorded job numbers for 45 jobs per shift.
  • Developed standard operating procedures for all operations employees.
  • Sourced vendors for special project needs and negotiated contracts.
  • Recruited and hired qualified candidates for vacant and new positions.
  • Coordinated special projects and managed schedules.


OPERATIONS MANAGER , 06/2013 - Current
COMPASS LOGISTICS INTERNATIONAL LLC City, STATE,
  • Supervised a team of 8 employees.
  • Customer Service
  • Shipment Status Information
  • Hazardous Materials
  • Trained new employees on proper protocols and customer service standards.
  • Established operational objectives and work plans and delegated assignments to the staff.
  • Ensure proper loading of the containers to achieve optimum space utilization
  • Responsible for planning, supervising front and back office team to ensure the smooth functioning of ocean operations.

Education
BBA: INTERNATIONAL BUSINESS ADMINISTRATION, Expected in Current
-
MIAMI DADE COLLEGE - MIAMI-DADE, FL
GPA:
High School Diploma: , Expected in 2000
-
UEMS - GUAYAQUIL, EC
GPA:

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Resume Overview

School Attended

  • MIAMI DADE COLLEGE
  • UEMS

Job Titles Held:

  • CUSTOMS CLEARANCE MANAGER
  • AIR AND OCEAN OPERATIONS EXECUTIVE
  • OPERATIONS SUPERVISOR
  • OPERATIONS MANAGER

Degrees

  • BBA
  • High School Diploma

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