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customs and border protection officer resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Profile
As a skilled and experienced law enforcement officer, I hereby present to you my achievements, skills, energy and talent to lead personnel in a direction that provides benefit, efficiency and maintains the mission and vision of the Department and its client relations.
Qualifications

Microsoft Office Suite, Visio, Project, ArcMap, Adobe Pro, Google Earth Pro (GIS)Results-oriented

Operations management

Client-focused

Excel in Human Capital Management

Proficiency in business reports and trend analysis

Quick learner

Computer proficient

Microsoft Office

File/records maintenance

Reports generation and analysis

Financial records and processing

Contract negotiation/review/drafting

Contract auditing

Training and development

Change management


Relevant Experience

Documentation

  • Wrote and edited documents to keep staff informed on policies and procedures.

Marketing

  • Implemented marketing strategies which resulted in 300% growth of customer base.

Business Development

  • Initiated two key partnerships which resulted in 150% revenue growth.

Process Improvement

  • Created new departmental procedures manual.
  • Assessed organizational training needs.

Process Improvement

  • Created new departmental procedures manual.
  • Assessed organizational training needs.

Competitive Analysis

  • Performed competitive analysis to make recommendations for future company growth.

Protective Services

  • Applied safety procedures and policies as outlined in Department Safety Manual.

Experience
2013 to Current
Customs and Border Protection Officer Jefferson Health Philadelphia, PA,
  • Identification of potential terrorists and instruments of terror.
  • Apply my comprehensive knowledge of program related legislation and regulations and knowledge of inspection and investigative techniques.
  • Capably enforce Legislation, Policies and Procedures.
  • Immigration processing of visa packets, I-193, I-90, I-94, I-212(D)(4), I-212(D)(5), I-275.
  • Processing passengers and cargo via ACE and T-Pac Processing required paperwork and admission documents for travelers and cargo flights Proficient TECS functions for processing aircraft
  • Proficient in ATS-P Proficient using immigration computer programs supporting detection and detention of EWI, Imposters, and Documented False Claims (DFC) to USC, prior deportations, Legal Permanent Resident (LPR) status, Claims, and others.
  • Current Systems Used Person Centric Query Service (PCQS) Consular Consolidated Database (CCDI) E3 US Visit Arrival and Departure Information Systems (ADIS) Enforce Alien Removal Module (EARMS) Student & Exchange Visitor Information System (SEVIS) Secure Integrated Government mainframe Access (SIMGA) Z-Portal NII Operator Interpreting X-Ray data for anomalies and contraband detection
  • Daily stat reporting Database management Archiving Data
  • Tactical Enforcement Officer (TEO) Advanced Port Tactical Operations Team Lead for Securing Port Training of officers for avalanche operations and armed subject takedowns.
  • Competently preform day-to-day operations
  • Information Seeking Skills and Analytical thinking Decisiveness
  • Approved inspection techniques
  • Customer service focused
  • Control and defensive tactics and procedures Experienced in dealing with difficult situations Armed and dangerous TIDE, TSBD Gamma/neutron alerts Non-compliant subjects Performing layered enforcement activities (preprimary, primary and secondary inspection, outbound, registrations).
  • Law enforcement activities relating to arrival and departure of persons, conveyances, and merchandise at Ports of Entry (POE).
01/2009 to 2013
Customs and Border Protection Officer Forrester Research, Inc. Atlanta, GA,
  • Identification of potential terrorists and instruments of terror.
  • Apply my comprehensive knowledge of program related legislation and regulations and knowledge of inspection and investigative techniques.
  • Capably enforce Legislation, Policies and Procedures.
  • Immigration processing of visa packets, I-193, I-90, I-94, I-212(D)(4), I-212(D)(5), I-275.
  • Processing passengers and cargo via ACE and T-Pac Processing required paperwork and admission documents for travelers and cargo flights Proficient TECS functions for processing aircraft
  • Proficient in ATS-P Proficient using immigration computer programs supporting detection and detention of EWI, Imposters, and Documented False Claims (DFC) to USC, prior deportations, Legal Permanent Resident (LPR) status, Claims, and others.
  • Current Systems Used Person Centric Query Service (PCQS) Consular Consolidated Database (CCDI) E3 US Visit Arrival and Departure Information Systems (ADIS) Enforce Alien Removal Module (EARMS) Student & Exchange Visitor Information System (SEVIS) Secure Integrated Government mainframe Access (SIMGA) Z-Portal NII Operator Interpreting X-Ray data for anomalies and contraband detection
  • Daily stat reporting Database management Archiving Data
  • Tactical Enforcement Officer (TEO) Advanced Port Tactical Operations Team Lead for Securing Port Training of officers for avalanche operations and armed subject takedowns.
  • Competently preform day-to-day operations
  • Information Seeking Skills and Analytical thinking Decisiveness
  • Approved inspection techniques
  • Customer service focused
  • Control and defensive tactics and procedures Experienced in dealing with difficult situations Armed and dangerous TIDE, TSBD Gamma/neutron alerts Non-compliant subjects Performing layered enforcement activities (preprimary, primary and secondary inspection, outbound, registrations).
  • Law enforcement activities relating to arrival and departure of persons, conveyances, and merchandise at Ports of Entry (POE).
01/2007 to 04/2008
Project Coordinator Stantec Consulting Inc City, STATE,
  • Acting Office Manager with full responsibility for setup of new office including procedures, accounts payable and employee orientation.
  • Also coordinated and implemented utilities, and vehicle registration procedures and setup.
  • Provided new hire orientation process and benefits liaison OSEC safety officer (Occupational Safety & Environmental Compliance) Sourced and negotiated pricing for office supplies and fixtures including supply pricing agreements Developed strategic suppliers and negotiated commodity pricing Equipment management - responsible for all aspects of inventory, supplies, and vehicles Staffing responsibilities - Include act as Human Resources liaison and prepare paperwork of hiring.
  • Also in charge of compliance with company policy on employee vehicle use Marketing responsibilities - Initiated and assembled Company portfolio for marketing needs including research, assembly, and printing Time management - responsible of staff time sheets for correct billing to projects and tasks Office responsibilities - responsible for office and project signage, local compliance, set up accounts payable, track expense accounts for employees and ensure the expenses are paid IT responsibilities - Network setup for 7 workstations, printers, plotters, scanners, phone system Provide daily project status reports to client and management Vehicle responsibilities include vehicle acquisition, maintenance & service agreements, tracking mileage, registration, and safety Responsible for survey data file management including data transfer from field crews with follow-up ensuring data is processed using prescribed technology, methodology, and specifications.
05/2004 to 03/2007
Sales Manager Circuit City Inc. West City, STATE,
  • Hiring manager for store.
  • Interviewing prospective employees and working with HR to insure compliance with the law.
  • Increased sales $300,000 by creating a minimum amount product tracker to help order product on time Found new ways to organize store layout to allow more product on sales floor Increased staff awareness of shrink and implemented a shrink task force to combat theft and product losses to minimum levels Managed team of 10-32 staff including manpower, scheduling, discipline, training, development plans Responsible for meeting department's sales goals Order and receive replenishment supplies, office supplies Effectively launched Circuit City's IQ Crew and Firedog computer services brands Setup and solidify the holiday helper program with Hewlett Packard for the 2006 season Organized new selling strategies for HP, Sony, and Hitachi while working with vendors to provide funding and signage to promote their products in 8 San Diego stores Key member of 15 man team that originated Hitachi's new marketing slogan in January 2007, which was announced in third quarter 2007 Presented new design plans for Sony Computers that were test marketed in 3 California stores Consistently develop strong client relationships and organize team efforts to deliver results on time.
01/1999 to 11/2004
Corpsman United States Navy City, STATE,
  • In role as the International Relations Officer, had active involvement in rebuilding schools and public systems vital to the health of local Iraqi citizens for the city of Al-Hilla (Babylon) Iraq Supply Petty Officer 1st Marine 4th Battalion Medical responsible for accurate and timely ordering of drugs, consumables, and other supplies to keep our unit healthy and medical fit for duty Assisted our Unit Supply Chief with weekly update of ordered supplies and readiness of current levels.
  • Responsible for inventory management of medical supplies for three deployments of nine months or more for 1000 Marines (2001, 2002, and 2003) Lead role in coordinating unit allotments of narcotics and prescription drugs, eye glasses, and N.B.C.
  • drugs for deployment Blood draw Coordinator.
  • 10,000+ blood draws for medical work-ups.
  • 5,000+ Intravenous IV lines started Effectively managed a crew of 42 Corpsman.
Education
Expected in June 2011 to to
Bachelors of Science: Business Management
University of Phoenix - ,
GPA:
Business Management
Expected in December 2016 to to
Master of Science: Business Administration
University of Phoenix - ,
GPA:
Business Administration
Expected in to to
Fundamentals of ArcGIS Desktop Learning Pathway Certification complete Awarded certificates of completion in Microsoft Office Word, Excel, Power Point, Access, and SharePoint.:
ESRI - Environmental Systems Research Institute Inc - ,
GPA:
Skills

accounts payable, Adobe, benefits, benefits administration, billing, blood draws, C, CA, client and management, draw, client, Customer service, data transfer, Database, Database management, employee relations, Environmental Compliance, file management, GIS, Government, Hewlett Packard, HP, Hiring, Human Resources, HR, Information Systems, inspection, I-90, inventory management, inventory, IQ, Law enforcement, layout, team building, Team Lead, law, Legal, mainframe, marketing, Access, Excel, Exchange, Microsoft Office, Microsoft Office Suite, Office, Power Point, SharePoint, Word, Network setup, Occupational Safety, Office Manager, Pathway, performance management, phone system, plotters, Policies, pricing, printers, reporting, research, safety, selling, sales, San, scanners, scheduling, Staffing, strategic, Time management, Trainer, utilities, X-Ray

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Resume Overview

School Attended

  • University of Phoenix
  • University of Phoenix
  • ESRI - Environmental Systems Research Institute Inc

Job Titles Held:

  • Customs and Border Protection Officer
  • Customs and Border Protection Officer
  • Project Coordinator
  • Sales Manager
  • Corpsman

Degrees

  • Bachelors of Science
  • Master of Science
  • Fundamentals of ArcGIS Desktop Learning Pathway Certification complete Awarded certificates of completion in Microsoft Office Word, Excel, Power Point, Access, and SharePoint.

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