Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary
Punctual [Job Title] experienced in following menus and recipes to prepare [Type] and [Type] meals. Skillful in setting up and cleaning equipment for daily food preparation and receiving, stocking and ordering ingredients and kitchen supplies. Excellent multitasker recognized for efficiently directing kitchen operations.
Focused [Job Title] with expertise preparing meals for customers in busy [Type] establishments. Versatile professional with experience in food safety, supply management and plating. Courteous and bilingual with excellent multitasking and presentation skills.
Resourceful [Job Title] with [Number] years of experience working in [Type] and [Type] stations within [Number]-seat [Type] restaurant. Skilled in following recipes and food presentation specifications and assisting in serving lines. In-depth knowledge of [Type] and [Type] kitchen equipment operations.
Skills
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Experience
12/2020 to Current Customer Service Specialist and Line Cook Tommy Bahama | King Of Prussia, PA,
- Recommended improvements to products and services to mitigate complaints.
- Resolved average of [Number] inquiries per week to consistently meet performance benchmarks, including speed, accuracy and volume.
- Consistently met service team sales targets and call handling quotas consistently.
- Relayed productive customer feedback to marketing teams.
- Consulted with customers regarding [Product or Service] needs, addressing [Type] concerns.
- Shared detailed information regarding [Product or Service] options to help customers make decisions.
- Exceeded company productivity standards [Number]% on consistent basis, handling more than [Number]% of quota each day.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Provided outstanding [Type] service to new and long-standing customers by attending closely to concerns and developing solutions.
- Supported [Job title] in operational improvements and resolution of [Type] problems to deliver top-notch customer service.
09/2020 to Current Line Cook Tommy Bahama | Minnetonka, MN,
- Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections.
- Kept stations stocked and ready for use to maximize productivity.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Prepared more than [Number] dishes per day in fast-paced [Type] environment while maintaining high customer satisfaction rate.
- Restocked all food items throughout shift to guarantee cooks had all necessary ingredients needed for service.
- Assisted in preparation of menu items such as steaks, burgers and sandwiches.
- Grilled and deep fried various foods, including meats, potatoes and fish.
- Set up and performed initial prep work for food items such as soups, sauces and salads.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
- Washed and peeled ingredients to prepare for use in different meals and recipes.
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Placed frequently used food such as [Type] and [Type] in proper storage containers and placed perishable items in refrigerator.
- Created approximately [Number] orders simultaneously during busy periods.
- Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
- Interacted with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
- Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
- Oversaw food product inventory, making recommendations to [Job title] to streamline kitchen operations.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Marinated food items according to corporate-provided instructions and recipes.
- Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
- Maintained hygienic kitchen by regularly mopping, disinfecting workspace and washing all utensils and glassware.
- Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
09/2019 to 07/2020 Line Cook Rosewood Hotels And Resorts L.L.C. | City, STATE,
- Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections.
- Kept stations stocked and ready for use to maximize productivity.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Prepared more than [Number] dishes per day in fast-paced [Type] environment while maintaining high customer satisfaction rate.
- Restocked all food items throughout shift to guarantee cooks had all necessary ingredients needed for service.
- Assisted in preparation of menu items such as steaks, burgers and sandwiches.
- Grilled and deep fried various foods, including meats, potatoes and fish.
- Set up and performed initial prep work for food items such as soups, sauces and salads.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Washed and peeled ingredients to prepare for use in different meals and recipes.
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Placed frequently used food such as [Type] and [Type] in proper storage containers and placed perishable items in refrigerator.
- Created approximately [Number] orders simultaneously during busy periods.
- Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
- Interacted with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
- Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
- Marinated food items according to corporate-provided instructions and recipes.
- Maintained hygienic kitchen by regularly mopping, disinfecting workspace and washing all utensils and glassware.
- Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
Education and Training
High School Diploma | Escuela Popular/Center For Training And Careers Family Learning, San Jose, CA
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School Attended
- Escuela Popular/Center For Training And Careers Family Learning
Job Titles Held:
- Customer Service Specialist and Line Cook
- Line Cook
- Line Cook
Degrees
- High School Diploma
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