curator resume example with 11+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
An organized professional, with extensive knowledge in management and customer service. Rich with experience in operations management functions, as well as reporting and providing excellent client service, I offer unparalleled integrity, initiative, resourcefulness, consistency, and diligence in achieving both short and long-term goals and business objectives. Recognized for building strong client relationships while leveraging excellent negotiating skills to achieve success, I possess excellent communications skills, while also being team oriented with proven leadership capabilities.
Skills
Customer Relations, Customer Satisfaction, Inventory Management, Data Management, Filing and
Inventory Managment (10+ years)
Training
Inventory
Customer Service
Word
Time Management
Human Resources
Employee Relations
Recruiting
HR
Recruitment
Title Processing
Store Management Experience
Warehouse experience
Operations Management
Management
Certifications and Licenses
ServSafe
Work History
Curator, 10/2021 - Current Jackson Dawson – Southgate, MI,
Provide exceptional customer service while meeting and/or exceed sales goals
Increase dispensary, team and personal sales over a given continuum
Ability to deliver great customer experiences in any environment and to be invigorated by constant
personal interaction
Use available resources efficiently to assess the customers health conditions and needs
Escalate unresolved issues to the appropriate supervisor
Assist on deliveries as a Health Educator
Conduct inventory count and sales reports
Record details of each customer interaction and any actions taken
Follow up on all customer issues requiring additional research
Maintain adequate knowledge of the product guide and fully understand the benefits of Medical
Cannabis
Communicate with Director of Retail Operations, General Manager and/or Customer Service Manager
regarding status of issues, as applicable.
Store Manager, 03/2020 - 09/2020 Trek Bikes – Cleves, OH,
Assist with credit and loan applications
Prepare daily store sales reports
Provide excellent and professional customer service
Receive and understand work orders to determine the type and quantity of items ordered by customers
Obtain storage location information from the merchandise database to assist in locating the item
Locate items in storage areas and compare the information on them with work orders to ensure
conformance
Pick items from storage areas using forklifts for large boxes, and transport them to examination areas
Check items to ensure that they are in good condition and conform to quality specifications and perform
packing and boozing duties
Ascertain that all picked and packed items are properly recorded into the Amazon order database
Transport picked and packed items to awaiting delivery trucks and ensure that they are properly and
safely loaded onto them
Ascertain that all documentation regarding packed items is generated from the system and handed
over to the delivery personnel
Arrange all incoming shipments in designated storage areas according to established protocols
Keep the warehouse area clean and maintained at all times and perform minor repair and maintenance
work on equipment such as forklifts and pallet jacks
People Department Manager, 10/2010 - 03/2019 McDonalds – City, STATE,
Oversee activities directly related to making products or providing services
Creating customer satisfaction by correcting issues and handling concerns or complaints in a timely
and professional manner
Direct and coordinate activities of businesses or departments concerned with the production, pricing,
sales, or distribution of products
Review financial statements, sales and activity reports, and other performance data to measure
productivity and goal achievement and to determine areas needing cost reduction and program
improvement
Manage and troubleshoot Point of Sales (POS) systems
-Manage staff, preparing work schedules and assigning specific duties
Determine staffing requirements, and interview, hire and train new employees, or oversee those
personnel processes
Plan and direct activities such as sales promotions, coordinating with other department heads as
required
Perform customer relations, such as greeting or assisting customers, stocking necessary items
throughout store for customer usage, or solving problems
Plan store layouts or design displays
Coordinate and organize team events and activities to reward with incentives, while building pride
within the company
Inventory control and ordering
Data entry of sensitive information through use of such systems as Microsoft Office.
Education
High school diploma: , Expected in - Some college - , GPA: Status - Passed postal exam 473 with a score of 81.7
Credit Insurance License
Class D Security License: , Expected in - - , GPA: Status -
Food Handler Certification
Assessments
Filing & Organization — Highly Proficient: , Expected in - - , GPA: Status -
Identifying and resolving common customer issues
Full results: Expert
Call Center Customer Service: , Expected in - - , GPA: Status -
Bachelor of Arts: Psychology, Expected in 06/2027 - Southern New Hampshire University - Hooksett, NH GPA: Status -
High School Diploma: , Expected in 06/2008 - Englewood High School - Jacksonville, GPA: Status -
Willing to relocate: Anywhere
Additional Information
Willing to relocate: Anywhere, Authorized to work in the US for any employer
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