. Have experience being a team member, team leader, and shift manager. Experienced counting inventory, small and medium. Also have experience counting deposits and making them, doing cash drops. Customers always come first, do not fight with them. Maintenance is key because it is what first catches the customers eye and what keeps them coming back for more. . Looking to expand my horizons in your company.
Trusted key holder
Exceptional communication skills
Strong client relations
Proficient in cash management
Cash flow management
Credit card processing
Friendly and helpful
Carbonated beverage dispenser cleaning and maintenance
Fluent in spanish
Fast and efficient service worker
Accustomed to shift work
Dedicated team player
06/2014 to Current
CSAUSA Gas Station – Murrieta, CA
Prevented store losses using awareness, attention to detail and integrity.
Worked as a team member performing cashier duties, product assistance and cleaning.
Expressed appreciation and invited customers to return to the store.
Assisted customers with store and product complaints.
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Assisted customers in finding out-of-stock items.
Stocked and rotated inventory regularly.
Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Organized the store by returning all merchandise to its proper place.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Communicated with vendors regarding back order availability, future inventory and special orders.
07/2010 to 07/2014
Sandwich Maker/ CashierBruegger's Bakery – Temecula, CA
Provided an elevated customer experience to generate a loyal clientèle.
Answered product questions with up-to-date knowledge of sales and store promotions.
Bagged, boxed or gift-wrapped sold merchandise per customer's request.
Assisted customers with food selection, inquiries and order customization requests.
Developed reputation as an efficient service provider with high levels of accuracy.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Maintained cleanliness and presentation of stock room and production floor.
Built long-term customer relationships and advised customers on purchases and promotions.
Routinely answered customer questions regarding merchandise and pricing.
Learned, referenced and applied product knowledge information.
Communicated all store initiatives and promotions to customers to generate return business.
07/2006 to 08/2010
Shift ManagerDel Taco – Winchester, CA
Consistently provided friendly guest service and heartfelt hospitality.
Promptly and empathetically handled guest concerns and complaints.
Demonstrated integrity and honesty while interacting with guests, team members and managers.
Operated the drive-through window and sales register quickly and efficiently.
Greeted customers and provided excellent customer service.
Pleasantly and courteously interacted with customers.
Maintained high standards of customer service during high-volume, fast-paced operations.
Built loyal clientele through friendly interactions and consistent appreciation.
Prepared fountain drinks and ice cream items.
Assembled food orders while maintaining appropriate portion control.
Verified that prepared food met all standards for quality and quantity.
Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets.
Handled currency and credit transactions quickly and accurately.
Followed food safety procedures according to company policies and health and sanitation regulations.
Strictly followed all cash, security, inventory and labor policies and procedures.
Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
Reported to all shifts wearing a neat, clean and unwrinkled uniform.
Reported to each shift on time and ready to work.
Performed all position responsibilities accurately and in a timely manner.
Diligently restocked work stations and display cases.
Immediately informed supervisors when supplies were low or if equipment was not functioning properly.
Prepped items for later use to save staff time during busy hours.
Associate of Science: Biology Mount San Jacinto College - Menifee, CA
Mount San Jacinto College - Menifee, CA
High School Diploma: Vista Murrieta High School - Murrieta, CA