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Crisis Hotline Specialist Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
Empathetic mental health professional highly accomplished in crisis intervention and suicide prevention. Successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude. 
Skills
  • Expertise in crisis intervention techniques
  • Grant writing
  • Calm under pressure
  • Trained in indicators of child abuse
  • Client and community outreach
  • Experience with diverse populations
  • Knowledge of medical and psychiatric terminology
Education
Texas Woman's University Denton, TX Expected in 2015 Bachelor of Science : Health Studies - GPA :
Lone Star College The Woodlands, TX Expected in 2009 Associate of Science : - GPA :
Work History
Rock County - Crisis Hotline Specialist
Janesville, WI, 08/2012 - 04/2014
  • Provided non-judgmental confidential support, crisis intervention and suicide prevention support for those in emotional distress.
  • Conducted suicide and/or homicide lethality assessments.
  • Accurately and efficiently documented all client interactions.
  • Utilized telephone, text messages, and/or web chat to interact with clients.
  • Completed Applied Suicide Intervention Skills Training (ASIST).
Dougherty County School Systems - Intern
Albany, GA, 10/2011 - 07/2012
  • Provided non-judgmental confidential support, crisis intervention and suicide prevention support for those in emotional distress. 
  • Communicated with individuals of all ethnic and cultural backgrounds on a daily basis.
  • Assisted in interviewing potential volunteers and intern applicants.
Lone Star College System - Student Records Specialist
City, STATE, 05/2009 - 02/2011
  • Implemented new document imaging protocol.
  • Performed scanning and indexing of all student records.
  • Evaluated student transcripts.
  • Inspected and verified authenticity of requirements for diplomas.
  • Generated all diplomas for printing

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Resume Overview

School Attended
  • Texas Woman's University
  • Lone Star College
Job Titles Held:
  • Crisis Hotline Specialist
  • Intern
  • Student Records Specialist
Degrees
  • Bachelor of Science
  • Associate of Science