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Crime Scene Investigator resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

An experienced Leader who has worked in various training related capacities including, Instructional Design ,Technical Support specialist , Content design , customer success, managing and public school system . Demonstrated the ability to consult with leadership to diagnose, plan and implement technical training interventions to facilitate department and organization change.

Skills
  • Product Development
  • Microsoft Visio
  • Data Management
  • People Skills
  • Organizational Skills
  • Microsoft Office
  • Team Building
  • software knowledge
  • Problem Resolution
  • Customer Service
  • Critical Thinking
  • Team Management
  • Conflict Resolution
  • attention to detail
  • problem solving skills
  • taking initiative
  • MS Office
  • Training & Development
  • System and Network Security
  • Virtual and Cloud Technologies
  • Adobe Software
  • Project Management
  • Relationship Building
  • Working Collaboratively
  • Training Materials Development
  • Course Development Experience
  • Curriculum Implementation
  • Team Member Development
  • Course Material Development
  • Document Management
  • Training Program Improvement
  • Design Research
  • Information Research
  • Creative Thinking
  • Originality and Creativity
  • Witness interviewing
  • Observation and inspection
  • Contamination prevention
  • Evidence analysis
  • Team collaboration
  • Interrogation skills
  • Evidence processing
  • Video surveillance systems
  • Industrial Security Advisory
  • Technology-savvy
Work History
10/2021 to Current
Crime Scene Investigator Oklahoma City Oklahoma City, OK,
  • Recreated crime scenes to establish relationships between pieces of evidence.
  • Conducted reconstruction, blood spatter, ballistics and trajectory analysis to support crime scene investigations.
  • Identified and collected latent fingerprints, tire impressions, tool marks and other biological and physical evidence for investigation.
  • Prevented evidence contamination by maintaining proper chain of custody and utilizing proper packaging techniques.
  • Pursued leads, complaints and referrals to determine occurrence of criminal activities.
  • Researched criminal cases and led investigations to determine appropriate course of proceedings.
  • Secured evidentiary information to reinforce findings and original claims.
  • Investigated homicide, sexual assault and domestic violence cases and allegations.
  • Conducted thorough face-to-face interviews with employers, families, neighbors, friends and suspects and documented investigative findings.
12/2021 to 04/2022
Data Analyst (Intern) Campaign Monitor New York, NY,
  • Identified, analyzed and interpreted trends or patterns in complex data sets by finding correlations and visualizing with charts.
  • Analyzed user concerns, requirements and requests for system features and uses.
  • Performed routine tasks under direct supervision and within established procedures and guidelines.
  • Performed ad hoc data investigations analysis as necessary.
  • Commissioned and decommissioned data sets under mentor supervision.
  • Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
  • Shadowed interdepartmental personnel to better understand methods for handling daily tasks and job duties.
  • Directed and assisted pulling and procurement of medical files according to established procedures.
  • Sorted, scanned and indexed documents, developed workflows and processed workflow reports to keep clinical records maintained in accordance with guidelines.
  • Troubleshot and contacted appropriate areas during system inoperability to reduce downtime.
  • Compiled, evaluated and reviewed engineered data for internal system.
  • Exceeded goals through effective task prioritization and great work ethic.
05/2020 to 10/2021
Technical Support Specialist Belle Tire Lapeer, MI,
  • Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.
  • Received inbound phone calls from customers to provide first-level support and remotely troubleshoot issues with service, equipment or customer accounts.
  • Removed malware and viruses from laptops and desktop systems using specialized software.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Developed sales plans to introduce new products to market.
  • Provided training and product support for other members of sales team.
  • Maintained compliance with established and updated policies and procedures with minimal supervision.
  • Communicated with customers to identify issues, walk through solutions and initiate corrective actions to restore service and functionality.
  • Assessed issues to determine appropriate troubleshooting methods for remediation.
  • Documented and updated case notes for each customer and work order.
  • Analyzed code and debugged errors to improve system performance.
  • Created robust Java codes for various applications.
  • Served as technical support representative for commercial and military product programs, supporting proper handling and product quality performance.
  • Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Recreated crime scenes to establish relationships between pieces of evidence.
  • Conducted reconstruction, blood spatter, ballistics and trajectory analysis to support crime scene investigations.
  • Prepared demonstrative aides to be used at evidentiary hearings and trials.
  • Identified and collected latent fingerprints, tire impressions, tool marks and other biological and physical evidence for investigation.
  • Prevented evidence contamination by maintaining proper chain of custody and utilizing proper packaging techniques.
  • Substantiated validity and admissibility of evidence and preserved data integrity for court hearings.
  • Pursued leads, complaints and referrals to determine occurrence of criminal activities.
  • Researched criminal cases and led investigations to determine appropriate course of proceedings.
  • Secured evidentiary information to reinforce findings and original claims.
  • Documented findings and prepared detailed reports.
  • Tracked hours and expenses for billing purposes.
  • Created and implemented new organizational and filing processes for case logs, criminal records, reports and agendas.
  • Collected, analyzed and interpreted information, documentation and physical evidence associated with investigations.
09/2017 to 01/2021
Manager Cafe Lucia City, STATE,
  • Conducted quality, timely performance feedback and performance appraisals.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Set sales and profit goals and implemented plans to correct performance deficiencies.
  • Recruited and hired qualified candidates to fill open positions.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Examined merchandise to correctly price and display products.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Created agendas and communication materials for team meetings.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
Education
Expected in 05/2021
Bachelor Of Applied Science: Criminalistics And Criminal Science
Georgia State University - Atlanta, GA
GPA:
Expected in 05/2016
High School Diploma:
Homewood-Flossmoor - Homewood, IL,
GPA:
Accomplishments
  • Received award for customer service recognition and works well with the other team members.
  • Instructional designer for Black Caucus Chicago
  • Promoted to subject matter expert.
  • High Voice of customer resolutions scores
  • Reduced technical escalations to management by resolving issues on own & following trouble shooting techniques.
  • Multiple technical awards for work performance.
  • Exceeded monthly goals by successfully handling calls
  • Consistently maintained high customer satisfaction ratings.
  • Developed relationships with new clients and typically exceeded sales goals.
  • Created highly effective new program that significantly impacted efficiency and improved operations.

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Resume Overview

School Attended

  • Georgia State University
  • Homewood-Flossmoor

Job Titles Held:

  • Crime Scene Investigator
  • Data Analyst (Intern)
  • Technical Support Specialist
  • Manager

Degrees

  • Bachelor Of Applied Science
  • High School Diploma

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