cps investigator case worker specialist resume example with 12 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - - -

Ambitious student pursuing Sociology degree eager to contribute developed knowledge in medical health role. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

  • Nursing staff leadership
  • CPR/AED certified
  • Certified sped teacher for 5-6 grade
  • Front Office Management Certified
  • Tutoring and after school help
  • Behavioral/cognitive skills development
  • Teaching, tutoring and counseling
  • Performance assessments
  • Excellent reading comprehension
  • Flexible and adaptive
  • Reporting and documentation
  • Public speaking
  • Positive atmosphere promotion
  • Service assistance and support
  • Client engagement
  • Aftercare follow up
  • Safety planning
  • Case documentation
  • Conducting interviews
  • Abuse and neglect reporting
  • Danger and threat assessments
  • Home visits
  • Case history compilation
  • Behavioral specialist
  • Evaluation and assessment
11/2020 to Current
CPS Investigator/Case Worker Specialist Upstate Cerebral Palsy Frankfort, NY,
  • Followed strict policies and procedures to maintain client confidentiality and keep data private.
  • Met with clients to conduct needs assessments, recommending appropriate support and service offerings.
  • Evaluated clients and formulated individualized service plans outlining short-term and long-term goals.
  • Maintained updated progress notes and case record, and documented children's progress in recreational activities, treatment plans, and education.
  • Recorded comprehensive case notes and follow up documentation for admitted and transferred clients.
  • Monitored and documented status updates on health and wellbeing of each child under care or assessment.
  • Offered emergency response, family support and case management to meet individual child objectives.
  • Developed safety plans and activities for children.
  • Investigated each child's living environment to determine whether home was safe or presented risks.
  • Developed and executed plans to remove children from homes where abuse or neglect had occurred.
  • Interviewed family members to assess situations, capabilities and problems.
  • Referred family members to outside support options to assist with coping during times of increased stress.
  • Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
  • Met with clients to determine necessary services and make treatment recommendations.
  • Explained available housing, domestic violence, employment, education and substance abuse treatment resources.
06/2010 to 11/2020
Certified Nursing Assistant /Ward Clerk Prompt Succor Nursing Facuilty City, STATE,
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
09/2011 to 06/2020
Special Education Teacher St. Landry Parish School Board City, STATE,
  • Fostered relationships with students to increase engagement, and periodically reported student progress to parents/guardians and school leadership.
  • Conducted small group and individual classroom activities with students based on differentiated learning needs.
  • Developed individual educational plans (IEP) designed to promote educational, physical and social development.
  • Enhanced lessons using Smart Board technology and computers.
  • Delivered specialized classroom instruction to broad range of students with developmental disorders.
  • Developed Individual Education Programs (IEP) to establish student outcome goals and define educational strategies; leveraged developmental practices and educational theories to achieve educational objectives.
  • Eliminated learning gaps and effectively instructed students by developing IEPs and using wide variety of teaching aids and motivational strategies.
Education and Training
Expected in 2020 to to
Bachelor of Arts: Sociology
Ashford University - San Diego, CA
Expected in 2013 to to
Associate of Arts: Child Development
National Credentialing Program - ,
Expected in 2011 to to
Certified Nursing Assistant :
T.H. Harris Community College - Opelousas, LA,

This Certificate of Technical Studies program prepares students for careers in private and large group physician’s offices, clinics, hospitals, medical records, laboratories and/or insurance companies.

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Resume Overview

School Attended

  • Ashford University
  • National Credentialing Program
  • T.H. Harris Community College

Job Titles Held:

  • CPS Investigator/Case Worker Specialist
  • Certified Nursing Assistant /Ward Clerk
  • Special Education Teacher


  • Bachelor of Arts
  • Associate of Arts
  • Certified Nursing Assistant

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